How would you rate Walmart Canada?
grey star
grey star
grey star
grey star
grey star
Canada
1 review
0 helpful votes
Follow Matt A.
Unfollow Matt A.
Send Message
Share Review
Report Review

It was a nightmare!
September 4, 2021

I bought two electric scooters through Walmart online and paid for fast/2-days shipping. However, after two weeks back and forth with very unprofessional and rude, Walmart's customer service just received one of the scooters.
After that, they took 20 days and had to call ten times to get my money back for the second scooter that I paid, and they never sent it.

The funny thing is they not allowing me to post a review about my experience, and they replied this:
Your review cannot be approved because it:
• directs business away
• shipping or fulfillment focused

A simple purchase took two months of my time, and it was a nightmare, and I never will try Walmart again!

Date of experience: September 4, 2021
Canada
1 review
0 helpful votes
Follow Veronica K.
Unfollow Veronica K.
Send Message
Share Review
Report Review

Don't order from them - save the hassle
December 2, 2022

I made a Christmas order in October and still haven't received one of the items and it is December. For such a large company customer service is atrocious. I have to chase them around for my money or order because they will not reach out to me. I will stick with Amazon or Toys "R" Us because I've never had this problem anywhere else.

Date of experience: December 2, 2022
Canada
1 review
1 helpful vote
Follow Keith H.
Unfollow Keith H.
Send Message
Share Review
Report Review

Can't give a 0 lol
March 19, 2021

So bad placed my order over month ago and still nothing. They keep send me to the 1800 # saying wait 3 business days I am sick of this bs and feel I should get some money back. I have spent so much money with Walmart. First and last order with them

Date of experience: March 19, 2021
Canada
1 review
0 helpful votes
Follow Tim F.
Unfollow Tim F.
Send Message
Share Review
Report Review

I ordered an item from the online Walmart Canada store. It was supposed to have been delivered last week, but still has not arrived. Upon contacting Walmart they tell me its a third party seller and they will be in contact with them. I get a false tracking number for Canada Post, then they tell me their message to the third party seller went astray. I ask for a full refund and in chat they tell me it will be processed. However the confirmation email only says that the seller will contact me in one business day. I opened a dispute with Paypal. Customer service is atrocious and the whole affair is a complete waste of time. I will not be shopping online at Walmart again

Date of experience: October 7, 2021
Canada
1 review
0 helpful votes
Follow Jamie G.
Unfollow Jamie G.
Send Message
Share Review
Report Review

Purchased $2800 Swing/Activity Set on May 13. It was delivered by a rude courier from Day and Ross on June 1st. He dropped the skid off just inside garage and took off. Didn't check anything, didn't ask us to sign anything On Saturday June 5th the contractor I hired and paid $300 for the day to put this activity set up tells me I only received 6 out of 7 boxes. The box we are missing is hardware (nuts and bolts) Contact WalMart customer service was told "Delivery is incomplete and to return it. It came on a transport truck... lol Called back to have an escalation ticket made up. Was told it would take max 3 business days and it's now 4 Still waiting for a response. So far I have been getting the run away. The activity set is just rotting on the ground in the backyard now WalMart and Day and Ross have failed to deliver on their promise

Date of experience: June 18, 2021
Canada
17 reviews
73 helpful votes
Follow Kathy m.
Unfollow Kathy m.
Send Message
Share Review
Report Review

Great customer services
February 28, 2019

Everytime i have bought off here had nothing but great experiences.

If something was wrong walmart is quick to fix and solve the issue.

Ordered makeup even came lighting fast in perfect condition and quality.

Date of experience: February 27, 2019
Canada
4 reviews
9 helpful votes
Follow gg b.
Unfollow gg b.
Send Message
Share Review
Report Review

walmart.ca is limited compared to its american version of walmart.com. Also gift cards cannot yet be used online. Apart from that my online order went smoothly and received good quality item for good money value. Hoping they change thir site to allow walmart.ca giftcards!

Date of experience: February 15, 2017
Canada
1 review
0 helpful votes
Follow Sudha R.
Unfollow Sudha R.
Send Message
Share Review
Report Review

Looks very good but the corners has sharp edge. All south shore products can be ordered directly from the company. Cheaper price and free shipping. Walmart price is higher plus the delivery was horrible. Left very heavy packages on the driveway without ringing the bell. Had to take it personally inside the garage. Ordered the full bedroom set for a higher price and lousy service. Complained to Walmart many times but not resolved yet about the pricing or the way they delivered.

Date of experience: December 17, 2021
Canada
1 review
1 helpful vote
Follow Holy N.
Unfollow Holy N.
Send Message
Share Review
Report Review

Disappointed
February 25, 2021

I like buying, walking around at walmart. Indeed in this pandemic it has been the only place that relaxes my mind.
Unfortunately, recently I noticed when
U go pay at cashier they tend to keep some stuff. I get home, notice something was missing.and went back and they said I forgot it but the cashier was the one putting everything in the plastic bag. This happens twice in the same month

Date of experience: February 25, 2021
California
6 reviews
25 helpful votes
Follow Ellen M.
Unfollow Ellen M.
Send Message
Share Review
Report Review

Super Duper Awesome company. Thank you so very much for my son's equipment being here on time and in good condition. I wanted to buy him something special and that's what they delivered! We were so exited!

Date of experience: January 19, 2019

Overview

Walmart Canada has a rating of 1.2 stars from 649 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Walmart Canada most frequently mention customer service, third party and credit card. Walmart Canada ranks 702nd among Discount Shopping sites.

service
269
value
230
shipping
213
returns
199
quality
197