Bought a pair of high end boots, always wear a size 7.5 and these were way to small. Went to return them to only be told i would have to pay $20 to ship them back. Other online shopping returns are free. Is this how they make most of their money by sending you defective products and charging you to ship it back. Horrible. Never again. AND THE BOOTS LOOKED SUPER CHEAP..possible knock offs. Disappointing. I would give NO stars but had to-to submit review :o/
I made my first purchase from this website just a couple days ago. I ordered Osiris shoes from the site immediately after the shoes that I wanted disappeared from the brand's main website (I'm assuming they sold out) and paid extra for one-day shipping. The only negative thing about the transaction was that my order did spend two whole days listed under "Processing" before they actually shipped out. As soon as they were marked "Shipped" though, they arrived exactly a day later, just as I ordered.
I originally ordered from the site on a whim, I'm inexperienced with buying shoes and clothing online so I just kind of bought them on the first site I found them on. They were $10 less on 6pm than they were selling for on the regular website, too. After purchasing them, I realized that "Oh, some websites are scams" and went looking for reviews, just to find that the site has EXTREMELY mixed reviews and I was scared. They arrived today and I will admit that I was fearful as I was opening the box but was pleasantly greeted with the same colour, size and brand of shoes that I had ordered, brand new, just as described.
Since the site has such negative feedback, I'm unsure if I'd give someone a 100% recommendation to use the site without warning them of the negative reviews and the possibility that something may go wrong. I'm not sure why people may not be getting what they originally ordered but it's a company run by human beings (just like everything else) and well.. humans make mistakes. They even allow you to return any shoes you order as long as it's within 30 days of receiving them. I got what I ordered and I'm very pleased.
I'd personally say, don't be AFRAID to order from this website because there's actually a chance that you'll get exactly what you ordered and be pleased with it. If you don't get what you ordered, well, you can return the shoes and get your money back. There isn't much to lose, right?
I would read every review in sight before I made a purchase, but this place is legit. NO SCAM. I ordered a pair of puma suedes at a discounted price they came on time in good condition and I was so happy. I've recently had a bad experience with a purchase from Journeys online and I'd refer someone to this sight before Journeys.
I recently ordered four pairs of shoes from 6PM.com and they arrived as promised in just four business days in pristine condition. Our package was shipped correctly and neatly with the items we ordered online and there were no problems with any of the shoes at all. I highly recommend 6PM.com for great deals and selections of name brand shoes and other clothing items as well. We'll definitely use 6PM.com again in the near future as we are very happy and satisfied customers. Thank you 6PM.com for everything!
Tip for consumers: Please read and review the return policy before deciding on returning orders and items from 6PM.com. Thank you!Ask Ahmad about 6pm
Unbelievable, in 2016 having to return ship is ridiculous. I didn't even check. I shop online for everything and with all of the competition for customer approval having to go and ship your own return seems impossible. The prices were not any lower than others, I can't believe I fell for this.
I'll tell you right now, I am a prime member on amazon and I just assumed any other merchandiser associated with them would be professional.
I'll also be righting to Amazon. I noticed 6PM at the bottom of their site. I would never have shopped there if I knew they were that antiquated.
Tip for consumers: Don't. The possibility that you would ever want to return something isn't worth the couple of bucks you save.Ask Joy about 6pm
Buyer Beware! I was very distressed to realize that I had missed the 30 day return/exchange policy for this company (6pm). Yes, it's my fault that I procrastinated 36 days before asking to return it. I would have been happy with an exchange of one size larger and would have paid for the service. So now, I'm stuck with a too small $75 dress and 6pm has an unhappy customer writing bad reviews. They are so inflexible that they would not even exchange it. Yes, customer service answered me with the standard "that's our policy" email. I obviously will not be returning to this store when there are so many other companies who pride themselves on trying to please a customer with a reasonable request. 6pm is not one of them.
1. French Connection dress appears to be knock off. Has a FC label, but fabric, cut, fit, and overall quality are off. First order from this site. Had already bought the dress in question, but needed the next size up which was sold out from the major retailer, so I have a real comparison.
2. Not only does it appear to be a knock off, but also appears to be a second or worn return. Clearly has been worn and either cleaned or washed previously as the dye from the print has bled out and blushed the white border to pale pink, and has wrinkle creases across the hip/thigh area (right where the dress would bunch when sitting).
3. Insult to injury. I have to pay shipping to send the fake item to them.
After placing an order and 6pm getting Cc info wrong I used an alternate card. 6pm did not get it right again I spoke with the Credit card company they said no issue on amount being approved.
Next I get an email that order is cancelled.
The worse part of all of this is customer service is over seas and 6pm has chosen not to have any U.S. agents. You are forced to deal with outsourced agents who's only refined skill is answering a phone. The federal government has a regulation/law that states any business in the continental united states must provide a United States representative upon customers request. 6pm will tell you that is not possible the only agents are over seas.
