Walmart

They are to huge and they don't care about there consumers. Every time I step into a Walmart I get a dingy unclean feeling. Its because there reputation and customer service has been horrible for so long that they will never be able to change there brand around

Simple everyday items are very difficult to order for delivery (not shipping). I do not need an entire case of taco sauce yet can only get one bottle through shipping, I can only get shaving items with shipping- not delivery. The site doesn't allow delivery for many of the items I've searched now unless I want cases, only shipping which is several days out. They've tried to make the new format easier to buy everything for delivery and shipping in one place but they've made it more frustrating and less convenient, and little ability to get a single item delivered. If they don't fix these delivery and ordering problems I'll be taking my business elsewhere.

When I shop at Walmart.com I have noticed it's a shot in the dark if your even buying from walmart and if it can be returned or exchanged. I would prefer having the option to click and add all the additional sellers/stores whatever instead of having to click after each search to just be Walmart! So I'm starting to choose other sites when I can just to avoid Walmart.com it's a waste to order not knowing if, when, or even what might show up, I prefer the old way when if bought on Walmart.com I could be certain walmart stood behind it. They don't know, or have any suggestions for help when something is wrong with an order thru walmart.com if it's not specifically sold by Walmart so completely jaded and crooked in my opinion

For some reason, the automated store locator knows nothing about how to get to a location! It wants me to use a store an hour away because in a straight line it's closer. Then, when I change the pick up location, it won't always accept the change.
That's how my order got to the WRONG PLACE; and Walmart.com says "Tough luck!". My only options are: run an hour out of my way, cancel for a refund and forget it, or cancel and reorder hoping they still have it.
Can we say "Not helpful"?

It seems that Walmart has outsourced their Customer Service now and it feels like dealing with a scam company. They are rude and don't care about "their" customers because we are not really "their" customers anymore. I was shipped the incorrect item, which took 5 days to get to me via 2 day shipping. Then, it took another week to get the replacement and they refused to rush the shipping because "we don't do that." To Walmart: You guys are going to sink if you don't get back to how you used to take care of your customers. Amazon runs circles around you in customer service and I will shop there every time over walmart.com if the price is even remotely close.

Great place to order unless the order back below is the story of the initial order however it does not cover the two stores in different cities that had a hard time figuring out how take a return now I have to wait another 7 days for them to fix the original problem is just a mistake no big to and I loved the bike when I rode for minutes before blew up due to a faulty rim.

**Warning**

I ordered over $500 worth of groceries and 2 plants last night to be picked up today between 9 and 10 am. Out of all of that, there was only 3 problems. I order 2 BUNCHES of bananas and literally got 2 individual bananas. I ordered a cocktail shrimp ring that was supposed to have sauce included. The sauce is not included. (I ate one of the shrimp before taking a photo.) Also ordered were 2 organic Italian flat parsley live plants. They look like they've seen better days. I contacted supportand was refunded for the bananas.

I found out that a lot of Walmart's merchandise online is actually cheaper if ordered online & the free shipping is a plus. They guarantee 2 day shipping & will send you an email if there's any delay. For the most part, I get my deliveries either on time & sometimes earlier. If I go to our local Walmart, stuff I want sometimes isn't available but always available online. A win-win for everyone. I'm handicapped so shopping on their website is a blessing.

I bought the 50 pair chrome shoe rack. In reality it only holds 40 pairs of tightly packed shoes, but was well worth the money. It assembled in less than 15 min, is sturdy and look sleep. I plan on buying a second rack. I ordered it an pu at the store. I had a long wait until someone in the store room area finally came out.

This number one Giant of the globe meets most of the requirement needed to bring every class of the people. We have great faith in them as our day to day buying partner. Price matching makes them sometimes the only store you would like to visit. One thing which lacks badly is the unavailability of the staff for guiding the customer. In case you need help for something it's hardly available. Improvement in this sector could make them five star and almost unbeatable.

I ordered a Little Tikes hide and seek swing and slide for my granddaughter for her first birthday! I wanted it to be really special! When her parents put it together, it was obviously a used product! I will never order from them again! They did offer to refund or replace it, but the point is, that they NEVER should have sent an inferior product in the first place! Her parents did not want to take it back apart to get refunded or replaced so Walmart.com offered a 10% discount! Really?

First off, what? The search engine is so stupid, it's beyond words. You type in, say, "hot dog buns" and it comes up with two options. That's it. Or say you just want to know how much something is? Well too bad. Because they will not tell you how much anything is without clicking on the item and waiting for it to load. And even after waiting, 99 out of 100 times, that item won't be within 50 miles of you. Even after you tell them specifically what store you live near. It's like the website exists to tell you everything you can't have because it is either out of stock, or not within 50 miles of you. Thanks Walmart, you're a big help. Usually, I try and focus on the best thing about a website. But in this case, that thing is that you can just click exit.

Be very careful this year when shopping online with Walmart. They are specific to NO RETURNS for the Black Friday deals. And, if you fight back, they will "block" you from ordering.
My issue: Fed Ex has only ever delivered 1 package I ordered online through Walmart. This last time, it was baby items as I was just notified I will be a first-time Grandma. Only the car seat arrived. When I contacted Fed Ex, they told me to go get the package. When I called Walmart, I was told only one item could be refunded, the other 2, I would have to contact the third-party sellers. I "begged to differ" and was promptly hung up on. By my 6th call, I was livid. Long story short, they won't be refunding my money for items I did not receive, and I am "blocked" from ordering.