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WPMU DEV

How would you rate WPMU DEV?
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Belgium
1 review
1 helpful vote
Follow Alif A.
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I don't think I can ever express how I feel about this awesome company.
Everything they have and do is just AMAZING.
If all companies were like this, I think there'd be NO STRESS in the world.
Simply joy.

Date of experience: July 10, 2019
Netherlands
1 review
0 helpful votes
Follow Nienke H.
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I had a problem with my website. My previous host first answer was always that I had to find a developer to resolve a problem. You do not have this problem with WPMUDEV, they help you resolve your problems if you are not an IT expert yourself.

Date of experience: March 6, 2021
Illinois
1 review
2 helpful votes
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Love these guys and gals. I'm pretty tech savvy, especially with Wordpress, but whenever I run into a problem with my sites they are always there to help. I'm never bounced around from one support agent to the next, the person I talk to fixes my problems right away or troubleshoots absolutely everything in order for my site to work better than it previously did.

I had a problem transferring a site, they helped me in less than 5 minutes.

I had a problem where my theme was conflicting with Smush Pro, they fixed it right away.

I had a problem with a plugin, one they don't own, and they fixed it for me even though it wasn't theirs lol:)

I'm glad I took a chance on their plugins and services. I'll be a member for a while :)

Date of experience: September 4, 2019
California
1 review
2 helpful votes
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Great Customer Service
September 29, 2015

We've been trying to find a solution for our website we're building and WPMU DEV seemed to have the tools we were looking for, but I couldn't be sure until I tried them. Unfortunately, they didn't have free versions of their plugins, so we had to purchase a subscription in order to get access to the plugin. I get it, but it's much easier to test before having to cough up the cash.

Unfortunately, what they had didn't fit our needs and my research got cut short. We had to go with another option. HOWEVER, the guys at WPMU DEV were very accommodating in cancelling our subscription with no questions asked.

Date of experience: September 29, 2015
North Carolina
1 review
0 helpful votes
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Best Decision
July 30, 2019

WPMU is the best... super knowledgeable, fast, friendly and professional. They have really helped me out of a few jams. It's like having a WordPress mentor.

Date of experience: July 29, 2019
South Africa
1 review
2 helpful votes
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Great service
October 22, 2015

I had a payment issue that I was hoping to get resolved but with past experiences from other providers didn't expect to. They were super helpful and understanding. Will definitely use them in future

Date of experience: October 21, 2015
California
1 review
4 helpful votes
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Every year I renew my WPMUdev membership because of the great plugins they make, but also because they have AWESOME chat support. Their help desk chat team are wordpress experts and always go the extra mile to help us out. Such great service!

Date of experience: July 21, 2018
GB
1 review
1 helpful vote
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She seamlessly glided her way through all of my requests. Other developers I asked seemed to shy away and the hard work, Katya smashed right through the obstacles with ease!

Date of experience: August 7, 2019
South Africa
1 review
0 helpful votes
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I received great service from Paul, once again you saved me a lot of time and hassle. Thanks so much! :) I would highly recommend this service to small business owners.

Date of experience: January 15, 2020
Cyprus
1 review
0 helpful votes
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WPMU Platform Review
October 7, 2023

One of the best platforms to have your website! Supportive WPMU team made the big difference! Please keep it up.

Date of experience: August 18, 2023
Brazil
1 review
5 helpful votes
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My experience was great, the plugins and themes are fantastic, and when I needed help from support, was very well attended.
After I found the WPMU dev site, I believe even more in my dream was to make a site edublogs.org style, but I did.
Thank staff WPMU

Date of experience: February 19, 2014
Spain
2 reviews
2 helpful votes
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Been with WPMUDEV for many years now, and every-time I use their support im impressed. It does not matter if its a technical or a administrative question, the respond-time is ALWAYS very good.
If you working with Wordpress, then this is a membership that always should have.

Date of experience: November 21, 2015
Florida
1 review
2 helpful votes
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Hands down the best service and support in the industry 24/7 Now Wait always a solution. And with all the plugins you could ever need for any project. This is truly a one stop shop. Eric - Boom Media

Date of experience: January 29, 2022
WPMU DEV C. WPMU DEV Rep
over a year old

Hi Eric,

We really appreciate the review you left us, and the time you took to leave it. We are so proud to read that you are using all of our products, that is really inspiring. And if you ever need to use more of our services, like hosting, connecting more sites, whatever, we'll be ready for you.

