Walmart Canada

I bought "Dempster's® Everything Bagels" as part of my online delivery order. Received this product with animal bites (would guess a rat) in the bag and the first bread of the bag. Marks are very irregular and a piece of the first bread is missing. This, in my opinion, is disgusting and shows poor management in how they store their products. No quality check either when their a fulfilling the delivery orders...

-- Walmart blocked my review on the product on their site about this

I have bought Georges for years-multiple pairs. In the last 3 months, 4 pairs have ripped at the same location- the right rear pocket. Customer service responded by saying, "I have not heard of that before".
Customer satisfaction at its finest. I do have pictures, if anyone cares more than she did. I don't generally keep receipts.

I ordered a riding mask. Turns out it's coming from China. This was not pointed out in the add. Comes from a company called Aspirant Trade Inc. I've ordered from China in the past but no way would I have at this time. I may be subject to import fee's and taxes. Finally someone answered the phone call after an hour and a half, got no answer to my questions, they hung up on me after waiting over an hour and a half. I was calm not angry but did not get satisfied. Won't be ordering from Walmart again.

They have the worst online sales customer service I have ever encountered. I can't tell you what a horrible experience it has been to deal with Walmart.ca. I have never had until now a customer service representative actually laugh at my frustration (on my 4th) phone call over a Walmart order screw-up. If they want to compete with Amazon they have miles to go yet. I have spent so much money at Walmart Canada over the years but that all stops now! Many years ago my Mother had lunch with Sam Walton she met him at an Orlando Walmart store and they discussed the importance of customer service. He took the time to explain his philosophy on keeping a customer for life. He would be ashamed of the service they now provide!

There are some staff at Walmart St. Vital are Bullies, no joke about this. It happened a few times not too far from self checkout or when am going to a cashier to cash my stuff. As am walking one or two of the staff would walk right in front of me on purpose just to cut me off. It's intimidating. I complained to the manager about these issues before. It kept happening. As am walking they would cut me off, more than once. A couple of times I almost tripped, they would offer no apology as if it didn't happened. It's unacceptable. These staff members that are intimidating me are from Pakistan, or India. It needs to stop.

I ordered a device online and after paying, Walmart called me and said the device is down during transportation, would you like to cancel your order? We will return your money. I accepted and after 8 times following Walmart has not returned my money. I hate this type of customer service, I hate Walmart.

I've placed 3 different orders and each order was missing items. Never seem to get a refund though. If you order anything from Walmart you can be sure you'll regret it! The last order was missing over 20 dollars alone. What a scam!

My first and LAST time to shop for delivery. I got a 10 -11:00 am time slot on a Sunday and was stoked to not have to deal with crowds etc.
Well 10 am went by, 11:30,12, I looked on my app and apparently the delivery DRIVER cancelled my delivery! Must be nice. No accountability, no fitting me into a later time, just outright cancelled.
I contacted customer service and was just told the same, with NO explanation or an offer of any other help. Disgusting.

Worst website compared to any other major retailer. Gives little to no information about in-store products. Most products website lists are for online orders. Completely garbage website, useless! Walmart has lost me as a customer!

They finally came and I had to bring them back and I lost out on getting the shipping back they only gave me the price of the slippers so I'm out 2300$. Please if you order online from them make sure if there's a shipping charge you get it back if you've to return it.Thank you for all your support.

On October 15 2021, through Walmart. Ca online I placed an order for two swimsuits for a total of $56.58 which was handled by a Third party Grand Everest, Inc. which I had been unaware at that time. The order was picked up at Walmart Superstore Kingston ON on November 1 2021 and because the cut of the suits proved to be unsatisfactory I returned the order on November 4,2021. The store refused to take the order back for credit. Walmart.ca has a policy that states that if an order totals $150.00 or less a full refund would be offered. I called Walmart.ca Customer Service and was advised that they would look into the issue. After months of daily phone calls and emails there is still no solution. It was even suggested that I try to return the order to another Walmart. There is only one Walmart store in this City. To date, January 21,2022 this issue is still unresolved.

I ordered a product from Walmart online (a baby play mat). I did not realize there was such a thing as Walmart marketplace or perhaps I would not have ordered it in the first place but anyway, the product was received damaged. I contacted Walmart who would only get me in contact with the marketplace seller. I sent photos of the damaged product to the marketplace seller (MARGOT) and their response was that it isn't damaged and they won't return orr replace the product (the photo literally shows a tear through the packaging and product). So I tried to write a review of this on the Walmart website and the review was rejected for "directing business away". So clearly Walmart likes to control what reviews are seen by customers and sweep the bad stuff out. Very sketchy and scummy. No longer giving my business to them as they clearly cannot be trusted.

If I can I won't give it a star. What a bad experience I have. First time order on line from Walmart on Nov 29. Received an email on Nov 30 saying the order was shipped that day. Estimate arrival time Dec 9. Nothing happen after that email. Click on the tracking number. It brought up an IP address but going no where. Went to the store that my item suppose to ship to. They know nothing about where the order is. Phoned the online store phone number talked to a associate. Telling me it is in transit. Estimate arrival date changed to Dec 27. I ask him where they ship it from? He keep saying sorry. Do they ship the product by bicycle. Take a whole month to get it. They keep saying they shipped on Nov 30. Don't make any sense. Won't order from Walmart online any more. It is so unprofessional.

I paid into the express delivery. Did not recover my groceries. It is now the next day. Unable to cancel my order. Called Walmart Canada, one lady hung up on me after asking to speak to Manager about my problem and a refund... oh I called a total of 4 times. The lady lady said she would cancel my order and give me a refund but after talking to the other 3 people I do not trust their knowledge on how to resolve ANY situation. No confirmation email on the cancelation or money back. Contacted PayPal to submit a claim again Walmart Canada for not giving me my order and taking my money. $400 in limbo and 5 mouth to feed... not impressed with the Walmart Canada customer service. I'll never order online delivery again.

I am disabled and rely on grocery delivery. I have ordered EVERY week from Walmart for years, and spend at least $150 to $200 per week. For YEARS. Sometimes produce is damaged or one or two items missing. Walmart has processed refunds easily at those times. Usually just a few dollars here and there. HOWEVER, this week more than FIFTEEN items (cheese, milk products and produce) were missing, totalling almost $50.00. Clearly the driver didn't pick them up at the store. Walmart refused to refund the money, spent 4 days deciding, and for a week I have not had the groceries I need - and nobody is available last minute to shop for me. Not only that, but Walmart is accusing me of violating their terms of service and has terminated my account! For what? For expecting to get $50 of groceries that I paid for?

A few times now I have bought many things at Walmart. I usually never check my receipt. Today I did when I realized I bought 4 packages of chicken (4 in a package) BUT they charged me for 5. I was so upset when I saw this on my receipt. I just sat down made myself a coffee. When I had to pack up the chicken and drive all the way back to Walmart to get the money for the 1 package of chicken back on my debit card. I know it wasn't the lady that worked in Customer services fault. It was the cashiers fault. This has happened before a few times now. But today I was so angry. Gas is very expensive now and my time is too. I am disabled. It's difficult for me to go grocery shopping, so when I am finally home I am in quite a bit of pain. For Walmart they might be thinking oh big deal we are crediting the woman her money back on debit. BUT I think Walmart should say here is your money back and here is a gift card for whatever for your troubles. Other grocery stores would do that.