Walmart

Their website is absolutely useless, it is not user friendly, information is not easily accessible, filters don't work properly, they ask for pick up information but its not recorded, after adding the information thrice to make sure that the worst site I'm the world will record it. It still didn't... And the confirmation form of if that information is recorded or not, neither can you check in your account (shocking) nor reaches you instantly but takes nothing less than 4 hrs...
It's the most useless website ever.

I have placed orders with Walmart for the past couple years for Christmas. My orders were received the day that Walmart.com said they would be. The only problem I had was getting the page to load and getting the order placed. This was probably due to the fact because of all the online deals, I figured the site was overloaded. But I enjoyed the online deals as I'm sure everyone else did. I enjoyed the free shipping that they offered especially when it was just a few days before Christmas and everything arrived on time :)

Was recently shopping at Walmart #522 in Crosby, Texas(during corona virus). I get to checkout after waiting in line(for self checkout of course) and was told the store is closed you cannot get your items you will have to come back tomorrow. Then they said there was a announcement about this but the person making the announcement was very unclear and garbled so static you could not understand what was being said. I think this is really just to far first no cashiers to check out to save money for a company then you have to check yourself out most employees are rude and its a big deal for them to help you. This was the day before Easter following all established rules to

Ordered a samsung galaxy watch week before black friday because I want to be sure I get my order on time. Went to the store to pick it up 10 days after I ordered and they handed me unopened bag. Lady scanned it without checking. Good thing I opened it before leaving store because inside was a Fitbit! I also heard cashier said that it was non refundable ( that was not indicated when I ordered it). I told them it was wrong item and was a mistake on their side. After waiting for more than an hour they refunded me and gave me $25 off $45. Com purchase! Now my problem is I can no longer find a watch for that price since all the sales are over and the stocks are limited. I ended up paying $100+ more elsewhere.

The website is brilliant, prices are very fair on some things, and much less fair on others, just like any store. The 1 thing that knocks this place down and ensures I will use the site sparingly but NEVER go to a physical store is of course, the employees. Not once in over ten years have I had to call customer service about an order, or gone into a store and asked a simple question have I ever gotten a direct answer for what I asked. If I call in, I have to be transferred 2-3 times to get to someone who knows how to read their own system to tell me it will be "another few days" without anything specific. If I go to a store and ask where something is I get a waving point "over there" and nothing more. I have no idea where these people come from but they are the reason for declining society.

Literally THE WORST company I have ever dealt with in my life. NEVER order anything from them online. They took over 2 months to ship my item, which was then lost in transit. A replacement was ordered and when this was finally delivered, it was very poor quality. I've been trying for 2 weeks now to return the item. Each representative I speak with is more incompetent than the last one. Each time I am promised that I will receive a confirmation email and I receive nothing. I am still trying to resolve the issue.

I wish I didn't need to ever go into another Walmart in my life.
I have never received any customer service that was ever satisfying.
My local store runs out of widely popular seasonal items, then when you ask them when they are going to re stock, they always say they have a true arriving any time, but don't know if the items will be coming in. Even the department managers act as though you are bothering them if you ask for a specific item. Here at this store, the workers congregate and talk about when they are going to lunch and on vacation, and complain about their fellow workers. All in all, they are the worst. It's too bad they don't follow Ace Hardware's lead. Thank God I don't need much of the cheap Chinese crap they sell.

I bought something from Walmart. That was OK. But, I left my credit card on their site. About 5 months later they charged me for two xbox unlock codes - for the same product. When I finally got through to them, they told me it was my fault. I have never played a video game and I do not have kids. They got hacked and blamed me. When I finally got the point across that nobody would ever need two codes for the same thing, They refunded one code fee. So, in effect they accepted blame for the charge. I finally got the fee covered by my credit card. Lesson: Don't trust Walmart with your credit card - I won't, anyway. I might go to the store and use cash if I must. I say "never trust them." They were horrible at customer service.

Shaver Rd. Portage, MI. This department is AWESOME with Jeff and James having great personalities and willingness to alway help and answer questions. They are positive and not afraid to ask how you're doing too. I've come to appreciate these two guys as it seems I'm always in that department getting photos made and getting items. James and Jeff, you are always sweet and smiling! Thanks for making my experience in that department a nice one!