WPMU DEV

Zero notifications of trial period ending, so no courtesy. HUGE monthly payment not worth services rendered. No invoices or receipts sent upon payment. They basically hope you will forget you signed up for a trial so they can charge you until you notice. They will not send you anything to indicate that you are being billed monthly and they will NOT refund you, but will send you oodles of sales emails. Lockin artists with sub par plugins and services. Most of them had script conflicts with my existing basic setup. Nag screens constantly. Stay away. No run away..

Hello, I had to give a review for WPMU. I am not hosting with them currently, but their plugins are fantastic and have made my site a lot better. The reason I stay with them is for their excellent customer service and response times.

I have WPMU DEV Pro, and I will likely use them for as long as I build and maintain websites.
I have the dashboard installed in approximately 75-80 sites across two separate accounts (one personal and one business).
I love their plugins, their blog posts, and their support. This is a great suite that I personally love.
There are a few people at work who claim some other options are better, but it's really hard for me to see their point. Their discretion is the only reason why we don't have hundreds of sites with WPMU DEV yet - but we're getting there ;)

Been using their excellent plugins for a couple of years (Smush, Hummingbird etc) and using their hosting for nearly a year. Never had any reason to complain - the support is immediate, v professional and always helpful, even if the questions at times have nothing to do with their services! Can't hesitate to highly recommend them - both hosting and plugins.

I've been using WPMUDEV for 2 or so months now and still just developing my site locally. Sometimes I wish their plugins would have more features for what I want but what can you do. At least their support has been good at answering forum questions.

Sometimes their plugins conflict with my favourite builder, but they are very good overall. What they shine on, though, it's their support. I can't live without wpmudev anymore. They are quick to solve any potential issue, especially if you use their plugins (obviously).

They got a lot better as well when it comes to waiting times.

Patrick Cohen is a team member I had the luck to encounter multiple times. He's extremely knowledgable and funny.

I contacted support more than 30 times, and I had just 1 meh experience (not bad, but he wasn't exactly energetic).

Amazing.

WPMU Dev is a great go-to source for a freelancers and agencies who create WordPress websites for their own business or for other businesses. Some of their plug-ins are classics, like Smush It. If you can afford to join, it's worth the backup. It's like having an in-house expert when your Google searches are not enough and an answer is needed right away. I've found the folks at WPMU DEV to be very accommodating in serving their customers with friendliness and respect.

I have been working with WPMUDEV for almost three years now. It started with using some of their premium plugins and now I've moved all my hosting to them (25+ sites and growing). Their support is outstanding. There have been, maybe, three or four times when a problem wasn't solved on the first go-around. The team is definitely growing (I used to get pretty much the same group of techs whenever I connected), but everyone is knowledgeable and helpful. I'm a huuuuge fan!

Have been using WPNUDEV for a couple of years now. I'm no web developer or server admin guy so I do get confused at times with instalations and such even though I've been doing it for nigh on 20 years.
I had a slight problem in that I couldn't install a theme as it kept asking me to sign up (when I was already a member).
Put in a support ticked and it was responded to (with clarity) within a couple of hours - at the weekend! The problem was fixed in minutes.
Great support - thanks guys.
Highly recommended.

Wow, the folks at WPMU DEV are super helpful and friendly. I purchased the pro version of Smush and received guided, friendly, patient and helpful support all along the way. I spoke with them several times after purchase and their staff was there with zero wait time. Patrick C was especially helpful. He was patient as I learned my way through the Smush Pro and explained all of its features, walked me through all of my hurdles and even explained that I received more product than I bargained for with my Pro Smush Plugin. I had no idea really what I was getting with my membership. I am forever grateful and a big fan. If this is what support is like just for a plugin, imagine the support and guidance I will receive with hosting. Thanks again guys, especially Patrick C (C stands for Canadian I think!).

I've been with a number of different hosts and I have never had such excellent support. Tonight, someone named Rakib totally saved the day by helping me deconflict something with the WAF that was screwing up the page builder. I had no clue what was going on but in just a few minutes, Rakib had me back up and building the website.
Thank you!

I really hope WPMUDEV doesn't get bought up by some company that makes it suck.

I couldn't add code wherever I wanted in my theme, and the places I added were not nice. But with the help of Luis Cardenas we were able to add code exactly where I wanted it and it turned out very, very nice. Even in mobile view it did a much better job than I thought.

If you work with WordPress this service will make your life easier! The plugins and themes and feature packed and cover most common needs you may have.

What makes them really stand out is their support services. You basically have the same support service WordPress charges $15,000/year for for a fraction of the cost. And if you ever needs to contact them for customer service (for things like billing) it is also top notch!

My business couldn't have gotten as far as it has without them!