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WigSisReviews 771

1.5

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WigSis Reviews Summary

WigSis has a rating of 1.5 stars from 771 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WigSis most frequently mention human hair, return address and customer service. WigSis ranks 244th among Wigs sites.

service
194
value
190
shipping
193
returns
180
quality
190

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Washington
1 review
6 helpful votes
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Stilll Waitingggggggggggg
November 23, 2016

TB*******C9867 £78 Not arrived - Cannot afford to lose this amount - Can anyone help me - or tell me what to do or who to contact.
Brenda S Fox
23rd November

Date of experience: November 23, 2016
Japan
1 review
1 helpful vote
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What could be better
November 22, 2016

Just received my wigs in a beautifully packaged box, what could be better! I've had alopecia for over 20 years now since age 10 so needless to say I have been through quite a few hair pieces and although monofiliment tops are the most realistic, I fell in love with this style and just had to try it out. So far I am very impressed and love the colour 7A and the trendy hair styling. I have a very small head so have to stitch cap a bit to prevent bagginess and have a lovely hairdresser friend who always sorts the fringes out. Just in time for the xmas do! Thankyou x

Date of experience: November 22, 2016
GB
1 review
4 helpful votes
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Donthe do it
November 22, 2016

They offered me 17 off a £170 wig it is shocking it's UNWEARABLE ans they are asking just to try it on again I hope the place burns down

Date of experience: November 22, 2016
GB
1 review
5 helpful votes
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Returned my diabolical so called wig and they're refusing to refund me. What a total money making scam this is. Emails were initially replied to but are now bouncing back. Don't be taken in. Whish Is read reviews before ordering.

Date of experience: November 21, 2016
New Jersey
1 review
7 helpful votes
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Worst online experience ever! Worst quality wigs, false advertising, misleading policies and relentless customer service that refuse to approve returns. I am relying on my credit card company to dispute the $300 US. Wished I read the reviews before placing an order -- I could have dodged a bullet! Best of luck to all those dealing with this company! Join me... file complaints online -- looking to shut this company down.

Date of experience: November 19, 2016
Texas
1 review
5 helpful votes
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Run away!
November 19, 2016

Alright! If you are ready to experience one of the most frustrating events in your life, well step right up and throw your money down this fraud vacuum called WIGSIS. Not only do they fail miserably to deliver any product as described on their website, they also have an extremely effective way to refuse returns and refunds even though their policy allows for these issues (albeit with very specific guidelines). These little devils have tapped into a world wide market, via the internet. Through intentionally fraudulent product descriptions and photos of models with their own heads of hair, a potential buyer gets lured in to the fantasy product advertised enough to send money to china never to be seen again. Story after story of the unethical and fraudulent business practices can be found at multiple consumer websites across the globe, focusing mainly on the US, UK and Australia. While these thieves have swindled me to the meager sum of $249, their consistent practices to keep any consumer from actually being able to return an item due to dissatisfaction for refund must have their pockets bulging at the seams. I have been emailing daily for over a month wanting to return for refund a thin-haired, synthetic, and totally disapointing little rag with no foreseeable chance of ever getting my money despite their own posted advertisement, policies and guidelines. I will look for any legal way possible to try and make these bottom dwellers pay one way or another. If you have had a negative experience with this company please post about it as often as you can. I would love to get a class action together to take these scammers out for good!

Date of experience: November 19, 2016
GB
1 review
4 helpful votes
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Avoid like the plague
November 17, 2016

I bought a wig, before reading reviews (IDIOT).
Paid £79 figuring it would be an inexpensive way to see how my wife gets on with a wig.
When it finally arrived it was way too small, and totally unusable. The hair went in every direction, and could not be properly brushed. It looked like a fairground clown's wig. Kept mailing, and constantly getting feeble responses. Reported to PayPal that I reckoned he, (or she) was using time wasting tactics to try to avoid a PayPal dispute, and suggested that he shouldn't be permitted access to PayPal really. I'd have got better protection from my credit card.
Eventually I accepted £35 refund because it would have cost nearly £25 to return it, and I'd had enough.
Total Scam. Don't go anywhere near this dealer.

Date of experience: November 17, 2016
GB
1 review
5 helpful votes
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Shameful company
November 15, 2016

Do not ever buy from this company unless you want an item that resembles roadkill. Based in China and an awful company to deal with. Thank goodness for PayPal who upheld my complaint and the only positive that I have is that I was refunded the full amount after lodging a dispute. Outrageous.

Date of experience: November 15, 2016
GB
1 review
5 helpful votes
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Bought wig, took almost a month to arrive and during that time I asked for my money back twice. Wig arrived FROM CHINA to an accommodation ADD in ENGLAND and then onto me via YODEL? It was far too big. E'd them immediately and they e'd back to tighten the straps- like that hadn't occurred to me - and further suggested I take it to a hairdresser and had it cut to fit. (Losing any chance then of a refund of course). Looked at their impossible T's&C's I see its impossible to get it back to them within the allotted time and so would only get HALF my money back! I wrote out a new order asked them to swap it for 2 different ones, included a cheque to cover the price difference and posted it via ROYAL MAIL back to the SLOUGH accommodation address and it was returned to them within 24 hrs. They say they have not received the parcel and I have lost £90. I have since researched and found an HONEST company www.banburypostiche.co.uk *******@banburypostiche.co.uk and can HIGHLY recommend them.

