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Please don't trust 6pm with your Christmas gifts! They take weeks to get your money back and you have to try and reorder again, paying twice for one item that will not arrive on time! Rude customer service
Tip for consumers:
Avoid this site!!!!
Products used:
I was stuck with nothing useable and wasted my money
This is the only site that refuses a refund when a product is not received. It becomes the responsibility of the buyer when a shipped item is lost by the shipping company chosen by the seller. Etsy and the seller both get paid and the customer is out of luck.
One lie after another! First, the discount suddenly won't work if you want to protect yourself with PayPal. Next, they suddenly double the shipping time and then my refund will take longer than shipping would have taken in the first place! 20 business days? Who are you kidding? What a scam.
Update! After writing this, the company emailed me asking me to remove this.
Dear customer,
So sorry for the inconvenience caused to you.
Could you please tell us your order id so that we can help you as quick as possible?
Any problem, please feel free to contact us via contact@popreal.com.
Thank you
Popreal
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Empty.
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I bought two itemns for $48 and I have to return it, So UPS charge me $29 for delivery. It is...
Hello J. S.
Thank you for taking the time to provide a review.
We'd be happy to look further into your experience with customer service and the delay to the refund. Our system refunds purchases within 48-72 hours upon arrival to our fulfillment center, as long as the return process is followed. If you could provide your order ID, we will see what caused the delay and provide further coaching to the customer service team.
6pm.com