Walmart Canada

Site is often inaccurate in terms of pricing and availability i. E. some items say they are available but when you try to purchase, there is simply no option allowing you to add to your cart. I have had many issues on their site and their customer service is even worse, took 5 days to return my call when the promised me 24 hours. It is obviously less 'crowded' shopping online but the frustration still lies in other areas. All in all, there will always be a 'cost' to the prices we want to pay, Walmart always has the best prices so have no choice but to deal with them.

Prices are crazy high. Better to not take the time to go the distance to the store same prices as Loblaws now. There is no savings any longer. I need change to get a cart. I haven't had cash on me for years let alone loose change. Can't get bags unless you buy reusable ones.
I always forget to bring them unless I plan a trip. No I'll stop and pick up a few things.
Stock is always bad. And yet we see all the quarterly profits from ever corp they are record highs.

Cancel an order and Walmart is saying that they didn't take the money, but it's untrue, the money was took on my credit card and they don't offer me any refund!
You've lost a customer for good.
N° de commande **************

Bought 2 security cameras online. Never ordered before so no experience. Third party is Ami Ventures but I'm thinking I pay Walmart.ca so MUST be alright... WRONG. Cameras arrived and faulty so request a return and refund. Walmart.ca drops the ball and I have to do everything with Ami Ventures which turns out is a SCAM company. I phoned Walmart.ca numerous times to explain I purchased from Walmart so it shouldn't be MY problem. Every time their response was they'd send an email for them to contact me... Ami Ventures doesn't respond. So... I'm out $378.09 and Walmart.ca won't take care of their customer OR their third party seller. Walmart.ca is just as bad as Ami Ventures! SCAM companies the both of them. Won't happen again from me... BUYERS BEWARE!

I either pay off my grocery purchases on site or online at home. I have receipts but am being billed for an instalment plan I never asked for. Every time I call someone with a heavy accent just keeps explaining how an instalment plan works. I don't owe them anything but every month the next statement keeps telling me I do. I'm running in circles please help because no one on their end does.

This company has what might be some of the worst customer service I have ever seen. Made me wait a month for my order, then cancelled it at the last minute. Every service representative I spoke to was either clueless or rude and pretended the connection was bad so they could hang up or disconnect chat. The third-party seller is not available to contact via email or phone and cancelled the order over a week after when it was supposed to be delivered. Lastly, had the gall to ask me to go through the whole experience again once the seller cancelled. Terrible experience here. These people make me never want to walk into a Walmart ever again.

Would not recommend grocery delivery,—inconstant with quality of produce. Had a schedule delivery for between 9 and 10 PM that did not arrive until out of the blue at 1 PM the next day with no notice of delay or cancellation. By 10 PM when no groceries arrived the store had closed and no one was answering phones, upon calling the following morning I was told they were unsure where that order was but hopefully it would go out at some point today but were unable to provide a time. Customer service was very unhelpful, full of empty apologies and no rectification. Will not be shopping here again.

WORST customer service experience in my life... 2 hours and 40 minutes on the phone I am still stuck with a box of cleaning wipes when I ordered a tablet. Did a return 5 days ago shipping label promised in 48 hours. Still don't have it and ZERO resolution. Never again will I order from them. Zero answers and after all that told the shipping label would arrive in you guessed it 48 hours... they refused to transfer me to a supervisor or manager. Stay far away total ripoff

Get people who speak english for starters. My last order was delayed and then became out of stock, it never shipped. And the order i placed before that got lost and was never received. Its Impossible to talk to someone about getting refunded when you cant even understand them. Never ordering from here again

Think twice before placing an online order from Walmart Canada. This is my third experience with delayed product arrival so I am finally done with them. I ordered a fireplace fence from Walmart Canada on November 4th. The cost was immediately charged to my credit card. I kept checking the tracking and noticed that the item stalled on November 12 with a notice that this item had been delayed. After one more week, I began telephoning Customer Support in India. Although the individuals were very pleasant, they simply sent my complaints on to the supplier. I have received emails in follow up but no fireplace gate. I even went to the store after the online tracking showed that the gate had arrived but was told they didn't yet have it in their system. It will be four weeks tomorrow since I ordered and Walmart took my money.