Kindly,
Mercedes

Ohio
1 review
5 helpful votes
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WPMU Dev is great
January 17, 2014

WPMU Dev is great. I have been able to do things with my websites that I could only dream about before I found them. Their plugins are amazing and their support is top notch. I have been a member for over a year now and I use WPMU Dev everyday and I will always be a member.

Date of experience: January 17, 2014
Kentucky
1 review
5 helpful votes
Follow Debbie C.
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WPMUDev is a source of not only some of the greatest WordPress plugins - including those for Multisite - available, but also a terrific support system and community.

My experience with support and even their billing office has always been positive (and fast),.

I'm excited that in a new network site I'm developing for a non profit with frequently changing personnel, I am able to include their extensive library of training videos in a private documentation resource.

For any developer serious about WordPress, WPMU Dev is a worthwhile investment for your tool kit.

Date of experience: March 31, 2014
Nevada
1 review
0 helpful votes
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I don't even know where to start with WPMUDEV.

1. The products are awesome, all plugins are designed to save me time, increase the website performance/security/and ease of use. They work exactly the way they are designed and are fully customizable and the support staff is always there to help

2. The $30 in free hosting credits a month are great, the servers are very high-performance, fast and very easy to manage for both me and the customers allowing us to give them access without the fear of them breaking something.

3. Last, but perhaps the most important is the support staff. They are AWESOME. Prathamesh & Subash helped me out big time on a custom request for Forminator. It was something that I didn't know that was possible but both of them dug in and made it work! Could not be happier.

Thank you!

Date of experience: November 30, 2020
Michigan
1 review
1 helpful vote
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Im always looking for companies that have great support 24/7. WPMU DEV has great support and they are fast at troubleshooting when things come up! I am excited about their Hosting plans as well.

Date of experience: July 27, 2019
California
1 review
0 helpful votes
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Top notched Support
November 19, 2021

The WPMUDEV Support Team is truly exceptional! Their team consistently demonstrates remarkable kindness, rapid responsiveness, and a remarkable ability to deliver precise solutions. I had the pleasure of working with Aamir Rather to resolve a particularly intricate DNS issue, and I was thoroughly impressed. Aamir's kindness and meticulous approach guided me through each step towards a successful resolution. My heartfelt gratitude to Aamir and the entire WPMUDEV Team!

Date of experience: November 19, 2021
WPMU DEV C. WPMU DEV Rep
over a year old

Hey Claudia,

Thank you very much for the honest review and for taking the time to share your experience with our company so far. We are continually developing new features for our tools and improving our hosting, so stay tuned to keep up with our releases! We are happy to have you as a client, and we hope to continue working with you for many years to come.

Mercedes

GB
1 review
1 helpful vote
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Simply 10 out of 10!
August 2, 2019

We are new to the WPMUDEV environment, but it has to be said that their solution and support is great! The WPMUDEV dashboard is really easy to use and also quite powerful too. Furthermore, using the WordPress tools (e.g. SmushPro, Hummingbird, etc) are great, whats more is that if you get stuck and need guidance the WPMUDEV support team are their to help. The support is 10/10! I spoke with Aditya Shah and he has stepped me through various aspects of our website to help optimise - so thank you! I strongly recommend WPMUDEV to teams wanting a solution that provides a great development environment coupled with great support! Keep up the great work guys!

Date of experience: August 2, 2019
Netherlands
1 review
0 helpful votes
Follow Frank G.
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Discovered WPMU DEV while looking for support with my first steps in WordPress Multisite. The membership of WPMU DEV offers huge value for your money. I have to admit, so far I only used their plugins. They have loads of them. The plugins for Multisite work like a dream. For me it made my start as a multisite user so much easier and better,
I also tried the 7 themes of WPMU DEV and their Theme builder. So far handling them is too difficult for me. Have to put more time in that, but that will come later on.
Finally, the support of WPNU DEV is excellent. Only negative side, it took some time. But the ability of the support contributor to explain everything and his tone of voice was excellent.

Date of experience: September 21, 2016

Overview

WPMU DEV has a rating of 4.9 stars from 331 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with WPMU DEV most frequently mention support team, customer service and extra mile. WPMU DEV ranks 1st among Website Development sites.

service
97
value
95
shipping
15
returns
23
quality
80