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How would you rate Walmart?
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California
22 reviews
39 helpful votes
Follow Tim P.
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They have very good deals on electronics, kitchen appliances large and small, and some groceries. Their Pharmacy is No hassle, well stocked, and fast. Yes, Walmart is the kind of place where you pick and choose the good products from the bad, but, they are a lifesaver to have around. I'm probably in the minority, but I have not had problems here, ever. THE biggest gripe I have with them, is they Really need to restock their shelves more often. They're out of stuff, I know they have in the back, which is frustrating, but hey, it's not Nordstrom, so, it's a minor inconvenience all things considered.

Date of experience: September 10, 2015
Georgia
15 reviews
8 helpful votes
Follow Lamont M.
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They would get a four star review, however after a recent article on them selling poisonous frozen tilapia fish, is just plain sick and disgusting. Consumers should not have to read the ingredients to figure out if those long names are detrimental to their health; just don't bring it into the stores, and sell it people of Walmart. It's their job to read and figure out what's in the food they are making a hefty profit off of.

Date of experience: April 29, 2016
Arizona
6 reviews
1 helpful vote
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Walmart's products are without a doubt the best deal. Their customer service side is badly slaking. In store, it is impossible to get help and when one finds a sales clerk it is mostly with a feeling of bothering them. Check out is pretty good.

Date of experience: July 15, 2017
Pennsylvania
3 reviews
1 helpful vote
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Need tech experts
May 31, 2015

Walmart.com is one of the worst websites to navigate through. Pages take forever to load in and half the time items advertised are not even available. I don't get why they just don't remove them. Out of Stock seems to be their new moto. I get so feed up that I just shut it down and look elsewhere.

Date of experience: May 31, 2015
Texas
5 reviews
4 helpful votes
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Waiting in line when 3 out of 12 checkouts are closed is not fun. But I do like the sometimes low prices and free ship to store and U pick up. Employees have been very nice at the 3 Walmart locations I have shopped at.

Date of experience: September 12, 2017
Pennsylvania
3 reviews
3 helpful votes
Follow Darlene S.
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The products are good, but I dislike the payment process. If I use my debt card and submit a payment, I don't want the money taken out of my account each time an item is delivered. It's stressful trying to keep up with your banking.

Date of experience: May 10, 2017
Bangladesh
2 reviews
1 helpful vote
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Great
February 28, 2016

I tried other spy software packages but they all were extremely buggy. Auto forward was not. It was very easy to use, just like the video I saw, and it worked well. Turns out they needed it for only a day or two until I got the information I needed (exactly what I suspected) that I was on my way. I know a lot of people say stuff like this should be illegal but when put to good use programs like this are extremely valuable and a lifesaver.

Date of experience: February 28, 2016
Colorado
6 reviews
3 helpful votes
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Prices are not great
February 24, 2016

Quality sucks, done with them no longer shop there. Since the employee pay increase, i can't find 1/3 of the items i used to by there. Example, the Zip lock bags, used to have 50 choices, now, 20 or less and its only their crap.

Date of experience: February 24, 2016
California
4 reviews
14 helpful votes
Follow V n.
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Honestly Amazon fanatics need to try Walmart.com. No membership required fees and free 2 day shipping on almost everything with a minimum purchase less than what Amazon expects from non members and remember Walmart still gives you free two day shipping. Prices are often lower than anywhere else so this is a must go to before anywhere else

Date of experience: June 29, 2018
California
17 reviews
7 helpful votes
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I hate the actual store but the online store is amazing with great customer service and better prices than in their own stores. I order thousands of $ worth from their web site every year on a monthly basis and have never had a problem!

Date of experience: April 9, 2016
Kentucky
2 reviews
2 helpful votes
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Unless you are physically all day every day, forget WalMart. FedEx is required to get a personal signature and has missed me four days in a row. Amazon delivered six packages while WalMart delivered none. People dont sit home waiting to sign for their packages.

Date of experience: November 20, 2017
California
1 review
0 helpful votes
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Extra Shipping Charges
February 28, 2022

Every time I place an order Walmart ships some of the items come ship in individual boxes and I'm getting charged a for each box. These are food items I never get my non-food items from Walmart. This year alone I've been over charged $57.81 and now I have to borrow money to pay my rent. I'm furious!

Date of experience: February 28, 2022
Idaho
7 reviews
23 helpful votes
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Apparently Walmart is trying to force everyone to use their idiotic app to shop Walmart.com. When I type in a search phrase I get NO search results, instead I get the email sign up page! Guess what Walmart? You lost a regular customer and I won't be back you shady morons!

Date of experience: June 17, 2019
Tennessee
1 review
3 helpful votes
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I'd attempted to leave a review concerning a product that broke the next day. I was using Firefox browser. Walmart.com review page loaded - but when I clicked the 'Submit' button, nothing happened. So I tried the same process on two other browsers; IE and Chrome, same outcome. Then I tried another review of a different product, a positive review, it went through! So I went back to my negative review on the product that broke... nothing happened. It's time we replace Walmart.

Date of experience: October 5, 2019
Florida
2 reviews
3 helpful votes
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Hisense Roku TV
October 6, 2020

I purchased a Hisense Roku TV through Walmart that had a one year warranty. This warranty is not worth the paper it is printed on. In less than one year the tube started going bad and is getting progressively worse. Hisense indicated that "we have come to the conclusion that your unit has physical damage". When asked to provide a reason for their conclusion they state: "we are unable to state what kind of physical damage as we did not see what took place". The TV is on top of a bedroom chest of drawers and has not been moved since day one. It has never been dropped or damaged in any way. I would never buy any Hisense electronic item again. I should know better since Walmart only sells cheap crap.

Date of experience: October 6, 2020
California
13 reviews
17 helpful votes
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Crappy Personnel Policies
November 21, 2015

Good prices but slave labor products and practically slave labor wages for the US employees. They actually advise their employees to seek out food stamps and other social services because they pay CRAP. I won't shop at a place like that.

Date of experience: November 21, 2015
Pennsylvania
1 review
15 helpful votes
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The agent never contacted me. I have had my phone in my hand the whole time. You are lying and no help at all. I asked for a refund and hope i never have to buy from you again. I will make sure i tell my family and friends what i have gone through. Thanks for nothing. This was my last communication with the help chat. Even the refunds take weeks. Do not waste your money here. Go to ebay or amazon.

Date of experience: August 11, 2020
Germany
2 reviews
4 helpful votes
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I have ordered many times from Walmart.com along with other websites with no problems. I was able to check out quickly and with little hassle. I received my confirmation email within a minute of the website confirming the order.
I paid for standard shipping. It was out of the warehouse and out for delivery in 2 days. If I were keeping the item, this would be an excellent turn around time.

Date of experience: May 7, 2012
India
3 reviews
0 helpful votes
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I am regular to walmart. Great service. An average American cannot keep away from them at all. For me and my family, it has become a part of day to day life affairs. Nowadays, I purchase almost everything from them. They are fast and effective. I save some bucks every week by purchasing from them.

Date of experience: August 20, 2017
Washington
5 reviews
16 helpful votes
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I have yet to have a bad experience ordering from Walmart. Like most companies read the reviews before making a purchase but even if you get the item and need to return it, no problem. They have above average customer service.

Date of experience: January 14, 2015

Overview

Walmart has a rating of 2.1 stars from 4,410 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart most frequently mention customer service, credit card and next day. Walmart ranks 700th among Discount Shopping sites.

service
696
value
638
shipping
541
returns
495
quality
576
+347