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To begin, I told WAYFAIR in January 2020, that there website has glitches under account information.
None of what I purchased, shows up under my account.
I cannot find the towels I JUST purchased but never received. When I called, I got: "all representatives are busy and your wait will be 20 minutes." I Iistened to that 4 x's. When I finally got a person, she said she cannot see any orders I placed either.
GREAT!
Now I have to call my VISA and dispute the charges.
The item that was available is now, OUT OF STOCK and I was never notified.
This store sucks... it just that simple.
They need to go bankrupt already.
I am DONE with WAYFAIR and their fly by night website.
I was on hold for over 45 minutes. My stuff has not been delivered and it has be days since it said it would come in. There was not email or information indicating it would arrive late. Once on hold the lady was super nice and I do not blame her for having to answer unhappy callers all day. Basically all this to say they need management or system changes.
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