business logo of VampireFreaks

VampireFreaksReviews 10,581

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
922
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
California
2 reviews
0 helpful votes
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I really love this website their products are awesome

Date of experience: November 25, 2021
California
1 review
0 helpful votes
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I wasn't expecting the little extra goodies my item came with and I loved it

Date of experience: November 24, 2021
Minnesota
1 review
0 helpful votes
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I've been a VF customer/client when they had a social media website and I love their products. Always high quality and professional.

Date of experience: November 24, 2021
Texas
1 review
0 helpful votes
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Great!
November 23, 2021

Great! I loved all the products i received, very good quality

Date of experience: November 23, 2021
Illinois
1 review
0 helpful votes
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Good quality products and fast shipping
November 22, 2021

Good quality products and fast shipping. Items we're delivered 2 days after purchase and product came in perfect condition. No issues in whole experience.

Date of experience: November 22, 2021
Canada
1 review
0 helpful votes
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Great!
November 22, 2021

Great! I liked the little extras that come with the pants, stickers, and other paraphernalia. The pants are good quality and fit well!

Date of experience: November 22, 2021
Pennsylvania
1 review
0 helpful votes
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I was able to receive every product included in my order in the best condition possible

Date of experience: November 22, 2021
Minnesota
1 review
0 helpful votes
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Very nice lay out of everything Very easy to find your way through everything.

Date of experience: November 22, 2021
Illinois
1 review
0 helpful votes
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Shipping was quick and excellent service
November 21, 2021

Shipping was quick and excellent service. Instructions were easy and simple.

Date of experience: November 21, 2021
Tennessee
1 review
0 helpful votes
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Easy to navigate with clear instructions
November 20, 2021

Easy to navigate with clear instructions. Very quick with information

Date of experience: November 20, 2021
Nevada
1 review
0 helpful votes
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I understand that you need feed back
November 19, 2021

I understand that you need feed back. However, everything with my order from ordering to shipping, then receiving was good. Thank you.

Date of experience: November 19, 2021
Massachusetts
2 reviews
0 helpful votes
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Great customer service
November 19, 2021

Great customer service. Very happy with the products!

Date of experience: November 19, 2021
Texas
1 review
0 helpful votes
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It was easy enough to shop through them
November 19, 2021

It was easy enough to shop through them. Found their items through a random google search when I was looking for a new hoodie. It is good quality, and I enjoyed it.

Date of experience: November 19, 2021
Arizona
1 review
0 helpful votes
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Best experience of my life
November 18, 2021

Best experience of my life. 10/10 would recommend! Fast shipping, WOW!

Date of experience: November 18, 2021
Delaware
1 review
0 helpful votes
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VampireFreaks is a great experience with tons of items fitting a range of looks and styles. I absolutely look forward to shopping again.

Date of experience: November 18, 2021
Oregon
1 review
0 helpful votes
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It was good but like i said the bondage pants were poorly made

Date of experience: November 18, 2021
California
1 review
0 helpful votes
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Love everything
November 17, 2021

Love everything. No problems. Received items fast. Love all the extra goodies.

Date of experience: November 17, 2021
Tennessee
1 review
0 helpful votes
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Everything was super easy and amazing products
November 16, 2021
Updated review

Everything was super easy and amazing products. The shipping was super fast.

Date of experience: November 16, 2021

It was all so quick and easy
July 17, 2021
Previous review

It was all so quick and easy.

Date of experience: July 17, 2021
Germany
2 reviews
0 helpful votes
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All is perfect, as always
November 16, 2021
Updated review

All is perfect, as always. Thank you very much! Perfect products and I like them.

Date of experience: November 16, 2021

All is perfect!
September 28, 2021
Previous review

All is perfect!

Date of experience: September 28, 2021
California
1 review
0 helpful votes
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Cute store, fast shipping, cute packaging and they gave a free tote bag and stickers :) luv that they curate their collection to be nice stuff and a specific style!

Date of experience: November 15, 2021