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WPMU DEV

How would you rate WPMU DEV?
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Netherlands
1 review
5 helpful votes
Follow Zaki A.
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I am very happy with the plugins of WPMU. The customer service is great. Every problem will be solved and they think customer centric. For that reason it is a great company to do business with. Unfortunately we are using another appointment plugin because of our point of sale, but we have used Appointments+ for 2-3 years.

Keep going guys!

Date of experience: December 21, 2017
GB
1 review
2 helpful votes
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I have only been a member for a couple of weeks but can hand on heart say that WPMU Dev is simply outstanding. I have had so much support and now been able to do things with my sites that would have taken me years or never to work out on my own. I cannot rate them highly enough.

Wajed and Adam worked very hard to get one particular CSS issue that I was struggling with, sorted out. I am very grateful to these two experts.

Date of experience: September 24, 2017
GB
1 review
1 helpful vote
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Best website host!
August 11, 2019

They modernise website development. I moved from a big unhelpful site that blamed everything but it's own servers which sounds like 'Go Babby'. MPMU Dev runs dedicated hosting, but any issues you have, they go into the site (with permission) and they fix it for you. Absolute above and beyond customer service!

Date of experience: August 11, 2019
Australia
1 review
0 helpful votes
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I've had a great experience with WPMUDEV so far. Their support team are amazing and really go the extra mile to help. They've been able to sort out all types of different issues for me.

I will say that I wish that some of their products like Forminator Pro would have less bugs but the team have been great and reporting these bugs and fixing them.

Their hosting is awesome and just gets better. It's super fast and really well priced.

Date of experience: August 18, 2020
New York
1 review
2 helpful votes
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Great live support
August 14, 2017

I'd been using WPMU Dev for a while and wasn't sure I was going to keep it for another year. Not due to bad products but I just wasn't sure I had as much of a need. However I am so happy they have introduced the live chat support in addition to forum and other forms of support. Everyone on the chat support is amazing and I'm definitely going to continue my relationship with them indefinitely. This feature has provided great value.

Date of experience: August 14, 2017
Pennsylvania
1 review
1 helpful vote
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I've been with wpmudev.org for more years than I can remember now, 5 or more at least, probably more. Their plugins are amazing, their blog is stupendous and their support is out of this world. I always go to their plugins first because I know they will help me above and beyond if things don't go quite right!

Thanks guys and gals!

Your Friend,
Tracy Renee

Date of experience: March 31, 2017
GB
1 review
3 helpful votes
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WPMU offer a huge selection of great plugins and features for anyone running a wordpress website, they have excellent customer service and support platform which anyone can make use off. Would recommend them.

Date of experience: April 8, 2014
GB
1 review
1 helpful vote
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Staying-power
July 21, 2019

I had an issue that was well beyond my expertise - a problem with a mapped domain. Dimitris and Pawal worked with me over 10 days to finally nail the problem. Outstanding. I'd really recommend WPMU and their team.

Date of experience: July 21, 2019
Texas
1 review
4 helpful votes
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First of all, you can't beat 24/7 support! I mean true 24/7 chat tech support. I've been with WPMU DEV for several years now and they always go above and beyond! Great group of folks and a great asset of tools they're always working to improve.

Date of experience: May 30, 2018
Michigan
1 review
1 helpful vote
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Best Customer Service!
November 19, 2015

I've been looking for a program like this for a little while now. Not only was I amazed with the features but the customer service was the best I've had in a long time. The representative was knowledgable and kind. He even went out of his way to make sure I had all the documentation from our talk since I'm still in the researching phase of my business. I truly Appreciated Tom's ability to answer my questions without me feeling as though he was just trying to sell me on the product. Some reps get too pushy trying to make a sell and fail to give you the info you need but not Tom! I'm very satisfied and more than likely this will be the platform that my company uses!

Date of experience: November 18, 2015
Norway
1 review
1 helpful vote
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Worth every penny
October 26, 2017

There is something different with this community. You get a lot of services that are truly making your wordpress site better, but even with all the plugins and possibilities, nothing can compare with the support team that is behind WPMU DEV. Can not recommend this enough. Worth every penny.

Date of experience: October 26, 2017
Washington
1 review
0 helpful votes
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Sharif helped today and was very efficient and knowledgable. Each time we connect with them they know exactly what they are doing and are an important resource for our business! I would suggest them to any person in the Wordpress world.

