VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
VampireFreaks is a great experience with tons of items fitting a range of looks and styles. I absolutely look forward to shopping again.
It was good but like i said the bondage pants were poorly made
Love everything. No problems. Received items fast. Love all the extra goodies.
Everything was super easy and amazing products. The shipping was super fast.
All is perfect, as always. Thank you very much! Perfect products and I like them.
Cute store, fast shipping, cute packaging and they gave a free tote bag and stickers :) luv that they curate their collection to be nice stuff and a specific style!
First time using this site and for sure will be purchasing again
Delivery is always fast. Lots of items to chose from.
Satisfied! Everything was to my liking. Was well packaged.
Spooky goth yes like much yes very nice very good good good like the things good stuffs yep
Excellent and I love having discounts with every purchase I make
Love vampirefreaks! Amazing products and fast shipping very great quality products
I absolutely love everything about this company from quality to customer experience. It's a great company!
Site is easy and not hard to understand. Will be coming back again.
Decent shipping time, very happy with item. Thank you
Simple and easy to make my order. Found the item I wanted and was able to make my purchase.
I am happy with the shopping experience but the fit on the pants wasn't great for me. I'm usually a 3x so i was hoping they would fit.
Good experience. Packed extremely well. Liked having an email asking if I had received it or not.
Shopping with vampire freaks was easy and fast. When I had questions about my order they answered me quickly and even let me know which day was actually being sent out. Great customer service and great products
Lots of great stuff; hard to pick from so many. It all works and looks good.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!