Funny story in short - I wanted to open a new DigitalOcean account to use it as base platform for my planned reseller hosting business.
Well, they didn't even let me create an account - instead they sent me an email written in surprisingly rude and humiliating style, accusing me being a spammer or scammer or something similar.
I replied, OK, guys, you can close this ticket, I can't take this seriously, but you just lost a good business.
This is how I got to Vultr - and it's a happy ending, because my experience so far is that they are helpful and user-friendly, and offer the range of services I'll need for my biz.
But, based on other reviews, Linode is also way better than DO, so I don't really understand the hype.