Overview
TickPick generally enjoys a positive reputation among customers, particularly for its competitive pricing, user-friendly app, and transparent, no-hidden-fee policy. Many users appreciate the smooth purchasing process and timely ticket delivery, contributing to overall satisfaction. However, concerns arise regarding customer service, particularly in cases of ticket transfers and cancellations, where some customers experienced frustration due to delays and insufficient support. While many expressed willingness to use the platform again, enhancing communication and support during critical transactions could further improve the customer experience and address recurring issues.
This summary is generated by AI, based on text from customer reviews
Great experience! Very nervous to spend such an amount buying resell tickets but with 5 days before the event, this was my only option. What will make me use TickPick again was that with the tickets starting Friday and a notice that I'd receive them at the latest of Thursday, I received them on Tuesday, allowing me complete peace of mind to make the trek from Toronto to Montreal, knowing my tickets would get me in.
I purchased a four day pass for an event in Nashville. I previously had to pay more than double the price that I paid for thru this site. The extra charges added onto passes on other sites runs the price up quite a bit. Love getting a better price.
I am so pleasantly surprised over the ease and price of the tickets from this app! I seriously thought it was a scam, it was so easy. Too easy! And $200 cheaper than ticker master. Will never use a different app!
Me and my cousins had a great time! Had a good view of the game. I used Stubhub for Fridays game and I am disputing my credit card because their description of the seats that I bought was incorrect and they denied responsibility.
I purchased my tickets the day before the show I was attending. I received an email from Tick Pick saying that my tickets were delivered through a Ticketmaster transfer that I hadn't received. I reached out to TickPick support and they said they would ask the seller to send them again. I then received a private email from the seller saying that they couldn't get the transfer to work and that I could buy the tickets again on Ticketmaster if I wanted them. I sent multiple follow up messages to TickPick support and eventually got my tickets, but by then it was only a few hours until the show started and I had been stressed about it all day. I would not recommend using TickPick at all; there are so many other more reliable ways to get tickets to events.
Searching around for 3 tickets to see Dodgers play at Petco Park came across your site, what attracted me the most was the no surcharge fees and sure enough found the tickets at a reasonable price and you made me and my two kids enjoyed the game with the Dodgers winning big in extra innings… love the site and will continue to purchase again.
I traveled from DC to Metlife Stadium in NJ to watch FC Porto play. It was my youngest son's (the one true footballer in the family) first live soccer match attendance. 8 goals! What a game! Tickpick worked perfectly. A completely seamless experience for an evening that we will remember forever with joy.
I haven't gone to events since maybe 2010 so after all these years I was scared and afraid to go. But I saw this app on social media and decided to download it and see the prices in comparison with ticket master. The experience was great I love it. I had a little problem finding my ticket at first because the employee hasn't seen this app before and because it said "transfer link" so we didn't think that that's where we can find our tickets but other than that everything else was amazing, our seat the event the weather loved it all. I will definitely use this app again and purchase tickets from here since it was cheaper than the others
TickPick is easy to use. It displays the price of the ticket including fees. That's helpful given that fees vary greatly between ticketing platforms. I also like that it gives you a view from your seat when selecting seats.
Although the heat was brutal and some got sick, we were able to have a great time especially because our seats were club level and had AC just steps away from our seats, our own vending and seating area indoors! Will definitely use tick pick again for a great price for great seats! Nationals Park needs to do better to take care of other concert goers that were neglected by staff due to the heat. But Not stray kids fault or Tick Pick. Stray kids were incredible! Will definitely see them again but not in an outdoor park during the summer!
At first, when I saw TickPick ads, I figured it was genuinely a bad copycat of Ticketmaster. But I did really want to stop paying so much money and start using spare funds at the events I pay for. So out of curiosity I downloaded TickPick and I was thrown in for a big surprise! The app was extremely user friendly and easy to navigate. And when choosing seat tickets for a football game, you get a general glimpse of the area you're sitting in, which I found to be profoundly useful and neat. And as the ads suggested, there are no hidden fees. The price next to the ticket is the price you pay aside from state taxation. The Metallica concert was a dream come true. I've been wanting to see them since I was a child, and I'm glad I finally went. I hope they play again next year so I can buy through TickPick and go again!
I was in town visiting family and realized the team was playing home games at the same time as my trip. I found tickets that fit my budget, and they arrived overnight in my Ballpark app. I had no trouble using them at the ticket entrance the next day. We even had empty seats to our left, giving us extra room to spread out.
I had a great experience purchasing tickets through TickPick. The process was fast, easy to navigate, and completely transparent, no hidden fees or surprises. I received my tickets quickly and had no issues using them at the event. Everything went exactly as expected. I would definitely use TickPick again and highly recommend it to others.
Not sure why they have walk up service anymore. We visited Nationals Stadium in DC. First of all, we asked for CF tickets only to be quoted at $60 upper deck behind home plate. She clearly does not know how to do her job. We told her TickPick had outfield tickets for $30. She informed us that she could not match that price. We were literally trying to cut out the middle man to save a buck. This world is upside down! Thanks TickPick!
Great seats, great price! Only negative was the transfer link felt very suspicious. This being my first time I was very hesitant. Did not make me feel any better when there wasn't anything online talking about this kind of link outside of a Reddit.
Ticks were more than we expected! Loved the seats and all the amenities that went with them. Would love to have opportunity to purchase these again. It was our yearly trip to A ballpark for our anniversary. Great experience!
I had a number of questions trying to access my tickets. I worked directly with Tony in Customer Service, Tony was fantastic and very focused on providing a solution. Helped me out throughout the process.
Avril Lavigne put on an incredible show again. 3rd time ive seen her in 2 years. Getting to the facility, parking, bathrooms were all great. Only issue is it took over an hour and a half to get out of the parking lot.
I had an incredible experience using TickPick to attend the Mets vs. Dodgers game on Saturday, May 24. From start to finish, everything was smooth and hassle-free. Purchasing tickets through TickPick was straightforward, and I really appreciated their no-hidden-fees policy—it made comparing options much easier and more transparent than other platforms. The tickets were delivered quickly and worked perfectly at the gate. We got great seats at an excellent price, and the atmosphere at Citi Field was electric. The crowd was buzzing, and it was such a fun game to watch live—especially with two iconic teams like the Mets and Dodgers battling it out. TickPick definitely enhanced the whole experience. I'll be using them again for future games and events. Highly recommend to anyone looking for reliable, no-stress ticket buying!
Heard good things about TickPick. Decided to give it a shot for Goose at MSG. Couldn't be happier with the transaction. Seller transferred tickets within 30 min of purchase. Didnt have to wait till the day before or day of show.
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Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for taking the time to share your experience. We're truly sorry for the stress and inconvenience this caused, especially so close to your event. That’s not the experience we want for our customers.
To clarify, the seller should not have contacted you directly. This violates our privacy policy, and we’re addressing that internally to help prevent it from happening again.
The seller did reach out to us at the time to let us know they were having trouble with the Ticketmaster transfer and were working to resolve it. They also contacted Ticketmaster directly, and we monitored the situation closely throughout. While we're glad the issue was ultimately resolved and the tickets were delivered, we completely understand your frustration with the timing.
We appreciate your feedback and are always working to improve the process for our customers.