Viagogo
Questions & Answers

Is it worth the risk buying from viagog?

Asked by george d. on 7/3/2016

23 Answers
Rosemary s.7/4/2016

My tickets were real but I was scared the person whose name was on the ticket would turn up with id. A R600 ticket the price on the ticket which we were not told ended up being twice that. Would I use them again? NO
Joan D.7/4/2016

No!
Donata L.7/4/2016

Definitely Avoid! We didn't get the tickets after planning a pricy 3days trip to London from Italy which we wouldn't have planned if it wasn't for the concert. They only told us the day before the event about it and didn't make any effort to replace the tickets even though they were still selling them on their website... simply because they weren't matching the same price and they would lose some money.
Carol Y.7/5/2016

No I shouldn't have bought the tickets on this site! Total scam! DO NOT BUY FROM Vertigo.com
Hien L.7/4/2016

Don't do it! When a problem occurs there is no number to call. Prices are inflated and when they deliver the tickets they will probably be in a totally different section!
Michael D.7/4/2016

Go direct to the ticket seller if you can (make sure you check what full priced tickets should be), if you can't get any ticks but still really want to go take the chance.

If you're not comfortable with potentially losing you money give Viagogo a miss.
Andrew S.7/4/2016

Definitely not. You will pay inflated prices for your tickets. They are a 'marketplace' that add a premium for tickets depending on demand.
ARYLYN S.7/4/2016

Stay well clear.
Karim S.7/4/2016

I never got my £300 tickets for coldplay nor a refund despite having sent them numerous emails (their customer service is appalling and their english sometimes approximate). Once they get money out of you, very binary as whether you'd get the tickets or not. So worth taking the risk? Would say depends on the price you pay for but I'll NEVER EVER use them again
Maggie J.7/4/2016

No I would never use them again. I am still waiting for a refund of over £100 for tickets they didn't send. We missed the concert because of this. That was last March!

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