Date of experience: August 25, 2020
GB
2 reviews
0 helpful votes
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Just left a chat with Chris of WPMU DEV. He was quick to respond, quick to react and helped me enormously with the problem I was facing. There was no sense of wanting to resolve the problem as quick as possible so that he could move on to the next call / problem. I'm extremely satisfied with the products and services offered by this team and would highly recommend anyone thinking about it just to try. I get so used to people promising the earth and not delivering that I expected to move on after a years membership, but I'll be renewing my membership again because I simply could not be without their support with their own products and Wordpress in general

Date of experience: June 1, 2021
WPMU DEV C. WPMU DEV Rep
over a year old

Hi Kevin,

Thank you so much for the excellent and detailed review, reading experiences like yours encapsulated our efforts. In an ever-changing digital environment, we aspire to renew our promise, creating an inclusive platform where everyone feels welcome. We are determined to create reliable and unique solutions while providing excellent support and assistance.

We are here for you!
Mercedes

GB
1 review
5 helpful votes
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Been a paying customer of WPMUDEV for a few months now. As a beginner WP Developer and Agency, they have helped us so much with hours of input a month - support is always intelligent and patient - love you guys and gals!
Highly Recommended!

Steve Jones - Start your Movement steve-jones.org

Date of experience: December 11, 2017
North Carolina
1 review
3 helpful votes
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Without question, this site is your goto for all things wordpress. As someone who is developing in WordPress, you certainly cannot "know it all" and hence you need to turn to someone to help solve or help guide you to customize your needs. WPMU is just your site.
Their forum and search library is extensive and they are very responsive when you have to open a ticket for a specific issue. Also, they offer live chat support at various times to support the global workforce.
All n all a great value, to help me when I run into an issue with WordPress- and it doesn't even have to be their products- though I elected to use several plugins because of their guaranteed integration.

Very satisfied member.
Mike P
Polaris Group LLC

Date of experience: January 27, 2015
Idaho
5 reviews
4 helpful votes
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WPMU Dev's software is incredible, because of its powerful customization options and compatibility with any theme. But that's not all...

There were two times where I needed their support assistance for some aspects of a plugin that their documentation didn't include, and they got back to me within a few hours each time. I was blown away by their service, as it was efficient, friendly, and concise.

I have not experienced this Apple-esque software quality and customer support in a very long time. I'm excited for my new and continual relationship with WPMU Dev.

You guys are on my list of Wordpress GOLD.

Date of experience: April 19, 2016
GB
1 review
1 helpful vote
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Excellent support
November 2, 2022

Not being a very technical website owner I have come to rely on the support offered by WPMU, every time I have contacted them they have resolved all issues and given great explanations as well. So I am learning from them all the time. I can't recommend these guys highly enough.

Date of experience: November 2, 2022
WPMU DEV C. WPMU DEV Rep
over a year old

Hey Nick,

We really appreciate your positive review and words about our support team:)

It means a lot, thank you!

GB
1 review
0 helpful votes
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My Website Went Down!
November 30, 2021

My website went down and WPMU support quickly identified the issue and helped me get the conflict sorted and get everything back up and running again. I am so very grateful for their support which is second to none.

Date of experience: November 30, 2021
WPMU DEV C. WPMU DEV Rep
over a year old

Hey Tim,

Thanks a bunch for your review and excellent rating! So grateful to learn about your experience with our Support representatives. We look forward to hear more from you, so whenever you need our advice or help, we will be waiting for you.

Regards,
Mercedes

Netherlands
1 review
0 helpful votes
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Support is patient and knowledgable
October 7, 2023

I had an issue with setting up a webhook and it was getting blocked. Marcel walked me through settings in my plugin (even though they aren't the developer) and on the site hosting plan. He gave me screenshots and details for what I needed to do myself and was able to login and do some checks and updates for me as well.
WPMUDEV support saves the day!

Date of experience: May 29, 2023
California
1 review
0 helpful votes
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The plugins that were developed by this company works perfectly fine and never occur any problems. The designs are user-friendly. To top that, the support system and staff actually walk you through and fixed your night-long problems with politeness and patience.

I could not thank them more.

Date of experience: July 3, 2019

Overview

WPMU DEV has a rating of 4.9 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 1st among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80