I've had amazing experience ordering clothes and finding products that I need from here
I love wanelo bc it's unlike anything else and that's what makes it so great.
They charge your credit card for fraudulent charges ther customer service is a joe BUYERS BEWARE OF THIS RIP OFF COMPANY
I purchased 40$ worth of items and no package has came for almost 6 weeks. $#*! wanelo.
Sydni, really sorry you haven’t received your order yet! Six weeks is a long time to wait. Please email shopping@wanelo.com with your Wanelo username and order number and we’ll track down your order and give you a proper refund.
Answer: Misty, thank you for your honest feedback! Amber, Misty is right! The most important thing is if you run into any issues, you can always email shopping@wanelo.com and we'll help you right away! We also take security seriously on Wanelo, so what Misty is referring to is that sometimes transactions will trigger our system that will require extra verification from you. But that doesn't always happen, and if it does, you'll get an email with quick next steps. Our goal is to just make sure you have a fun and secure shopping experience on Wanelo and that you get what you want! Hope that helps.
Answer: You gotta realise, wanelo isnt a shopping site, it just connects your site through their shopping gateway while wanelo collects money through affiliates. I dont think wanelo is even responsible for people who dont ship or cheat their customers.
Answer: Hi quicksilver v.! The Wanelo Shopify app is completely free; however, once you are enabled to sell on Wanelo, we charge a 10% commission on all fulfilled orders. Commission is automatically taken out of the order subtotal. You don't pay us anything until you make a sale. Have more questions? Check out our FAQ: http://help.wanelo.com/customer/portal/topics/735633-selling-on-wanelo/articles
Answer: Once you try to cancel you will not be able to they are going to do anything to keep you on ice because their intent is not to give you your money back and they will string you along hopefully you forget and say it's not worth trying to get it back.
Wanelo has a rating of 1.8 stars from 416 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wanelo most frequently mention customer service, credit card and tracking number. Wanelo ranks 66th among Social Shopping sites.
Hello Chris! Fraudulent charges are something we take very seriously and can help get the charges resolved immediately. Could you please send us a private message so we can help get your issue resolved?