Date of experience: November 15, 2016
GB
1 review
4 helpful votes
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DO NOT BUY FROM THIS SITE
November 12, 2016

They have taken over £100 from me & I haven't even received my order.
Please do not buy from this company as they are refusing to refund me.
They don't even deserve one star.

Date of experience: November 12, 2016
Japan
1 review
1 helpful vote
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Love it...
November 8, 2016

Best wig I ever have bought. On 3rd bald spell due to mestatic breast cancer treatment, and hate wigs usually. Love this one. Fits well, looks good, easy to style. Everyone compliments me on it.

Date of experience: November 8, 2016
Texas
2 reviews
5 helpful votes
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FRAUDULENT COMPANY
November 6, 2016

Do NOT order from this company. They are fraudulent and will NOT send you your money back. The wigs are NOT human hair, they almost look like a Halloween costume wig. The positive reviews you see on their site, and other sites are being posted by the company themselves. Read them... you'll see what I mean.

And just as a word of warning. This company will change its name soon because of its reviews. Do NOT ever order from any site that is not reputable. CHECK REVIEWS on companies first... my bad. I didn't think to. NEVER AGAIN.

Date of experience: November 6, 2016
GB
2 reviews
4 helpful votes
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Horrendous
November 4, 2016

I don't even know what to say! Everything about this company is shocking. I ordered a 100% human hair long red wig in the style of Cheryl Cole according to the website description. OK so 1st of all They are based in China something I didn't get the impression from when browsing the website. If I had known this I wouldn't of order anything from this company.

So it takes 30 days for my parcel to arrive also sometimes that was not made clear on the website, when my wig came I was absolutely mortified! I received a non human haired wig that looked like something out of a horror movie dragged through a bush and sleped on by a pack of wild dogs!

So I messaged to company and expressed my utter shock at the state of my wig. To cut a long story short they refused to accept that it was not a real human hair wig ( although I am an hairdresser and know the difference between human hair and non human hair) they refused to give me a returns address and a refund.

I had to go through a 3 month dispute with PayPal to get a return address from the company and get my refund.

I want to protect hard working people from making the same mistake as I have in spending there hard earned money and cheap rubbish.
DO NOT BUY A SINGLE ITEM FROM THIS COMPANY!

Date of experience: November 4, 2016
Japan
1 review
2 helpful votes
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Perfect Wig
November 3, 2016

This style of the wig is so perfect for me. I enjoy wearing the this wig, it is so natural. I will buy more wigs from wigsis.

Date of experience: November 2, 2016
New York
1 review
3 helpful votes
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Scam!
November 1, 2016

Fake hair, costume quality, poorly made - the worse I've seen. Wasn't the color, the wig, the texture I ordered at all. The worse synthetic hair I've seen and came balled up and tangled and smellled HORRIBLE! Went into the garbage right away!

Date of experience: November 1, 2016
GB
1 review
3 helpful votes
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The wig for a laugh
October 25, 2016

I purchased a short grey wig 4 £77.00. The wig I received was nothing like the wig I ordered. I looked like a clown. I told them I wished to return it. I am still waiting for an address. They asked me to keep it and they would give me 10% of my next order. What a joke. If I had read the other review I would not have wasted my money. So be warned

Date of experience: October 25, 2016
GB
5 reviews
5 helpful votes
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DO NOT I MEAN SERIOUSLY DO NOT BUY FROM THIS COMPANY -A COMPLETE SCAM WITH TERRIBLE QUALITY. THEY SENT ME 3 WIGS INSTEAD OF THE ONE I WANTED WHICH WAS LIGHT BLONDE. I GOT A DARK RED ONE, A BROWN ONE A DARK BLOND WITH STREAKS IN IT AND THEY HAD THE AUDACITY TO TELL ME IT WAS WHAT I ORDERED. THEY REFUSE TO GIVE A REFUND AND WILL NOT SUPPLY A RETURN ADDRESS. PAYPAL ARE NOW ACTING ON MY BEHALF AND HAVE TAKEN MY MONEY FROM WIGSIS. THEY HAVE ADVISED ME NOT TO HAVE ANYTHING TO DO WITH THEM AND NOT TO RESPOND TO ANY E-MAILS THEY SEND. THIS COMPANY ARE A DISGRACE. PLEASE PLEASE DON'T BE CONNED
EUNICE

Date of experience: October 22, 2016
Texas
1 review
3 helpful votes
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Scam!
October 20, 2016

They steal celebrity pictures and scam you to believe that they can Custom make you a wig to look like that but they deliver a wig that is cheap, poorly constructed and nothing like the picture. They do not refund.

Date of experience: October 20, 2016
Texas
1 review
3 helpful votes
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Dissatisfied!
October 17, 2016

I ordered a curly wig and the top and front are not curly, the rest is very curly. I can see by the reviews, which I failed to read before purchasing say it is difficult to get customer service to do anything, so I intend to chalk it up to experience; although it is a bad experience. It also sheds worse than a rabbit coat I owned a few years ago. Needless to say I am not happy with my $200 purchase.

Date of experience: October 17, 2016
Connecticut
1 review
6 helpful votes
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Refuse to refund
October 14, 2016

Horrible wig. Refuse to refund. Can't even brush the wig. I took pictures all they told me is how to take care of wig! This is a scam! Beware

Date of experience: October 14, 2016