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Simon G.

  • 2 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Entertainment

Member since March 2019

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2 Reviews by Simon


They automatically included an extremely overpriced insurance policy with your ticket and make it easy to miss during your purchase. It added 15% to the price of the ticket. They won't refund the insurance policy voucher even if it is long before your trip. It is a dishonest and unethical business practice purposefully designed to rip you off.

If you look at the fineprint other insurance policies you might hold take precedence. I purchased the ticket with a Visa card that includes $500,000 of insurance automatically versus the paltry $12,000 from the included policy. If you have any type of travel health insurance you also don't have a need for their overpriced policy.

There are other better companies to book a bus ticket with.


Don't buy tickets from Viagogo. They are a scam website and they will take your money and not deliver on the tickets. Their customer service is outsourced to India and they will delay and deflect requests for a refund. Viagogo has several legal actions being taken against them. Stay away.

Simon Has Earned 3 Votes

Simon G.'s review of Viagogo.com earned 3 Very Helpful votes

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