Bkr M.

There is no one and literally no way to contact a Shein customer service agent. I placed a minimal $ amount order and every item except one had to be returned because the material was so thin and cheap. Somehow they have one of my bank card details for a card not ever used with Shein and that's where they applied the refund. While waiting for my refund to post to the card I used to pay for that order- not knowing they posted it elsewhere-I placed another small order thinking I needed to spend a little more for higher quality fabrics and clothing. Well within a few hours I cancelled that order because I read reviews about Shein and decided this isn't a company I want to do business with. I never recieved a confirmation email of the canceled order. Checking the cancellation through their app at a later time it's showing refunded but I still do not have my money back and it hasn't posted to any of my other cards, like it rightfully should not but did already happen with the first order. The automated bot really sucks too and cannot resolve the issues it's customers have. There's no email, no phone number, literally no way to correspond with Shein. This is a highly sketchy company with poor, thin and cheap quality materials used. China? Child labor? Don't know but they're very sceptical in every way the public is easily able to verify! BE LEARY SHARING YOUR CREDIT CARD INFO IN THIS SITE.

STAY AWAY FROM GLASSESUSA. I bought 3 pair under BOGO. I had to return one pair for a refund, one pair to get the prescription fixed, and the other pair was fine. So I'm keeping 2 pair. I was told I cannot get a 100% refund on the one pair in question, they would only give $17 back because I bought under the Buy One Get One 1/2 off. And the pair I'm requesting a refund on is the least expensive of the 3. REALLY? They are not standing behind their risk free, 100% money back guarentee. $17, GlassesUSA you should be ashamed!

Simple everyday items are very difficult to order for delivery (not shipping). I do not need an entire case of taco sauce yet can only get one bottle through shipping, I can only get shaving items with shipping- not delivery. The site doesn't allow delivery for many of the items I've searched now unless I want cases, only shipping which is several days out. They've tried to make the new format easier to buy everything for delivery and shipping in one place but they've made it more frustrating and less convenient, and little ability to get a single item delivered. If they don't fix these delivery and ordering problems I'll be taking my business elsewhere.