Viagogo

Blink 182 - Prague
We have received emails that the concert has been postponed and wait for update. My friend who bought their tickets outside of viagogo received no such information. I called the venue and they said everything is going according to schedule. What probably has happened is that they sold duplicate tickets and were hoping that some people may not show up thinking the show is off. We still got our tickets but we will have to be there early to go in before someone else scans the same ticket.

Don't buy from this lot. Its a complete rip off. The amount you pay isn't fully displayed until you purchase. You are pressured into buying by getting messages saying only so many tickets left. I ended up going to the official vendor afterwards and their was still tickets left. The only way of getting a refund is through reselling your ticket and they take a percentage of that as well. Will never use this site again. Save yourself the grief and don't use them.

This website is scum. They use hacking software to clean out legitimate ticket websites of tickets. Then they sell them at 3-4 times the original price, or more. If this isn't bad enough they then sell the same tickets to multiple people, so many people get refused at the gates. This company is pure scum, anyone who works for the company is doing the devils work, and should be ashamed to the core. Evil owners are sitting in a fat mansion, living the high life off decent peoples hard earned cashed, shame on them. They would rob they're own grandmothers. One day karma will catch up with them.

Bought a ticket for Neil Young at O2 for twice the ticket's face value. The gig was then cancelled by the band. I only found out the night before when I was researching parking on the O2 website. I immediately contacted Viagogo (no telephone number given on their website) by email. No response. I emailed them again and was told that my ticket was not returned to them in time and there would be no refund. I have lost £110. Don't use this site. They are registered in Switzerland so not regulated by Trading Standards. There are literally dozens of people posting on message sites who have lost hundreds of pounds with them.

Absolute rip off
No tickets and refund came after the concert
Cost me £200 in call charges as I did not know they were international calls to speak to them

My husband bought me Rod Stewart tickets for my birthday. He phoned to book the tickets the minute they went on sale. He bought 2 tickets at nearly £100 each, plus booking fees plus delivery costs. He was pleased to have got me good seats. However, when the tickets arrived they were face value £55. So disappointed. Right up in the back of the arena.
My husband tried contacting them but no one returned his call. He emailed them and just got a standard reply.
We would never use them again and would advise anyone else not to.

1. Viagogo will never pay you after you sold your tickets and you can never get back your money.
2. Based on the attached photo, you can see there's bundle of rubbish replying you with scripts.
3. Viagogo will keep saying they already paid you but they will never show you the proof of payment.
4. Even after I provide my bank statement to them and their customer service agreed that I do not receive payment, they will still not taking any action. This is SCAM!

I'm really embarrassed to have fallen for these scammers. The site looks professional and tricks you in to thinking that tickets are selling out fast. When you eventually commit to paying a 'high' fee, you are then hit with a hidden additional large booking fee. I tried cancelling my order immediately, but they have so far refused. I can't believe sites like this are allowed to exist. I hope the authorities eventually catch up on these crooks.

Do not use Viagogo. Tickets did not arrive when stated. Numerous calls to customer services. Changed tickets to e-tickets in the hope that they would be sent out immediately and reduce the risk of further delay. That didn't happen! After reading the reviews I was sceptical about whether I would receive the tickets at all and what should have been an enjoyable trip away created a lot of unnecessary stress. We received our tickets on the morning of the evening event. If I could have scored Viagogo no stars in this review I would have! In addition to this Viagogo charge considerably more than the face value of the tickets. Use another provider. I won't be using Viagogo ever again. Lesson learned!

A show was listed as a concert by The Who, (which it was not) along with a picture of the band. There was absolutely no mention that this show is actually local musicians doing covers of The Who's music. I have screenshots to prove this.

The show in question Is now about two weeks away, and the Viagogo has admitted this misrepresentation was their fault do to a. "mapping issue", they have stonewalled me on a refund. Soon I'll have no choice but to put the tickets up for resale and get whatever compensation I can in return. Avoid this site if you can. They are not accountable for their mistakes!

Please never use this company, you will pay on average 3 times the face value for your tickets and extortionate booking fees.
Customer services are of no use when dealing with them and only ever give you bog standard reply and options to sell tickets you don't even have!
It cause so much agree and upset to people, please see Victims of Viagogo Facebook page. They will also give you invaluable advice in your case against Viagogo which sadly you will most likely have

Purchased 4 Garth Brooks tickets at $275.00 which was emailed to me and took to concert to find out they were fake tickets. Real tickets were only $80.00. We went to 2 different lines and pretty much got the run around then sent to Customer Service to find out that we were duped. How disappointing after driving 4 hrs., reservations for a motel, etc. Along with our fake tickets I brought my printed receipt for proof and I think? That is why they printed us real tickets and left us in, or I had an angel with me. What a rip off! Currently they are being sued. First time buying tickets on line. I will do my research next time.