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We're the original no-fee ticket site that guarantees the best prices on tickets to live events.
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
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Great concert awesome venue everything is easy access and the staff are polite and professional very helpful. The arena doesn't have any blind spots and the sound system is great. Definitely going back to Ruoff in the future
It was very easy to order the tickets I wanted and easy to pull them up on the day of the show. I had no problem and I am a 73 year old technically challenged woman
This was my first order with TickPick and I'll be a repeat customer. We loved our seats, everything was as expected. The ordering process was easy and the seats had the best pricing compared to other vendors.
The event was amazing. The ticket prices for this event were half the price on TickPick compared to the other ticket outlets. Entry was easy and I will definitely use TickPick again for my events.
Snagged tickets less than 2 hours before the show. Tickets came instantly (within 2 minutes). Show was amazing, seats were amazing and we had a great night! Price was better than other sites that also claimed no fees. Will definitely use again.
We decided to attend an event a few days prior. Found a discount code for TickPick on top of their already competitive prices. It was a no-brainer. Received tickets within minutes of purchase and had support up until the day of the event. Will be using again!
We saw Megan Moroney at the Greek Theatre and the tickets were so easy to get. All it took was a quick double tap of apple pay with no extra fees. The only reason i give it a 4 out of 5 stars is the fact (I think depending on who your buying from) you have to download another app and sign in through that too to access the tickets. The other app also was complicated but I was confused on why it had to be done and I couldn't just get the QR code scan on the app.
La experiencia es magica y el grupo es realmente maravilloso con muchisimo futuro!
Got my tickets shortly before the concert started with a good price, the tickets were available very quick and the seats were awesome! Planning to make this app my go to place to buy tickets!
Purchased 2 tickets in the platinum level and they were always great view and also we were able to avoid general entrance and had a separate premium entrance with no line. There is though some obstruction from that view of the large screen behind the stage of the sound system. The screens are crystal clear. Great seats, recommend gettinf seat # 14 + to be closer to stage without anyone blocking your view.
Being 70 years old I'm not too savvy navigating retrieving mobile tickets. That said, TickPick customer service,(shout out Toni-Ann)went above and beyond expectations! My wife and I had a flawless, fun night on the town!
It was a great show. Kevin gave everything and more. He has a great performer, and I will definitely be going to see him again.
We had a brief issue with delivery, got a human being who actually knew what she was doing and spoke understandably! She took care of it while I was on the line and made sure the tickets were in my wallet before she got off the phone. Excellent experience.
Easy to purchase tickets. I purchased baseball tickets. I love the convenience how once you purchase your tickets, the tickets transfer to your MLB app.
I had a concern regarding a purchase I made of a suite. With such a significant investment and 17 guests to invite, it was challenging to proceed without tickets in hand. I understand that the seller had until the last day to send the tickets, and he may not receive them until a week or two before. However, it was stressful, and I needed more than the buyer's guarantee that I would get the ticket because getting a refund was not my goal. I wanted this event to happen. With catering options and group commitment being part of a full suite purchase, the seller's delivery date should not be extended to the day before the event, unless there is an absolute 100% guarantee from the seller that they will deliver and be backed by TickPick with more than a refund guarantee, because finding a comparable replacement the day before is unlikely and a refund would be a huge let down to so many people. Please consider implementing this rule as a policy change. Thank you for your time and understanding in this matter. It was great to see the willingness to help, although I know your hands were tied due to your current policies. However, Valencia did her best to reassure me and help me as much as she could. It was greatly appreciated, and in the end, I managed to get the tickets 5 days before the event, which, unfortunately, multiple people canceled. Without the tickets in hand, I could not get a firm commitment from my friends. I was able to sell them online, so it was not a loss. Most of my friends did make it, and everything turned out great. Overall, a great experience, and I thank you for your service. Much better than StubHub in similar cases. Thank you
This was my 1st time purchasing tickets from TickPick and it was awesome! I will definitely use TickPick again in the near future for any event going forward. My 7 yr old and I had a blast at the Benson Boone concert! Seeing the happiness on his face once BB came out, PRICELESS! 🎤🎶
Very negative view of this site and app. Firstly I could not claim my tickets. Every time I clicked a link I was told to download the app, which I had already done. Felt like a dog chasing its tail. Got nowhere. Had to have tickets printed at the box office where I found that I was charged $26 over face value for each ticket. This was supposed to be a fair discount ticket site. Bull$#*!! Will never use again.
