WPMU DEV

The help I received was excellent - took care of my problem immediately. - thanks for such great customer service. Definitely recommend WPMU for hosting company.

WPMUdev provide the best support I have ever encountered with a tech firm. I love their chat support and their ticketing. I also love their forum. Its all brilliant and it gives me confidence that my clients (who are not tech businesses) could eventually take over the management of their own website hosting over time with WPMUdev as their support along the way. Today Rael was incredibly patient and supportive with my particular issues. All of the support team are just fantastic and therefore i Highly recommend WPMUdev for hosting and their software is incredible too.

Received support from Jasper regarding some questions with the Forminator Pro plugin settings. Access to support was immediate. Jasper then proceeded to answer all my questions clearly, efficiently and professionally, solving the issue easily within a couple minutes, while educating me so that i fully understand how the settings work so i can easily do this on my own going forward. WPMU consistently over the years has provided support that sets the bar i the (any) industry. With many tech companies and other service providers offering "support" via annoying chatbots, followed by long waits to connect to an untrained agent that simply wastes one's time while refusing to connect you to actual tech support "tech support doesn't take direct calls", WMPU is an exception and should be the gold standard with other companies strive toward in their customer support. Keep up the excellent work!

I'd like to thank FIda from WPMU Dev for resolving a perplexing issue we had between a couple of wordpress plugins. We worked on this for a couple of days with no resolution. We connected with Fida and he was able to resolve the issue in 5 minutes! This service is so fantastic. Thanks again Fida!

Amazing support! Shamser helped me troubleshoot a really scary bug that I couldn't figure out how to solve on my own. He went into the database and found/fixed a column that was incorrectly set. Super impressive - there's no way I would have figured this out on my own!

I'm moving my multi sites to wpmudev hosting. Every host is setup slightly different so I know I'm going to be chatting with support. The automatic script did 99% of the work. After that process completed there were little adjustments to be made. A support person was available quickly in the chat and any issue got resolved within minutes.
So far the migration has been relatively easy and the new servers are much faster than my former host.

This service is great! I started using this service as soon as it was developed. I haven't been as keen on maintaining my website when Gutenberg first came on the scene, but I've revved back up and have been blessed to still have WPMUDEV holding down the fort in the background. The customer support has been awesome. They are always proficient at responding back when there's an issue, and they 're always keeping me apprised of how to resolve any scenario, even if it's not their issue.

Fida was such a superstar - as a business it is invaluable to know that the support team at WPMUDev always have your back!

I've been with WPMUDEV for years now - even before they did hosting - and the constant upgrading of all the features and striving to act on customer feedback is very impressive. I really wouldn't go anywhere else.

Just plain awesome support whenever you need it. I have just recently signed up and have logged several calls needing help on setting up my new site, every single time I was helped in quick and professional way, resolving all my issues. I am a client for life!

I've just migrated from Dreamhost to WPMU Dev using the automated DIY process which was very easy and quick - took about 30 minutes after reading the instructions. I pinged support as the SSL certificate was not updating and they resolved the issue in 5 minutes. I've run my first AHREfs site audit and every page was detected and loaded correctly. There was not a single error when AHREFs crawled the site. This is a welcome change from Dreamhost where I was only ever getting 10% if the site crawled (most pages constantly timing out or returning streaming errors), and their support team telling me the Wordpress plugins were causing the problems.

One word, Jacobo. This guy needs a cape and his own office, sweet company car and personal parking space. In a phrase? Give this guy a raise! He really took to the problem my website is dealing with like an ambulance tech might take to a bleeding wound! Although the site needs some outside assistance from the host, Jacobo got under the hood quickly and tracked down the source of the bleed and got us point back in the right direction. He also saved me from canceling service last second as I'd just signed up and was frustrated until being told that an emailed service ticket might take up to 24 hours and that I needed to chat to get action faster. So bonus compliments to Jacobo for keeping me a customer and am really impressed with their service!

I had an urgent need with an even urgent(er lol) deadline to meet! The request I made was not something WPMU usually grants, but they made an exception... and it just made me feel so good to know that even one out of thousands (I'm guessing lol) does matter to them.

This customer service/support experience made me feel a whole lot better and much more comfortable to continue my membership, knowing that the next time I have an issue... I will receive personable responses and treated with warm regards.

Thanks WPMU Dev for allowing God use you to answer my prayers:-)

Been a member since 2014. This company has been an incredible lifeline on my WordPress journey, Outstanding support, plugins, and resources. Honestly wpmudev make such a difference and am glad this resource and service are available. Keep up the amazing work.

I just received help from hamser Suzon. I also have to mention Imran Khan in this review.

If you are a web designer you need to have this support. I've been designing websites for 20 years and there are still times when I have questions, and other times when I just need another experts opinion. These guys know Wordpress, and they know wordpress inside and out. The time they save is worth the pennies it cost.

For those do it "your selfers "( meaning the people who know a little wordpress but wouldn't consider your self a professional web designer - I think wpmu is a must have. Infact when I hire a new web designer. I also pay the fee for wpmu support because of the amount of time that is saved