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Member since April 2013

  • Reviews 16
  • First to Review 6
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About Me

Grandma & new Great-Grandma (less than 2 mos); love to read(yes, paranormal & historical romances - love those alpha heroes, even at my age.

How I Can Help

Don't know that I can be any help - I'm a tech-challenged senior who is frustrated with certain aspects of the Internet.

Interests

Sign petitions on Care2, do surveys, quilt, crochet, cross-stitch; also a fair-weather walker

16 Reviews by Sheila

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Great Clips Inc.

Great Clips Inc.

1/19/18

Have been going to Great Clips for hair cuts at least 12 years now and have very few complaints. I love the electronic signin they have...it tells you what the wait time is before you check in and that will let you know whether or not you want to wait for another day. You very seldom get the same stylist so the cuts can be a bit different as each has his/her own way to cut, but no problems for me so far. I have never gotten anything but the cuts so cannot tell about the other services...prices are good.

Drugstoreimage coming soon

Drugstore

9/28/17

Can only base my review on a one time use and that was good. Got notice in newsletter that site had 2-for-1 sale on a particular supplement I use. Went there, ordered and received correct products quickly, without any problem.

Amazon

Amazon

9/28/17
• Updated review

Problems understanding some of the customer service reps when I call. My 90-year-old mother had a big problem last year. She couldn't understand the young man and requested a supervisor. The man got upset and raised his voice, said he spoke English good, then refused to let her talk to anyone else. She was reduced to tears. She will no longer deal with Amazon, she even called the bank handling her credit card but they said that she had to deal directly with Amazon. She has refused to pay another penny to Amazon and is terrified of getting another "bad guy" as she called the customer rep she had to deal with.

I have had to talk to customer service but have been very lucky with the reps I talk to...only one I had a hard time understanding, then I just got off the phone and called back, getting someone else. This is what I would suggest when having a problem with customer service.

“Great Customer Service...”
10/2/15
• Previous review

Been using this site for over a year and have always received my orders on time and intact...with one exception. All it took was one phone call and the return was arranged...no hassles or excuses.

Do have to say that some items are a bit higher than on other sites, but with the free shipping over $35 it ends up costing about the same.

Update: Amazon raised it's minimum order amount for free shipping from $35 to $49...Not happy customer...lose one star.

HancockFabrics

HancockFabrics

9/28/17
• Updated review

The store and site will be missed by me. Used to go there when visiting my son and his family. The site was a favorite of mine. Sadly they closed.

“Love the Store and Site...”
9/28/17
• Previous review

No Hancock's close to me, but visited when in IL, and the rest is history. This site and the various outlets went over and above when I was looking for a specific fabric last year. I ran out of a fabric while working on a quilt. A local fabric store couldn't help me, so I tried Hancock's site...the fabric was there but showed out of stock. I sent an email and was answered that one of their branch stores had some. I called the number given and was told the fabric had been sold out, but the manager would check on other branches for me...I found the fabric, in the amount needed, on sale, at another Hancock's, all because of one email and several managers who cared.

A very happy customer...these wonderful people didn't have to help me, they could have just said they have none and let it end. They went over and above to help someone and it's been appreciated.

Reefpointbrewhouse.com

Reefpointbrewhouse

9/28/17

This supposedly popular restaurant harbors racism and it is very deadly. One of the owners has come out publicly advocating for the killing of those NFL players expressing their right to free speech given to Americans by our Constitution. There are so many bigots crawling out of the proverbial woodwork because of the bigot in our White House and the cabinet racists he's put into place. The other owners say the fourth owner does not reflect what their business stands for...they are just trying to save the business. You can't tell me that one or more of the others don't secretly feel the same way.

It is not disrespectful of the flag or America to peacefully protest. These players are not walking off the field, they are not shouting above the anthem. They are being respectful when they quietly kneel, when they peacefully protest the way people of color are being treated, are being slaughtered...by those who are supposed to "Protect and Serve."

