VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I really love this website their products are awesome
I wasn't expecting the little extra goodies my item came with and I loved it
I've been a VF customer/client when they had a social media website and I love their products. Always high quality and professional.
Good quality products and fast shipping. Items we're delivered 2 days after purchase and product came in perfect condition. No issues in whole experience.
Great! I liked the little extras that come with the pants, stickers, and other paraphernalia. The pants are good quality and fit well!
I was able to receive every product included in my order in the best condition possible
Very nice lay out of everything Very easy to find your way through everything.
Shipping was quick and excellent service. Instructions were easy and simple.
Easy to navigate with clear instructions. Very quick with information
I understand that you need feed back. However, everything with my order from ordering to shipping, then receiving was good. Thank you.
Great customer service. Very happy with the products!
It was easy enough to shop through them. Found their items through a random google search when I was looking for a new hoodie. It is good quality, and I enjoyed it.
Best experience of my life. 10/10 would recommend! Fast shipping, WOW!
VampireFreaks is a great experience with tons of items fitting a range of looks and styles. I absolutely look forward to shopping again.
It was good but like i said the bondage pants were poorly made
Love everything. No problems. Received items fast. Love all the extra goodies.
Everything was super easy and amazing products. The shipping was super fast.
All is perfect, as always. Thank you very much! Perfect products and I like them.
Cute store, fast shipping, cute packaging and they gave a free tote bag and stickers :) luv that they curate their collection to be nice stuff and a specific style!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!