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Zee C.

Contributor Level

Total Points
164

2 Reviews by Zee

  • GeeHair

4/20/23

Not the best experience would deffo recommend staying away.
I order some hair extensions that was around £125. The package came and sed it can not be opened or it voids returns. It had some black tags going through the zip to stop it opening. I didn't open the package and I return the package up opened and how I received it. They then claimed I had opened the package and then that I had put my own tag in to lock it again that would be impossible for me to have access to a machine that could put tags in like that. They are just saying to rob me out of a refund. The item was not opened and there is no reason what so ever that they could not refund me for the return. The only excuse I can think of is because their business is not doing well and they need the money. I have reported them to trading standards.
I am now going through a legal battle and wish I had red the reviews before.

Service
Value
Shipping
Returns
Quality
  • WigSis

11/4/16

I don't even know what to say! Everything about this company is shocking. I ordered a 100% human hair long red wig in the style of Cheryl Cole according to the website description. OK so 1st of all They are based in China something I didn't get the impression from when browsing the website. If I had known this I wouldn't of order anything from this company.

So it takes 30 days for my parcel to arrive also sometimes that was not made clear on the website, when my wig came I was absolutely mortified! I received a non human haired wig that looked like something out of a horror movie dragged through a bush and sleped on by a pack of wild dogs!

So I messaged to company and expressed my utter shock at the state of my wig. To cut a long story short they refused to accept that it was not a real human hair wig ( although I am an hairdresser and know the difference between human hair and non human hair) they refused to give me a returns address and a refund.

I had to go through a 3 month dispute with PayPal to get a return address from the company and get my refund.

I want to protect hard working people from making the same mistake as I have in spending there hard earned money and cheap rubbish.
DO NOT BUY A SINGLE ITEM FROM THIS COMPANY!

Zee Has Earned 4 Votes

Zee C.'s review of WigSis earned 4 Very Helpful votes

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