Walmart Canada

Where to start, crappy service in store? I called and the phone rang for hour no one answered at all. Or how I did online food shop came to pick time. Than it says i have 2 hours to shop. Why order and pre pay if you are still doing in store shopping and the ones who pick you items do not care about the quality. The prices are increasing but quality is getting worse. They is no staff available
When needing help and those who are go into the back and leave you standing there,.

Please find a different place to buy your items from, I put in an order for 3 boxes of cat litter. I got 2 the other was sent to someone else. Called customer service 2 times and still not resolved. Will have to dispute with my credit card company. Terrible customer service. Walmart should take a lesson from Amazon on customer service!

I ordered a box of diapers on 3 weeks ago for in store pick up Dixie Walmart location, Canada. I know that they always carry diapers, I am pretty sure it's not out of stock. However 3 weeks later my order is not ready to be picked up. And I can't even cancel it. They charged my visa few days after order was placed and it's now " on route to Walmart store"... Did they ship it from outside Canada? I actually ran out of diapers and had to go and buy an extra box of diapers from another store because my order never completed... Very angry

You look online, you see that the item you want is available, and it will arrive in only a few days. So you place the order. At checkout, you click "pick-up in store", because it was offered to you as an option. But guess what? You have already screwed yourself. Walmart will tack on an extra week or more to the delivery, because it's much harder for them to deliver to their own store, than directly to your house. I apparently should have known that. Maybe put a warning on the site, like "ALERT: You chose 'deliver to store', we will now change our agreement". Either that or post BOTH ETAs on your site next to the product so people have a real choice, not a secret one. Don't switch it up at the last second. I feel tricked. Hope you enjoy my hostage money.

I've been trying to call them for the past 2 weeks concerning an online purchase. For some reason, the billing address was changed after purchase. I've written 3 emails and absolutely no response and the tracking number doesn't work.

I also tried to make a grocery purchase since I'm confined at home with 3 toddlers. The day I was suppose to go pick up my order, Walmart Canada deleted my purchase for no reason. When I called the store, they said it was deleted because they had too many online purchases. I had been waiting for over a week for these groceries. I have three babies at home thank you Walmart. Damn American company.

My last two orders placed a year apart, have ended with a credit card charge, and no product delivered. Calling in and spending hours on the phone results in them connecting you to the seller who 2 for 2 in my case, barely give what feels like a comprehensive conversation. Then you are told a replacement product will be sent or a refund will be issued which never happens.
Seriously one of the $#*!tiest experiences with a company ever.

I bought a bike for my son around 170$. It is 26" bike and look nice but the quality is less than zero. We came back to store after a week and was told that they cant do anything because it is used. For me it doesn't make sense. Gears, brakes... all are so poor. We spend 100$ on it but still doesn't have the minimum standard. I am so disappointed because I was a loyal walmart customer and bought this bike because I knew walmart not a bike brand.so now it is in our garage and I feel so dissatisfied.

I will never order from them again! I am disabled and immunocompromised so I have to order everything online. Tried Walmart's grocery delivery and what a disaster! Extremely confusing. Even they don't know what is going on with the orders. They cancelled every single food item in my cart. Said that they were all out of stock! I think that they don't want to delivery to my neighbourhood. Non food items were sent from third party sellers. Many confusing and contradictory e-mails from them. I actually got two items delivered, but I think that I was charged for 4. Delivery of other items (that I really need NOW) are over 4 days late. Rude customer service agent. Trust me, save yourself a lot of time and aggravation and order elsewhere. Grocery Gateway is more expensive, but they know what they are doing. Walmart does not have a clue!

I do not like walmart in general.
I used to be a big Walmart shoppers, but after they started to hire some people with no ethics, I stopped going there.
I had many bad experiances shopping at thier stores.
But in the end of the day, you get what you pay for, cheaper items mean worse service.
They should work more on the HR and the customer service.

Why is it up to the checkout woman what I can and can't buy? Purposefully these women hold back purchases just to be infuriating. I try to make sure that everything I wanted is in the bags but I missed my footwear purchase and called in only to be told that they are putting it back on the shelf. I guess she wanted it for herself. She put 4 litres of milk on top of two dozen eggs in one bag just to see what would happen. These ppl enjoy tormenting their customers. I guess it is the only fun they get.

I returned 2 items purchased online and returned in person to store almost 2 weeks ago. Walmart later refused to acknowledge refund took place and the telephone customer service has been appallingly ineffective despite multiple calls and an online chat. It feels as though they are all minions programmed to say the same useless scripted lines. The refund has not even been initiated. Utterly despicable customer service. Shop elsewhere.

I ordered something early in December and it was to arrive in store on December 11,2018. I went in on December 11 and was told that it had not arrived yet. Christmas came and I was busy. I called their 1-888 number and someone was suppose to call me back, no one did. Today, February 13, I call my local store and spoke with a gentleman who also saw that my order was still pending and he refunded my order. Terrible online shopping experience. Will have to serious reconsider buy from Walmart online again. However, my dealings with the store today were fantastic. Why is there no one checking that all orders are filled at your distribution warehouse? Where is the customer service here?

I ordered two couch throws for friends in two different provinces. One friend lives in British Columbia the other in Ontario. Each friend received a pillow instead of a couch throw. I am so disappointed. Now each person has to make a special trip to return the gift. I am so upset by this error. How is it possible that the packing slip reads couch throw (blanket) but they both received a pillow? There were to be Christmas presents. To make matters worse the customer service center is not even in Canada. I will never again spend my money at Wal-Mart Canada. I live in the United States and I am more than upset at this poor service.

I ordered an audio book on-line, which never arrived. The Walmart supplier, BooksXpress, sent a tracking number which was invalid. Seven phone calls to Walmart Customer support over the last 5 weeks have been fruitless. I have asked repeatedly for a refund but they always tell me they will have to check and will get back to me within a day, but no one ever gets back to me. I asked to talk to a supervisor and was put on hold for 40 minutes until I gave up. Supposedly my concern has been "escalated" and I was told the escalation team would reply within 3 business days. But they never did. It appears that tey take your money and hope you will go away.

This site is crap, don't buy from there. My mother is a senor and purchased three items. Two of them were sold by a third party. This is dumb, one item is Fleecy which is sold by Walmart in the store. I was charged $15.00 for shipping on a 4L liquid jug of softener. The little box of face serum shipping was $43.10. This doesn't make sense. We asked for the $15.00 back in shipping charges. We heard no five times over a recorded conversation.

Hello Walmart Canada, we speak English and French here in Canada you need to have someone who speaks clearly the language so customers can understand on top of the language they have the worse customer service unprofessional, disrespectful, rude towards customers it's the worse place ever and the products it's absolutely disgusting mouse everywhere hidden underneath the shelves where do we live? Someone has to inspect Walmart due to the mouse's they have. I will never shop there neither my friends.

I bought "Dempster's® Everything Bagels" as part of my online delivery order. Received this product with animal bites (would guess a rat) in the bag and the first bread of the bag. Marks are very irregular and a piece of the first bread is missing. This, in my opinion, is disgusting and shows poor management in how they store their products. No quality check either when their a fulfilling the delivery orders...

-- Walmart blocked my review on the product on their site about this