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WPMU DEV

How would you rate WPMU DEV?
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Australia
1 review
5 helpful votes
Follow Luke D.
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If you are looking for wordpress plugins I can't recomend these guys enough. Great management plugin with it to easily find the things they offer which is nice, but really I like that they seem to have pretty much all the plugin bases covered. Good quality and great price.

Date of experience: March 12, 2014
TZ
1 review
2 helpful votes
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Since started to use their plugins and themes, my job has been so much easier. And I saved lot of money hiring professional IT and software developers. Now I can serve my clients with ease and with professional tutorials, videos, etc. All under my name.
Keep it up, good work.

Date of experience: January 26, 2015
Oregon
1 review
0 helpful votes
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Nahid went over an above to help me get through some setup issues I was having with my multi-site Wordpress instance. He was super patient and sometimes had to show me step by step how to get some of the tasks complete. Awesome job!

Date of experience: July 5, 2019
Jamaica
1 review
0 helpful votes
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Great for my business
August 23, 2020

If these guys decided to sell bread I'd buy it. I have been using them close to a year and the has been the best investment yet. Their customer support is great and the plugins are incredibly handy. As a novice, I have been able to implement functions that I thought I needed a professional to do as well as solve problems with their support. Its always been good for me. Highly recommended.

Date of experience: August 23, 2020
GB
1 review
1 helpful vote
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Awesome support
July 10, 2019

These guys are like my own dev team - they immediately respond on chat and do their upmost to help with anything Wordpress related or their own plugins. I have just started to use their hosting and also set up staging sites. Absolute experts and I could not manage without them.:-)

Date of experience: July 9, 2019
Hungary
2 reviews
3 helpful votes
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Guys, be aware this company might delete your hosted sites in any minute. This just happened to me - they just deleted one of my sites hosted at them, a site under active development, without any warning and without any reason to do so.
And while technically you can get the site back, you won't have a backup with the latest code status before the deletion.

Effin ridiculous bunch of amateurs, a potential catastrophy for everyone hosting at/with them.

Date of experience: January 26, 2020
Panama
1 review
4 helpful votes
Follow Mark G.
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This is one organization you want to be a part of.

Not only do they have a team of technical experts who are experienced with wordpress, MU, buddypress and 100's of plugins, they answer your technical questions and help you get your site up and running --

It is the best money I have spent in a long time. Just access to their library of tested tried and true plugins is worth the little money this support membership costs -

If you are smart -- and you are a wordpress designer/developer -- you would go join right now --- and unfortunately I don't make any money on this -- LOL... but you need to belong, it will save you thousands of dollars in lost productivity time

Date of experience: June 5, 2014
France
1 review
1 helpful vote
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I had to cancel a subscription and ask for a refund due to health problems, the answers came in under 10 minutes and another 5 minutes later the refund was done, and this all on a sunday.

Absolute great service.

Date of experience: November 1, 2015
Vermont
1 review
1 helpful vote
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Patrick was very patient and led me through a number of steps to resolve the problem. What a gift to click a chat button and get help to solve a problem I'd been researching for a couple of hours before without success.

Date of experience: July 9, 2019
New Jersey
1 review
0 helpful votes
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I just switched from GoDaddy hosting, so I needed a ton of help with migration and a few tweaks. I spoke to 6 different agents over the course of two days and every one of them was super knowledgeable, patient, and responsive. (I'm not a techie, I'm slow, and have no idea what I'm doing. So I appreciate how helpful they all were) And really, with the exception of one chat, there was NO wait time at all!

Date of experience: June 16, 2021
WPMU DEV C. WPMU DEV Rep
over a year old

Hi Janet,

It is amazing to read that last year you decided to switch to our company. As for the support you've received so far, that's what we're after as a company, to deliver excellence not only in our products, but also in supporting our customers. Whenever you need help, know that we will be waiting for you.

Kindly,
Mercedes

Netherlands
1 review
1 helpful vote
Follow Marjet W.
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Great help from the live-chat option in WPMU DEV. Both support chats I had today were great and productive. I can go ahead quickly and don't have to wait another day to get feedback on my question on the forum.

Date of experience: August 30, 2017
Australia
1 review
3 helpful votes
Follow Marina S.
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The plugins are a life saver!
I am a developer and I use almost all of their plugins on different websites, it saves me a lot of time. And when I need any support I can just check the forum or message them and they were always very helpful.
Totally recommend!

Date of experience: May 11, 2014
Switzerland
1 review
0 helpful votes
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After sales service
November 24, 2020

I use google translate... sorry for the mistakes!

I wanted to thank you because when we contact you you answer, give advice, you are attentive and patient. Perfect. Special thanks to Deivydas.

There are "big companies" which could take example... I can cite for example and especially with the suppliers which precisely provided templates it is the largest. When we need nothing we are well served!

Date of experience: November 24, 2020
GB
1 review
1 helpful vote
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Excellent services
August 5, 2019

An excellent hosting platform and set of wordpress plugins, now the mainstay of my new sites.
The support system is first rate, and the friendly team work hard to resolve any issues, which are usually due to my lack of knowledge, and nothing to do with their service

Date of experience: August 5, 2019
Germany
1 review
1 helpful vote
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The support is always there when needed. Just amazing. I have never experienced a support team at this kind of level and scale. I never have to wait a single second to get connected to someone who can actually help my fix my issues. Most of the times within 5 minutes. Couldn't be happier. People from the support team like Marcel make WPMU DEV a no-brainer to choose for hosting.

Date of experience: September 7, 2022
WPMU DEV C. WPMU DEV Rep
over a year old

Hey Jonas,

Thank you so much for the awesome review! We really appreciate that you took some time out of your day to share your experience with our services and support team:)

Best regards,

New York
2 reviews
0 helpful votes
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Katharine Cerny is exemplary in every way! She has helped me with WP error codes, WP coding specific to my theme DNS records for email and she is thoughtful and patient! Her skill set with all things WP and WPMU is amazing and I'm always grateful when her name pops up in my help chat.

Date of experience: March 18, 2024
Spain
1 review
0 helpful votes
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I am super happy with all of the help the people of WPMUdev are giving me. Everytime I can´t figure something out they are there and always cheerful and happy to help. These guys taught me a lot and it´s like I have my favourite team of smart people behind me. LOVE it.

Date of experience: December 29, 2020
Colorado
1 review
2 helpful votes
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It turned out to be more than I needed. I had trouble uninstalling, deactivating or deleting the program I installed. Will say that the support I received was absolutely stellar! Over and above... patient... and finally got the issue cleared up! Most excellent.

I'll consider them again in the future when I'm more experienced just because of the quality of the support!

Date of experience: July 19, 2019
North Carolina
1 review
0 helpful votes
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I was having a little trouble switching web builders, I'm far from what you would call a techie. In fact I'm probably a newb. But through WPMU support I was able to get up an running quickly and fix the transition issues easily. Thanks! What a great team of people ready to jump in and help!

Date of experience: March 25, 2016
Canada
1 review
10 helpful votes
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Don't give them your CC#
December 19, 2017

Zero notifications of trial period ending, so no courtesy. HUGE monthly payment not worth services rendered. No invoices or receipts sent upon payment. They basically hope you will forget you signed up for a trial so they can charge you until you notice. They will not send you anything to indicate that you are being billed monthly and they will NOT refund you, but will send you oodles of sales emails. Lockin artists with sub par plugins and services. Most of them had script conflicts with my existing basic setup. Nag screens constantly. Stay away. No run away..

Date of experience: December 19, 2017

Overview

WPMU DEV has a rating of 4.9 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 1st among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80