WigSis

, I have ordered a human hair wig from wigsis.com on September 25 2019 and they took 287 us dollars from my debit card by PayPal. On 22 October I received a big box looking an wig box from out side but when I open it I only found brush and nothing else! They send brushes and plastic cheap wigs to people but for me it was only brush
And during the dispute was open on paypal they asked me to reship it back and provide tracking number I did, and Paypal send me email says Case denied because you didnt provide information we ask you to
So I call them again and again and its reopened again (the dispute) paypal canada was very unhelpfull so I decieded to go to my bank (td-Canada) and open a dispute for that transaction then I called paypal usa and I spoke to a very kindfull lady agent and she fixed everything while im online and I got my full refund
But I had to pay 88 extra dollars to win this dispute against them! Im tired from this
Please dont order from these scammers
I was lucky that Paypal helped me
Thanks paypal
Thanks Td Canada Trust

Like so many people here, I spent a fortune (over £200) on two wigs from Wigsis. When they arrived they were terrible - nothing like the style or colour on the pictures and totally unwearable. I had even paid an extra £20 for 100% human hair, which it clearly wasn't. I was very disappointed and upset. So I emailed them and asked for an address so I could send the wigs back for a refund. There was then literally weeks of emails back and forth where they tried every excuse in the book not to give me a refund: 'You look so beautiful in the wigs'; 'If you send them back they will probably get lost in the post'; 'They just need restyling by a hairdresser' etc. They then started bargaining, first offering me a £10 partial refund, then £30, £70 and £100. I was tempted to take the £100 and just end the process but I was so unhappy that they were conning people with substandard wigs that I wouldn't let it go. I wish I had paid by paypal as then I'm sure I'd have got my money back quickly but I spoke to my bank and they said their claims team could investigate. I told Wigsis this and after some more back and forth they finally sent me a return address - in China, even though the website says they are UK based. However, they said that they would only accepted a trackable return method through Royal Mail - obviously knowing Royal Mail doesn't do one (only signed for). So I sent it signed for, taking pictures of the package, and the proof of postage. RM said it would take 5-7 working days to arrive, after 20 days I told Wigsis I was going to launch an investigation through RM (I'd taken out extra insurance) which you can do. And finally they emailed to say they had received the wigs and were issuing a refund. I was still very sceptical after such a bad experience but the money is in my account today - I still can't believe it! So basically if you want a refund DON'T GIVE UP!

These people at this company should be arrested! They have a lier they called Olivia that constantly contacts u while they r in the back of a warehouse some where in China MAKING the wig u ordered. It takes a couple of months to get ur order and when u get it the box is dirty as if it's been used before. On their website they show all these pics of movie stars hair styles to make u think that is the style u r getting but NO WHERE NEAR. I was surpose to get a raquel welch wig and it came to me looking like Mos hair from the three stooges! There is no tag in the wig, the cap is all stretched out like it's been worn before. If u contact them in the middle of the nite u can have some contact with one of the crooks that is manning the computers that nite. They will send u wild stupid emails for ur answers you have been asking. They WILL NOT GIVE U A RETURN ADDRESS TO SEND IT BACK AND WILL MOST DEFINITELY NOT GIVE U UR MONEY BACK! I would have given them a zero if I had that option. When u pay them the payment goes through so fast I tried to stop payment as soon as I ordered it but the bank couldn't even catch it. I am a cancer patient doing chemo and I have lost my hair and it a down right disgrace that ppl like this even exist! CNN or some one should investigate these liers! Don't buy unless from UNITED STATES!

If I could give negative stars I would for this company. First of all the wigs took close to 8 weeks to arrive. While I was waiting I read all of the other reviews and decided to cancel my order because of the horror stories. I tried to cancel through their website and was unable to get a response so I went through my credit card company and canceled the order and got my money back. Then all of the sudden the wigs showed up. Out of curiousness I opened the package to see what they looked like. The first wig was nothing like what I had ordered and the 2nd was the same, but I was falling apart as I took it out of the bag. The colors were supposed to be the same and my colorblind friend could tell they were different... to top it off the wigs smelled horrible, every time I tried to look at them I had to throw up from the horrible smell. The moment they were delivered their customer service department started harassing me to pay for the wigs. I told them I didn't want the wigs and to send me a call tag for their return. They told me to send them back USPS and that it only cost $20 to send back. First off... their $20 was a lot closer to $40 and Second off... why should I have to pay money for return of something that I didn't order and couldn't even wear? We have gone back and forth for several weeks now with them telling me I can keep them for $70 then $50 then $30. They told me I could pay the $30 and donate them. I would never donate something that looked so horrible and smelled so horrible to my worst enemy, and AGAIN I am not paying for their mistake. They wanted to know why I got a credit and I am keeping the wigs. I am not "keeping" the wigs, I am waiting for their return postage, I would LOVE to get these stinky things out of my possession.

I feel like they have a game down and like to play it with everyone they can just to see how many people will fall for it.

Pessima la mia esperienza, mi hanno mandato una parrucca che non corrisponde assolutamente a quella da me ordinata, ho chiesto di esercitare il mio diritto di recesso ma non c'è stato nulla da fare, alla fine dopo settimane di mail la conclusione è stata un rimborso simbolico di pochi euro, io nel frattempo ho dovuto sostenere una ulteriore spesa per acquistare un'altra parrucca. Sono dei truffatori, non acquistate mai da loro!

Ik koop regelmatig on-line maar dit heb ik nog nooit meegemaakt. Geld ontvangen is blijkbaar leuker dan een goede service te bieden.
Uit de recenties die ik gelezen hebt blijkt dat jullie blijkbaar niet betrouwbaar zijn. Veel klanten klagen erover dat ze hun geld niet terugkrijgen na terugzending.
Eerst moeten jullie moeilijk doen over fotos en dergelijke, net of er is niemand te vertrouwen.
Ik heb fotos, de verpakkingsdoos maar ik heb er volledig geen vertrouwen is. Jullie gaan mijn stuk terugkrijgen, verder verkopen en uiteindelijk niet terugbetalen. Dat is mijn conclusie.
Zelfs geen retouradres. Weet je wat, ik houd het artikel maar via social media ga ik de Belgen toch op de hoogte brengen van mijn ervaringen.
Andere firmas doen niet moeilijk, je kan terugsturen zonder veel blabla en storten terug zonder moeilijk te doen.
Dus ik ga mijn recentie openbaar maken.

Bedankt voor de (slechte) service.

I ordered the very short Jamie Lee Curtis wig. Nothing like picture. TOO MUCH HAIR to even style like picture.