If you like a particular brand of clothing on sale, I strongly suggest shopping at 6pm.com. I have had nothing but excellent experiences with them. For clothes I know about, they are one of my go-to sites. I have never had to return anything so far, so I can't comment on that, but their prices and selection are excellent, and in my experience, items are shipped quickly. I highly recommend.
I searched high and low for as many reviews as possible for this site, and there seemed to be quite a few customers who got items they did not order, or the shoes were used, or they had problems returning. I've been wanting to try Stuart Weitzman shoes for years and 6pm was the only site where they were affordable for me, with discounts of up to 85% off for some of the pairs I wanted. Now, in my past experience, such discounts, especially at sites like DSW, are too good to be true, and the reason luxury items are priced so low is because they are defective, have scratches, discoloration, or were floor models. But, I thew caution to the wind and ordered 2 pairs of Weitzman boots, which cost me almost 400 dollars. To my surprise, the shoes arrived brand new, no defects, perfect fit - the only defect I noticed, was that one of the shoe boxes was a little raggedy and had small pieces of tape on the side. I don't care about that as long as the shoes themselves were in pristine condition. I was so pleased, I ordered a 3rd pair that same night and it too arrived with no problem. So, whether a fluke or a chance of luck, I had a very good experience. Can't vouch for returns, however, and hopefully will never have to.
Just checked out the sale on shoes that 6pm has going on. Fabulous sale, righteous prices and many styles to choose from. Site is easy to maneuver. Shipping costs are low, BUT over 50.00 is free shipping. Clothing sale also going on, along with shoes. All name brand. Unfortunately promo codes are all invalid. Tried them myself. Gave it 4 stars for this reason. I only shop with promos. Possibly next month their codes will be active.
Tip for consumers: Always check for promo codes on Retailmenot.com.Ask DameDeb about 6pm
I found this site and wasn't sure if quality was the same but I checked and found that is thru zapoos which I love that site. Do I ordered A couple of items to check the quality.
They have free shipping just like zappoos and returns which I have not used.
They have great brands like Hudson, 7 for all Mankind etc. The sizes are the same so I do not see any difference except sales are about half off. That's is a great savings for $200.00 plus jeans etc
I did get 1 pair of Hudson jeans with different color buttons. They areally black and my others just like them are not. Not sure but am looking at site to check.
I am happy with the site and recommend it.
It was my first time using 6pm and it was suggested by a friend who told me that they were like Zappos, free shipping and free returns. I went head and purchase two pairs of sneakers since I was not sure which pair would fit best. I am returning one of the pairs and to my surprise the company does not: 1) provide pre-printed return label (so you have to create your own label and stick it on the box) and 2) Customer is responsible for the return shipping. I am so disillusioned with this company. It will be my first and last time I buy anything from them. In today's competitive market, I expect a certain level of Customer Service which entails pre-printed return labels and free return shipping.
One less potential customer and consistent shopper.
I can only speak on shoe purchases, but always look here before making a shoe purchase anywhere else. They have a huge selection and in most cases the cheapest price you will find for the exact same shoe anywhere else. I still peruse Zappos, but 6pm has beat them on price the last 3 pairs of shoes I've purchased.
I will never order again. Did not know they don't offer prepaid returns if boot doesnt fit..Thank you. It cost me 34 dollars today to return for a boot that ran too small.. As an internet shopper too many other high end sites that send prepaid labels!! terrible policy after 6!
I bought a pair of Michael Kors sandals for my girlfriend and when they got here it looks as if someone had already put them on there feet.. and the discoloration from the inside of the shoe I am never purchasing from this website ever again and I will be sure to let others know that this company is fraud
I have purchased many pairs of boots from 6pm.com and have always had a good experience. The prices can't be beat! Recently I had a problem with an order and the Customer Service representative sent me a prepaid return label via email and expedited shipment of a replacement! I love this site and will definitely continue to be a loyal customer!
Ordered two pair of mens shoes at highly discounted prices. Both had serious problems. One pair actually had colors of the shoes, that were markedly different. I don't know how this company can stay in business, because once you buy from them, you won't be back for more. Their prices seem to be too good to be true, trust me the are to good to be true!
I have shopped at 6pm.com several times. I did have to deal with customer service once for a pair of defective shoes. But they credited me and handled it like a good company should. They have a wide variety of shoes here - athletic, heels, casual.
I have ordered several pairs of shoes and sandals from 6pm. They have all arrived quickly. Most of them are comfortable. I have ordered some that are not but they were so reasonable I gave them to someone who loves. They were cute. I really love how fast they arrive.I have gotten several compliments on my shoes. I was at a wedding and wearing a pair of shoes that were so comfortable while everyone else was complaining about sore feet.
I purchased a pair of shoes from 6pm shoes and will never purchase another pair from them. The shoes are irregular and can not be worn. Literally, I can not get my foot into the shoes it is not because the shoes are too small. 6pm shoes suck!
A Completely Dissatisfied Former Customer
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