I will never step foot in the Reefpoint Brew House nor will any of my family. My friends have said the same thing and the word is spreading. We do NOT patronize any place that advocates killing of United States Citizens, even those who may not look like us, who are not of the same religion as us, those who do agree politically with us...We Are Not Bigots/Racists!

BTW...We are white Americans.

Myplaycity.com

Myplaycity

9/13/16

Really like this site. Have been downloading games from here for over a year and, so far, no problems. The only thing you have to remember is to uncheck the boxes on first page of installer that want you to make myplaycity your homepage, etc...there are three boxes there to uncheck. Otherwise everything works the way it's supposed to. Be aware that some games, like the hidden object games, may take a bit of time to install. I read while they download.

Fabric.com

Fabric.com

2/13/16

Seems I am in the minority as far as my experiences with Fabric.com. Have never had a problem that needed contact with Customer Service there. Always got the fabric I've ordered in a timely fashion...at good prices. Can't say how many orders from me, but have been buying from them for several years now.

eBay

eBay

10/2/15

Love ebay, as a buyer...haven't tried selling, yet. The auctions are fun, if the wait is a bit frustrating at times. I've only had one bad seller there, all others have been great, especially when it comes to answering questions.

As in all online sites you have to check on the seller reliability, that's what burned me when I first started buying...make to sure to check customer comments for each seller I buy from...Though this can be unreliable when it comes to the Chinese sellers. Personally, I don't buy from anyone with a rating below 99.0% rating and have only been burned once.

Paying with Paypal has been great as I don't have to give any credit card info to each individual seller when making purchases. Hopefully I will still have this option when ebay and Paypal split. I've gone on to use Paypal when shopping other sites, keeping all of my credit card info private and in one place rather than spread out across the internet. You don't have to have a Paypal card to use Paypal...

As far as Customer Service goes, The only problems I've had was in language and I requested, nicely, to have another representative with better English and everything was settled. I have always been treated with respect and my problems resolved within one phone call (1-866-540-3229, 5AM - 10PM PT, M-Sun).

UPDATE: Just last month, Jan 2016, I was burned on a purchase from China. The seller expected to get favorable rating for item when 2 cords were missing. This is NOT ebay's fault but the seller. I got burned because I compromised on the 99% feedback rule I usually follow...this seller had 99.4%.

After reading some of the complaints I realized that many, not all, are blaming ebay alone for the sellers' ripping people off. If buyers do their homework...check feedback and do Searches online for customer reviews of brands, there's less chance of being taken. Don't want to say ebay is perfect and always gets buyer's money returned, but it's ultimately up to the buyer for refunds. Too many complaints against a seller then ebay suspends them... Not sure how that works since not seller. Do remember that after the 30 days nothing will be done...you have contact the seller yourself....Been there, Done that and it doesn't work, at least for me.

WomanWithin

WomanWithin

10/2/15

Have been buying, usually by phone, from Woman Within catalogs off and on for many years and like the clothes. Now sometimes browse and order from the website, liking the ease and speed of it all. Though I don't like not being able to use more than one of the promo codes when ordering online.

Woman Within has great Customer Service...have never had a problem returning anything that doesn't fit right, which can happen when buying clothes online. Refunds back to their card, or whichever card used for the purchase without any hassle.

Have recommended WW to friends.

Best Buy

Best Buy

10/2/15

Bought a TV, had it delivered. Sat unopened in my living room because I realized couldn't use one that big. Have 15 days to return. Wasn't going to pay for shipping back to store three (3) blocks away...never had drivers license, so no car. Five days of extreme heat warnings in MN so I put off walking carrying a 32" TV in box. Was 2 1/2 days after the allowed time, when able to walk with box those three blocks...seemed longer, box was awkward.

Got there and was told that I HAD to get money in form of BB gift card...wouldn't return money to my credit card. They didn't care whether or not I would have gotten heatstroke (am 68 yrs) in order to return TV within 15 days. I've sent two emails through website, the first was answered with an I'm Sorry and platitudes...no money back. The second has Not been answered. Hence, I'm here.