I ordered a Walmart grocery delivery order. The first door dash driver stole my groceries. Next 5 hours spent on the phone. They kept sending new drivers to pick up my order, was called/ harassed/ yelled at/customer service horrible,even when speaking to a supervisor.I didn't know until 5 hours later that my order was stolen. Got my money back… but no groceries. No follow up. No one gave a s*^t. No responsibility taken, or help given. The WORST customer service I have EVER had. Not ever going back. And telling Everyone that will listen! Shame on you Walmart. Yes your huge and make tons of money… but you do not give a crap about your customers… can't leave a photo, I got nothing! Can't photograph my groceries or my absolute frustration!

I ordered a cat tree in December and at the end of January I had still not received my item. Customer service was crap, they did nothing to help except tell me someone would contact me which never happened. They lost my product and said it was my problem because the website has other sellers which they are not responsible for. They said walmart did not make it so it is not their responsibility,but does walmart itself make stuff or purchase the items to sell. Most department stores do not make the items they sell. Stay away from here unless you want to be ripped off. They do not care about customers at all. I would give negative stars if available.

In Walmart Mumford. I was followed by a floor walker, accused of stealing 3 times and had my bags searched. I purchased a carpet upholstery ad well as other small items. As it was a Saturday, I will be call the manager on a Monday, to make an appointment to return. I will never ever purchase anything from Walmart or go in any of their stores. As it is, I am returning what I bought. After being accused of being a criminal (thief) there is no way I can use it. I find it ironic that they protect the privacy of their associates; however, they have no respect for their customers nor do they acknowledge their customers privacy rights. I may be overreacting but I feel very traumatized over their actions.

Does anyone find it interesting that majority of all credit cards companies have cut down their interest rates to half of what it used to be before the pandemic, except for Wal-Mart but yet their business has thrived and more sales than most other retail company and on-line sales have soared. Yet, their social distancing Is a joke they let in as many people as the can but anything you buy during the pandemic you are not allowed
To return. They have no interest relief no deferral payments. I'm telling people think twice before going and shopping there because all your doing is making the owners supper wealthy while the pay minimum wage salaries. In order for them to think about what people are going through during this pandemic think twice..

Home delivery for grocery is a SCAM! After you pay and place the order they "can't find" most of your items and will deliver maybe one or two, however charging the delivery fee 100%. It happened to me twice (first time I though it was an accident) so I went to the store and... voila! All items were in-stock, sitting on the shelves.

I received a damaged freezer over 2 weeks ago, and contacted Walmart right away. I told them that if they would make a price reduction to cover the damage, I would keep it. They agreed and gave me a reference number. That's the last I heard from them, maybe they're waiting for the 30 day return time to run out. I'd like to move the freezer to my basement, but don't know if it's going back yet. The customer service sucks... I'll buy elsewhere from now on.
000 stars for Walmart.

Bought a plain cotton tank top for $13.99 and was charged $19.99 for shipping. All Apparel Distributer gouged me big time and Walmart Canada does nothing about it. Never again. $150.00 order added $57.00 for shipping. All items were light weight apparel and delivered by Canada Post.
Not transparently itemized when checking out.
I am a very disappointed customer.

I ordered several items several days in advance. The morning of an 8 am scheduled delivery, they emailed me to cancel a key item that was listed in stock on their non grocery website. I then spoke with them and cancelled the order with their driver, as they advised. Since then I have spent MANY hours online and on the phone, been promised a refund many times, and have not received it (even received a noreply email stating they would process it), I have received however many emails for my satisfaction reviews of their products including their out of stock item. Unbelievable repeatedly deceptive service. Pleasant workers but complete Incompetence on the part of the store. The repeated nature of this experience makes me wonder if this is their unwritten policy since they are unavailable by email. Likely hoping their customers will give up since they waste so much of our time.