I bought our tickets on tick pick for the concert and within 30mts the Ticketmaster download was in my email I'll definitely use them again 10/10 definitely would recommend and we had a great time at the concert
First time user. EPIC NIGHT! Great seats, great prices. I thought I was being punked with the tickets prices. I will definitely be using TickPick for all future sporting events.
This was my very first time buying tickets from anywhere and I think I'll be purchasing them from here from now on. I had an amazing time at the Breezy Bowl! 10/10 recommend and will do it again!
Answer: Hi there, Great question! So as a secondary marketplace where sellers are listing their tickets for sale, the tickets are typically sent electronically via a primary platform such as Ticketmaster, AXS, Account Managers, or SeatGeek (just to provide a few examples). Of course, this is dependent on the venue/event organizer.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Yes, you would want to list your tickets for a delivery date (In-Hand date) which would directly reflect the day the tickets are available for transferring, listed on Ticketmaster.
Answer: Hi there, You are free to list your tickets on as many platforms as you wish. Please keep in mind, if your listing sells on TickPick you are locked into fulfilling the order. If your listing sells on another platform, you will need to remove the listing from TickPick ASAP to avoid it selling there as well. If they sell on TicketMaster and you do not remove your listing, and then the listing sells on TickPick you will be held responsible to provide tickets to fill the order as well. You will need to monitor your listings/sales very closely to ensure you do not end up with what is called a double-sale.
Answer: Thanks for reaching out! The delivery of the tickets depends on the venue and if there are any delivery delays. We guarantee they will arrive in ample time, 24 hours prior to the event being the latest. Once your order is confirmed, you will get an email with the expected delivery date.
Answer: Hi there, Account surrender means the seller has setup an account that houses the tickets, they would then provide you with the login credentials and you would need to login to the account to view and access the tickets using the login credentials from the seller. It is a valid and safe form of delivery and only used when the event organizer has turned transfers off for that particular event. All sales are backed by our Buyer Trust Guarantee so even with Account Surrender orders, your order is safe and protected by our guidelines.
Answer: Yes, all of our orders have a buyer trust guarantee. If you have any issues with the validity of tickets on your order, you can contact our customer support and we will work with your seller to ensure you have valid tickets for entry at no additional cost to you.
Answer: Hi there, I apologize for the delayed response from our team. Sometimes, if your delivery date isn't until 24/48 hours before the event takes place would be because the tickets are being held and not transferable yet by the venue itself. It is very common for the venues to hold a delay on releasing barcodes to prevent fraudulent tickets from hitting the marketplaces. This is an added security measure out of our control. One of the many reasons you can rest assured with our Buyer Trust Guarantee! We have a dedicated fulfillment team monitoring all orders as they get closer to their "In-hand" date and we will offer replacements whenever possible if the seller misses their deadline to deliver. You may get the tickets before 10/29 so continue to keep a close eye on your emails and let us know if you have any questions.
We’re really sorry to hear about the frustration you experienced trying to access your tickets, that definitely isn’t the seamless process we aim for. It sounds like there may have been an issue with the ticket delivery link, and we appreciate you taking the time to share what happened.
As for pricing, TickPick is a secondary marketplace where prices are set by individual sellers, not by us directly. These listings can sometimes be above or below the original face value depending on market demand, but we never mark up prices ourselves.
We truly appreciate your feedback and hope you’ll consider giving us another chance in the future. Our goal is to make buying tickets as straightforward and transparent as possible.