I've wasted time on the BB website and can find nothing I need, nor really want. They don't care that I have over $200 I can't use and I won't be forced to buy something just to blow $200. It comes down to BB doesn't want to let go of My money. On Social Security and can't afford to have that much money tied up, yet unable to use.

Will personally never shop Best Buy again.

Adblock Plus

Adblock Plus

4/1/15

Absolutely Love This Free Software...NO more popups, NO flashing/moving ads (which cause me headaches, sometimes migraines), NO half page of ads before getting to the info you're looking for on a site...Doesn't take out email ads, but you can unsubscribe...almost a never ending battle. I have ABP for IE and Firefox...not sure which others you can download it for.

Amblingbooks.com

Amblingbooks

1/12/14

This site has both free and to-buy audi books. They have their own download player, which does the books all at one time, instead of downloading chapter-by-chapter like most other sites. I've downloaded about twenty of the free books, mostly classics, and have had no problem with the download to my computer or transferring and listening on my MP3. They also have some pretty good books on sale. I've bought and dowloaded several old radio broadcasts of Sherlock Holmes. Enjoyed immensely. Had a problem with one download but emailed them and it was taken care of - my computer, not the site's problem. Reccommend it to anyone who likes to listen to books and some old radio.

TheJigsawPuzzles

TheJigsawPuzzles

1/12/14

Absolutely adore this site. Do jigsaw puzzles from your browser, Free, no downloading. You choose the number of pieces for each puzzle, from 25 to over 300. You can do full screen or window, you can even save a puzzle to do later. No registration is required for 250 pieces or less. You do register if you choose 300+ pieces - think some of the puzzlers want to test themselves against others. Have this one on my Favorites and hve just gotten my mother to try her hand. She loves it because she can enlarge the screen and can save if her eyes get tired.

McAfee

McAfee

1/12/14

Still not through cleaning up after the mess McAfee left in my computer. McAfee is very well-known for not doing clean installs, leaving remnants of their old software. They didn't do a clean install of my renewal...they didn't even update when I renewed. I had bits and pieces of McAfee, none of which protected my computer. Now, I've had to uninstall all their bits and pieces, clean up the viruses McAfee said I didn't have, and get rid of some malware, undetected by McAfee.
Save yourself some headaches and your computer from getting sick by never taking a chance on McAfee. Of course, all the problems I had happened after the "30-day" money-back guarantee! I'm out money for TWO renewals because I'm a novice and didn't realize until too late, after the damage had been done, that McAfee didn't protect me.

BigFishGames

BigFishGames

1/12/14

Been buying games here for over a year now and love this site. You don't have to be a member to buy their games, or take advantage of some great sales. If I have any problem, I just email them and get a quick reply, usually with an answer right then. The people are friendly and very helpful, especially to a tech-challenged senior like myself. Even my mom, 87 yrs old, is now getting ready to buy her first game.

Jenkatgames.com

Jenkatgames

1/12/14

Have been downloading their free games for about a year. Any problems I may have with a game, I just email Jenkat and get a swift reply, usually with an immediate answer to my problem. Jenkat is courteous, prompt and very helpful. Even my 87-year-old mom has started downloading games from Jenkat - she's having a blast.

UPDATE...Since mid-2014 Jenkat has been having problems with their downloader. You don't see what you're accepting/declining so may end up with adware/toolbar...WOT hasn't liked it either. Now most, but not all games are downloaded via Big Fish Games or iWin game managers...free trials or ads only choices, unless you want to buy the games. NOT RECOMMEND unless make changes back to old way of doing.

Sheila Has Earned 19 Votes

Sheila D.'s review of TheJigsawPuzzles earned 7 Very Helpful votes
Sheila D.'s review of BigFishGames earned 4 Very Helpful votes
Sheila D.'s review of Fabric.com earned a Very Helpful vote
Sheila D.'s review of Best Buy earned a Fraud Buster vote
Sheila D.'s review of eBay earned a Very Helpful vote
Sheila D.'s review of jenkatgames.com earned 3 Very Helpful votes
Sheila D.'s review of amblingbooks.com earned a Very Helpful vote
Sheila D.'s review of McAfee earned a Very Helpful vote

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