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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
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Took my 4 year old who thoroughly enjoyed. Performance was an hour long. He had no problem sitting for that length of time and remaining engages.
Jesus was amazing. He went above and beyond. I just wish I would have got tickets easier in first place but great Jesus customer service rep was amazing
It was a great show parallel lives always brings the energy in the great songs pageant was great. Also, we had a wonderful evening.
The site is easy to navigate and find what events you are interested in. The ticket freeze option is great. I have used TickPick several times and never had any issues.
From finding the tickets, purchasing and paying, to receiving them and transferring to my apple wallet, everything went very smoothly and effortlessly. The map layout of the event was spot on as well.
Great seats, the MECCA was rocking and to spend time with family and friends its always a plus.
Tickets could had been less but it's NY and the memories are priceless.
This was the best tour EVER! The only thing that could've made it even more great is if one or more of the players popped up for a surprise visit. I loved every second of the tour and learned some new things about the stadium and my favorite team. I would probably do this tour again.
Had a very pleasant evening watching the Chicago Bulls play the Orlando Magic at the Kia enter. Was very happy with my seat location and getting to and into the Kia Center was pretty easy.
Got great seats on center ice, 6 rows up! The best seats we've ever had for a hockey game! Easy and reliable ticket access. Thank you for the memorable experience!
Buying my tickets and using them were easy! I'm a little older and technology is not intuitive yet I was able to navigate the website from beginning to entering the doors the of the venue with zero problems.
I got a club section seat for under $100 and had the most incredible experience. Not only did I get my ticket transfer so quickly, SEVENTEEN was amazing and it was a night I will never forget. Thank you TICKPICK!
TickPick was great. It was exactly like using Ticketmaster without the extra fees. I normally drive to the box office to buy tickets from Ticketmaster, but now with TickPick I don't have to make the extra drive.
Great experience from start to finish. The prices were fair, checkout was simple, and the tickets arrived right away with no issues at the venue. I appreciate that TickPick doesn't charge extra hidden fees. I'll definitely use them again for future events.
One of the best concerts I've ever attended! The venue was stunning, the music was everything I wanted and more, and TickPick was the place to buy these tickets!
Tickpick made it easy to aquire tickets via my phone. Site was very intuitive with desire path quick to purchasing. Upon arrival, we had out tickets in our virtual wallet and walked right in. Easy Peasy Lemon Squeezy.
I was nervous, tbh, about the process. This was my first time using TickPick. I purchased tix well in advance so to have to wait until, at the latest, the day before the game was nerve wracking. When I did receive my tickets, it was a week or two before, and they came as a pdf. I thought they'd come as a transfer from Ticketmaster. I reached out to customer support and the reassured me that all was well and gave me a number to call in case there was any issue. All was well! Will definitely use again!
It was such a beautiful experience and this just made me want to continue to purchase tickets for another game for sure. Y'all made it so easy.
I was a little hesitant to purchase tickets after reading some bad reviews, but I'm glad it did! Not only did I save money, but I had a seamless experience.
Overall great experience. Could easily access the events I was looking for, used the ma feature to find the tickets I wanted and some even had a 3D picture of the view! I had no issues accepting and using the tickets when the time came. I will only use TickPick going forward.
Had tickets through a competitor and they never arrived. Had to search last minute and found an amazing deal through TickPick! Tickets came immediately and effortlessly saving the day and making the experience unforgettable!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.