WaneloReviews 416

0 STARS! DO NOT order from this place. This is a scam. I ordered in January 2023 and 6 months later I still have no product and no refund. I have been communicating with "customer service" and they keep saying there is a high volume. They emailed me in June 2023 and stated that it is too late to provide me a refund and when I replied stating that I was going to report them they asked me how I would like my redund(credited to my account or to my original form of payment). I replied stating that I wanted it back on my card and they responded a week later stating once again that there is a high volume and they don't know when my issue will be resolved. I contacted one of the vendors directly and they stated that they can not provide me with a refund because Wanelo has not paid them for their products/orders for the past year then told me that if I wanted the product they can ship it out if I send them more money directly through PayPal. SCAM SCAM SCAM!

I have several orders that still say processing and it's been over a month! The hat and sunglasses I received where ok but the handbags are complete crap. They were advertised as high quality and genuine leather! Terrible quality and not leather!'I contacted the seller and the company immediately! I kept getting the same response and email back from the company and they finally responded a week later. They are telling me to send them back to the seller which is in China! Probably not even worth it because if the shipping cost. Of course the refund is on a credit! If I ever receive my other items I'm sure it will be crap!
Very disappointed and this company should be turned in!
Stay away and sue wish I would have read the reviews on here!

I ordered 200 plus dollars of items. Never received my orders. I have contacted them several times about a refund. Strongly advise not to use the site.

Do not ever buy on this app. Do not. It's a big SCAM. Don't throw your money away. Thanks. After spending over 200$ on shopping, my order still pending for months.

Do not order from the company. They have not shipped me my order since February and its almost July. They are SCAMMERS. I reported them to the Better Bussiness Bureau. Keep lying everyday someone is working on it.

A couple of years ago, I ordered the clear colorful LV duffle bag, it never came, I ordered the brown LV in February never processed, still awaiting refund!

First I

First of all,I did order a Gucci belt a while ago, I never wear it, it looks so cheap. I know it's fake, but at least it should look like a reasonable copy.
Secondly, I gave another chance, I order a Gucci sandal since January 2, I never received it, it said to receive between February to March, we are in June,6 month now. Every time I send an email to send me my money back the answer it's always the same" we are in it". And they have the nerve to send me offers for credit. I would never invest not a cent to this company, I just have to unsubscribe. If there is a BIG ZERO I will give to them.

My Name is Jean R Germain, I have over 10 items that I ordered, and it's been months I have not heard anything on what happens to my orders. I've sent emails after email and all they kept saying is that they investigate. I really don't know what to do but to get my lawyer involve and see what can come out of this. At this point I just need a reimbursement they can keep those $#*!.

I ordered shoes from them on January 4,2023, it's now June 5th 2023. I have emailed them over 30 times and I still have no shoes. When I first started shopping with them years ago, I got everything. I searched online and it says that this site is shut down. I now feel that they are scamming! Do not order from them. I am going to report them!

Wanelo is a scam but legit business! I say let's all start a class action law suit! I'm not for the bull$#*!!

It's been over 3 months since I bought it and my order hasn't arrived! I send an email asking for a refund of my money, they reply apologizing and there is no solution! It was over 1 thousand dollars. I feel robbed!

HORRIBLE COMPANY! I would give a zero if I could.
I place 3 different orders about 6 months ago. I never received the items. I requested a refund for the items, considering their website states full refund for undelivered items. I have been asking for a refund since March 2023, no refund and still no items. They keep sending the same canned response saying they are waiting to hear from the seller. This is such Bu...it!
I did make the mistake of trusting this fraudulent site and spending a lot of money. I don't want anyone else to make the same mistake.
DO NOT BUY FROM WANELO

I ordered last yr November an I still haven't received my order and it's about to be November all over again this is crazy and I asked for my money back more than 5 times already and still nothing I suggest you guy tread lightly with this company! NO GOOD!

Its been 8 months still waiting for my order. Send too many emails no response. Call the!-800 numbers but nobody answers. Is there any attorneys who can help all the customers like me that this site took our money or can take this site down? Dont order on this site, you will lost your money.

I paid over 100 dollars for purses that never came! I reached out 2 weeks because it was still processing and only promises that they would look into it. Now 5 months later after reaching out every week. I get no response. Do Not order from them.

I have emailed and called Wanelo over 20 times. Each time they write back they are checking on status of order. Give them more time, for what? I want my money back. They didn't even offer a credit. This is a scam I want my money back. Very mad. Order number #*******

Where's my order? I have purchased one in November and one on March and it's still processing! Like did the owner passed away? I want a refund! Sending me a reassuring email that y'all working on it is not good enough at this point! I'm furious!

All I keep getting is a run a round email, saying they are trying to figure out what's going on with my order. It says items are shipped 5-7 buisness days. I am so upset. I trusted this app, and ordered my with full confidence and feel I have been scammed out of my money. So disappointing. I hate shopping online. Never again. People like this ruin it for people with trust issues as myself.

I placed my order on 3/21/23 the seller stated ships within 7 days! I contacted Wanelo and Justin emailed me back totally giving me the runaround. I waited a week sent another email - then another and the last one Justin offered me a 5.00 credit on my next purchase?! OUTRAGEOUS!
I am going to go to the Bank today and dispute the charges.
167.00!
I wish there were was a way to get the word out there that its a scam! If you look at the seller/item reviews they are all at least a year or more ago!
I am contacting the State's ATTY General Office & filing a complaint- maybe they can get away with this in China but we take Fraud & Theft seriously here.They have a US business address…If you have been scammed PLEASE go onto your State's Government Website and file the complaint…

STAY AWAY! This company is a ofraud. I have had so many bad experiences, I don't even know where to begin. I have learned my lesson to not ever buy from them again. My last 2 experience were the worst from them all. I bought sneakers last year which said delivered, but I never received them. I showed proof from the carrier that they were sent to the wrong address, but since it was the same zip code, they didn't give me a refund. I had to repurchase them for a higher price on Dec 2022. To date, it still says "item delayed." I have emailed them more than 30 times (not exaggerating) and they reply with the same generic response saying they are sorry, but there's nothing they can do. Once again, no item and no refund. They offered me a $5 credit to spend with them which is laughable since it's more than $200 I spent. Again, STAY AWAY!