Excellent selection, standards, recommendations, peace of mind, customer service. Highly recommended.

I've shop three times in one month with Vestiaire Collective. I think that says a lot for my first time. I already love it. It's as simple as reading the descriptions and looking carefully at the pictures. I'm telling everyone.

So far so good! Some of the seller are fast in shipping. First time using your site. Prices are great for the budget.

I ordered a parka, size XL, but the actual manufacturer sizing tag was missing and therefore the size was improperly listed. Additionally, it was a female jacket and I was shopping for a male jacket. Zippers are often on opposite sides by gender, and this was also the case with my purchase. I might recommend that there are more details required when posting clothing. Photos of actual measurements (with measuring tape used) can provide more accuracy when selecting a size, rather than depending on brand sizing or labels, which often differ dramatically between countries and manufacturers.

I don't fault the seller for the misleading listing, as they may not have known the gender differences among the garments based solely on the side of the zipper.

Otherwise, the service was amazing. The seller was prompt and efficient. The Vestiare company handled the [complaint] very professionally and promptly as well. I was issued a free shipping return label and a hassle free refund. I would use this app again and am actively using it to browse more items.

I stumbled upon the site looking for underground/shelbys boots

I was pleasantly surprised by the reasonable price and the quality of the boots. Boots were shipped from the UK in a timely manner.

My experiences with Vestiaire Collective have been exceptional. The platform's current system works seamlessly, providing satisfaction with every purchase. I appreciate the fair pricing and negotiation process, the wide variety of premium products available, and the great deals offered. What stands out most is Vestiaire Collective's role as a reliable intermediary between buyers and sellers, ensuring authenticity and trust. With over 10 successful purchases, my confidence in the platform has only grown, and every transaction so far has been a positive one.

I've purchased a few designer pieces at wonderful prices and in excellent condition. I love that there is an authentication process.

4th or 5th time shopping via Vestiaire and it has always been a smooth process. I only shop for stone island and can authenticate it myself, but it is nice knowing there's an extra layer of authentication. Shipping isn't always super fast but with international shipping I don't expect any different. One time the authenticators contacted me saying the shirt I bought was measured like half a cm off and said I could cancel the order. I obviously kept the order but I wanted to highlight that the Vestiaire team works hard to make their customers happy.

Wonderful selling fees and all! I really enjoyed selling and buying from your website!

I am extremely disappointed with Vestiaire Collective. I purchased a Bottega Veneta Boston Doctors White Ebano Nappa Leather Tote, thinking I was getting a genuine designer piece. To my shock, the bag turned out to be fake.

What's even worse is that the company seems to knowingly allow counterfeit items to be sold on their platform. This is unacceptable for a business that markets itself as a luxury resale site. Their authentication process is either nonexistent or completely unreliable.

I feel cheated and misled. If you value your money and integrity, avoid Vestiaire Collective at all costs!

Great follow-up. Speedy payment and easy shipping process.

Extremely satisfied with all of my purchases from Verstiaire Collective! All of the handbags have been exactly as described and all the sellers fast and courteous.

Do not trust or purchase from Vestiaire. I paid for the authentication service, and within literally one minute of wearing the bag, the shoulder strap came apart. It was a latent issue that any reasonable inspection service should have caught. And yet, they are attempting to refuse the return because it's outside of the 72-hour window, even though it was a holiday present so we didn't catch it until after that time had expired. Shop elsewhere.

Amazing experience. Very easy and great communication and service.

I ordered this product on December 19th 2024, I was led to believe I would receive my package on 12/31/2024. I paid a total of $48.33 for services and shipping and 20 days later I still do not have my package. I have reached out to the company numerous times and I am consistently told my package is on its way. I reached out to UPS and was told today that they still do not have the package. At this point I no longer want the package, as it was a christmas gift to my daughter. This is terrible service and I will never buy from this website again and will inform all of my 50,000 followers to not buy from this website as well.

I love the browsing experience, and once i made my purchase i really appreciate the follow up from VC. And i was very happy with the authentic lanvin curbs i received quickly after ordering. VC really impressed me!

I've been waiting 20 days for an item from Germany to Portugal. The company offers no solution. They keep you on hold for long periods of time while in the end providing no solution. By elsewhere!

Pretty seamless experience, though I will say that it felt non human. By that I mean that the offer came in, I counter offered, buyer accepted, we made the deal. I promptly packaged the gorgeous purple suede Robert Clergerie mules with a nice thank you note inside. With other selling sites, there is communication between seller and buyer, and sometimes an acknowledgement of my nice, caring packing and my thank you note. Here there was zero communication from the buyer. These shoes were an amazing deal on $500 sandals for $58.oo, so even that alone should have warranted some sort of note from buyer. Perhaps I missed it in the Vestiare thread, but I don't think so.
Anyhow, first time selling here. I sell a lot on other sites--

Very honest and professional, love. Authentic and quick delivery.