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WPMU DEV

How would you rate WPMU DEV?
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New Jersey
1 review
1 helpful vote
Follow Paul T.
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I just got off a support chat with Sohag Ronjon Dey and it was wonderful. I always get a quick and speedy response to help me out when I contact them with a question.

My membership is worth it just for the support that is provided! Thanks!

Paul. Member since 2011!

Date of experience: September 3, 2019
GB
1 review
5 helpful votes
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Love it
January 15, 2014

Love it. Great plugins and awesome support.

If you work with WordPress or especially WordPress MultiSite, they'll have something that's useful. Furthermore, the one to one support you get is amongst the best I've ever received.

Date of experience: January 15, 2014
Texas
1 review
0 helpful votes
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Exceptional Support!
December 10, 2020

Can't say enough about how helpful the support staff are - Mauro was able to walk me through some technical steps in setting my DNS records correctly. I thought it was going to be a long painful process, but he walked me through each step and checked everything with me until it was working perfectly. Thanks Mauro and WPMUDEV!

Date of experience: December 9, 2020
California
2 reviews
0 helpful votes
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As always,
I always get above and beyond when I need help with anything on my website. Today Chris help me with some thing that I was stuck with and unable to do myself, without his help my website wouldn't be nearly doing as well as it is now I really appreciate all the support that I get from these guys! II's always a pleasure and very seldom do I ever get anybody saying no when I get some thing outside of the norm.

Thanks Chris for today!

Date of experience: May 5, 2022
WPMU DEV C. WPMU DEV Rep
over a year old

Hey George,

Thank you for sharing your experience, it's much appreciated! For any further assistance, we're only a few clicks away and available at any hour:)

Have a great weekend!

California
1 review
0 helpful votes
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This is a great place to start working on Wordpress, Wordpress can be very daunting, especially if you plan to setup more than a website.

WPMU has a great set of plugins that enable ideas, helps manage and reduce confusion. They have a great community, blogs and tutorials.

If you looking to save tons of money from going up in smoke, wpmu and it's great set of products will definitely get you started ok that path.

I highly recommend WPMU, a must have for any Wordpress freelancer. If you don't have this you don't have superpowers.

Date of experience: May 21, 2016
Alaska
1 review
1 helpful vote
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Saved the day.
August 22, 2019

I have a small business and maintain my own website. And sometimes I do things I really shouldn't do -- because I'm not sure what I'm doing. Which is what happened today. I was trying something new and my whole site got messed up. BUT... I have WPMU DEV. So I immediately went to the live chat and Nahid was there right away. He calmly walked me through what to do so that within a few minutes my nightmare was over and I was back in business. Thank you, Nahid and WPMU DEV!

Date of experience: August 20, 2019
Australia
1 review
0 helpful votes
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We had an issue with one of our plugins and we had a support person available instantly! We got the issue resolved within minutes. It turned out to be a caching issue, not even a plugin issue.

Date of experience: August 8, 2023
New York
1 review
1 helpful vote
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The support staff is second to none! EVERY TIME I contacted them, my site issues were fixed! Whther the problem was plugins, security or upgrades... they walked me through it step by step!

And I'm NOT a DEV!

Date of experience: July 6, 2019
Vermont
1 review
2 helpful votes
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I'm using their paid plugins plan and their support team was able to help get a client site up to an A rating on GTMetrix using their plugins Smush and Hummingbird and they they go the extra mile to help with complex problems, depending on which rep you get. Hummingbird plugin can also break your site easily so be careful when configuring and make sure you have backups. Many of their products work best on their own hosting, when trying Snapshots or Hummingbird on sites on other hosts, I ran into a lot of issues they could not fix. That said, their hosting speeds are great for the price and they allow multisite installs on base plan and have extra expertise there.

Date of experience: December 2, 2020
Florida
1 review
0 helpful votes
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Aditya Shah
February 14, 2020

Aditya has helped me several times. He's very patient and explains well what I need to know. He recently helped me setup the DNS to point my site to WPMU. Aditya Shah is very knowledgeable and wants to help.

Date of experience: February 14, 2020
Florida
1 review
1 helpful vote
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The Best Support
July 17, 2019

These guys are crack-shots every time. Mohammad Sharab helped me today for the first time and I was not dissappointed in the least. He went the extra mile for that "second mile service" and knocked it out of the park. Even if they couldn't help me with something (rarely) they always point me in the right direction for a solve. I'm a big fan.

