Walgreens

I was very leery about ordering from VisionDirect after reading some of the posts. The prices were so good, that I decided to take a chance and I am glad I did. I ordered on a Sunday, received an email Monday morning that there was a problem with my prescription (doctor wrote the wrong year), they contacted the his office and had them send them a correct script. I had my order by the end of the week. I will definitely order from them again.

The WORST. I waited for 1 hour and 20 minutes for an appointment that I had made to receive a Covid booster. My husband went to Rite Aide and spent 10 minutes total for the same. Awful. Terrible. Total disorganization, customer service fail, time management fail. Why did I make an appointment when they waited on all coming in for prescriptions before me? NEVER will I step inside a Walgreens again. AVOID this chain as they fail miserably.

I have a lifetime membership with Team National and since Drugstore.com is one of their affiliates, I get a percentage back on everything I purchase from them. I have used them regularly now for several years for many of my household and personal use needs. I like the previous purchased history they provide that allows me to select items that I buy regularly without searching for them again. They also offer additional discounts and coupons on many items that makes this site a no-brainer for me. Although there are some instances where I pay slightly more for some items, I consider myself still ahead since I can shop, place my order and receive it without ever leaving my home.
With all they have to offer, I have found their site pretty easy to navigate and searches are accurate and fast.

I ordered glasses from this 'company' checked the delivery progress and notice that glasses are on backorder (yet they continue to be available for sale) request a refund in writing as per policy - they email saying will refund - 1 week later still no refund - now emails saying they will forward proof of refund - I don't want proof - I want it refunded!
This company is a scam and no one should purchase from them and lose money as I have.

Worst service I have ever had at a Drug Store. Went through drive through and sat at the window for 20 minutes, no one said a word, Then they said that they could not see us. We rang the bell, they said it did not work. I asked why they did not have a simple sign up to notify or close the window, they had no response. Will not be going back and will transfer to CVS! My friend was just checked out of hospital and needed to be in bed and did not need this!

Unbelievable how bad their website was developed, slower than a snail to load any pages. If they're tricking people to download the app, it's as bad as the website and worst because it runs in the background despite turning it off in settings.

Bin waiting for 3 weeks to get my medicine shipped called Walgreens.com they are very rude and put you on hold and do nothing for you I guess they are also working at home, Don't ever have your medicine shipped!

Started using Walgreens site for the Order Online, In-Store Pickup last year and have had no problems. Have always gotten items I ordered and usually at a good price. Did have a problem with getting coupons to work but the customer service rep helped me... seems I had two accts and one was pretty old. After merging the accounts I have had no trouble with coupons or anything else. Customer service was friendly and very helpful.

With the pandemic I have enjoyed the convenience of online ordering. I understand that I cannot expect quick turnaround times from all sites. I do alot of shopping at our local Walgreens and had forty dollars in points to spend so I ordered items on their online store. Needless to say, I'm not impressed! Ordered on a Wednesday, after 3 days I shot an email to inquire on the order since there was no update. On day 4 Received an email with an invalid tracking #. Day 5 called customer service, after being on hold twice only to be disconnected twice I finally spoke with a person who was unable to give me ANY information. No tracking # nothing. Basically said just wait and don't call them back until Thursday (8days) if I do not see an update. Ugh... now I know...

I am writing about the Walgreens pharmacy at 95th and Cicero in Oak Lawn, IL. If you want to get a heart attack from unnecessary stress, that would be the place to go. I had to call 3 times within an hour to check on a prescription refill, holding for over 40 minutes on the 3rd call, simply because they had faxed the prescription to the wrong number. Went back and forth between them and the doctor, because obviously somebody dropped the ball, and of course no one takes responsibility. Also, those text messages they send telling you to press RENEW - don't bother. That is totally bogus. I did it twice last week, and called in last night, but what is the point? I am moving over to CVS or Costco.

I've found Vision Direct to be slightly cheaper than 1800contacts and the other major competitors when it comes to ordering Acuvue Contacts - make sure you always get at least 15% off and free shipping (there are coupon codes they email out if there isn't an offer on the site itself). Much cheaper than getting them from your optometrist. Only downside is they send you a lot of annoying emails, but I have otherwise found them to be reliable and cheap.