Date of experience: July 17, 2019
Germany
1 review
4 helpful votes
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I have to tell you the truth: I'm a wordpress poweruser. I'm using wordpress on every of my sites and most of my customers sites too. So it didn't take long to get in touch with wpmudev. Almost on every project which I have realized I'm using minimum one or two plugins to extend my site functionality. A must have two every responsible webmaster.

Date of experience: October 21, 2014
Pennsylvania
1 review
0 helpful votes
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Was using WP Engine before these guys. Finally switched because I realized I could cut my hosting costs in half and receive twice as many benefits. Plus, their tech support team is phenomenal.

Date of experience: June 1, 2021
WPMU DEV C. WPMU DEV Rep
over a year old

Hi Derek,

You can't imagine how happy we are to read that you decided to switch to us because of all the points you mentioned: providing excellence and valuable features is what we pursue as a company. Thank you very much for your review! And we look forward to continuing to meet your expectations.

Regards,
Mercedes

Illinois
1 review
0 helpful votes
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Ashik was able to add a requested feature to the Hustle Pro plugin while we were in LiveChat! He added a customized code and then trained me on how to extend the customized code to fit different scenarios. Amazing!

Date of experience: September 27, 2019
Mauritius
1 review
1 helpful vote
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Awesome support
July 2, 2022

Always happy to assist and so efficient.
Saved the day so many time I recommend without hesitation to any who wants peace of mind on their wordpress project

Date of experience: July 2, 2022
WPMU DEV C. WPMU DEV Rep
over a year old

Hey there,

We appreciate your candid, honest, and detailed review. We are happy to have you as a member and look forward to working together for many years to come.
Regards,

Illinois
1 review
1 helpful vote
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I just LOVE the fact that I can ask them any sort of question, and 9/10 times they get the perfect answer quick and friendly. They go above and beyond in all areas of support, I love chatting with them and learning from them.

Date of experience: August 7, 2019
Spain
1 review
2 helpful votes
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Much more than fine!
November 26, 2020

I started with the plugin set service, then mooved to their hosting service. In both scenarios, any time I need help, even on a hurry I get fast, reliable and great and personal support. They go far away than other hosting providers, helping with questions which actually are closed with a "we cannot help you on this, good look googling"
Special mention to Pawel, from support team, funny, quick responsing and helping with I smile;-)

Date of experience: November 26, 2020
Tennessee
1 review
0 helpful votes
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Great customer service
August 16, 2021

I'm kind of new to WPMUDEV, I started using their plugins and was impressed with their service on a pretty cheap product, so I've upgraded to their hosting and so far I'm VERY impressed. I have had to speak with a few people and everyone I have talked to is stellar. Williams Valerio helped me today and has been amazing. They know their stuff and go over and beyond to make sure you get taken care of. I can't suggest them enough. I was with another company for 15 years and will be moving over more sites to WPMUDEV in the coming weeks. Very helpful and knowledgable people on the WPMUDEV team. Thanks guys!

Date of experience: August 15, 2021
WPMU DEV C. WPMU DEV Rep
over a year old

Hi Mike,

That is a great recommendation, do not hesitate to ask for our support, because it is one of the things we like to do the most! William, along with the rest of the team, works daily to deliver great experiences, and we are glad to read that you felt that way.
We're always improving our existing features, while creating new ones, so we want you to be a part of that! If you ever have a suggestion or feature requirement, you can always contact us so we can take your advices into consideration.

Greetings,
Mercedes

Slovakia
1 review
0 helpful votes
Follow Kristine E.
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I haven't had any problems with the hosting yet, and I've been with WMPU Dev for more than 2 years. The only problems that have happened have been because of 3rd party plugins and files, and because of my own doing, haha. And the support have managed to fix all of them for me in no time. I definitely recommend them!

Date of experience: May 23, 2023
Mississippi
1 review
3 helpful votes
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WPMU DEV is essential for anyone looking to get the most out of their use with WordPress. The ability to have so many different customization and functional options available to you is very beneficial. With WPMU Dev, you get all these under the same roof! So, whenever you need support, their top-of-the-line support team is there with the solutions to your problems.

I have had nothing but possible positive experiences with WPMU DEV and I can't foresee why that would change.

Date of experience: June 7, 2014

Overview

WPMU DEV has a rating of 4.9 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 1st among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80