business logo of VampireFreaks

VampireFreaksReviews 10,588

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
922
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Delaware
1 review
0 helpful votes
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VampireFreaks is a great experience with tons of items fitting a range of looks and styles. I absolutely look forward to shopping again.

Date of experience: November 18, 2021
Oregon
1 review
0 helpful votes
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It was good but like i said the bondage pants were poorly made

Date of experience: November 18, 2021
California
1 review
0 helpful votes
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Love everything
November 17, 2021

Love everything. No problems. Received items fast. Love all the extra goodies.

Date of experience: November 17, 2021
Tennessee
1 review
0 helpful votes
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Everything was super easy and amazing products
November 16, 2021
Updated review

Everything was super easy and amazing products. The shipping was super fast.

Date of experience: November 16, 2021

It was all so quick and easy
July 17, 2021
Previous review

It was all so quick and easy.

Date of experience: July 17, 2021
Germany
2 reviews
0 helpful votes
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All is perfect, as always
November 16, 2021
Updated review

All is perfect, as always. Thank you very much! Perfect products and I like them.

Date of experience: November 16, 2021

All is perfect!
September 28, 2021
Previous review

All is perfect!

Date of experience: September 28, 2021
California
1 review
0 helpful votes
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Cute store, fast shipping, cute packaging and they gave a free tote bag and stickers :) luv that they curate their collection to be nice stuff and a specific style!

Date of experience: November 15, 2021
California
1 review
0 helpful votes
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First time using this site and for sure will be purchasing again

Date of experience: November 15, 2021
Louisiana
1 review
0 helpful votes
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Delivery is always fast
November 14, 2021

Delivery is always fast. Lots of items to chose from.

Date of experience: November 14, 2021
Texas
1 review
0 helpful votes
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Satisfied!
November 14, 2021

Satisfied! Everything was to my liking. Was well packaged.

Date of experience: November 14, 2021
Georgia
1 review
0 helpful votes
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Spooky goth yes like much yes very nice very good good good like the things good stuffs yep

Date of experience: November 14, 2021
Alabama
1 review
0 helpful votes
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Excellent and I love having discounts with every purchase I make

Date of experience: November 14, 2021
Pennsylvania
1 review
0 helpful votes
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Love vampirefreaks!
November 13, 2021

Love vampirefreaks! Amazing products and fast shipping very great quality products

Date of experience: November 13, 2021
Florida
1 review
0 helpful votes
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I absolutely love everything about this company from quality to customer experience. It's a great company!

Date of experience: November 13, 2021
Texas
1 review
0 helpful votes
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Site is easy and not hard to understand
November 13, 2021

Site is easy and not hard to understand. Will be coming back again.

Date of experience: November 13, 2021
Massachusetts
2 reviews
0 helpful votes
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Decent shipping time, very happy with item
November 12, 2021

Decent shipping time, very happy with item. Thank you

Date of experience: November 12, 2021
Minnesota
1 review
0 helpful votes
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Simple and easy to make my order
November 11, 2021

Simple and easy to make my order. Found the item I wanted and was able to make my purchase.

Date of experience: November 11, 2021
Maryland
2 reviews
0 helpful votes
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I am happy with the shopping experience but the fit on the pants wasn't great for me. I'm usually a 3x so i was hoping they would fit.

Date of experience: November 11, 2021
North Carolina
1 review
0 helpful votes
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Good experience
November 9, 2021

Good experience. Packed extremely well. Liked having an email asking if I had received it or not.

Date of experience: November 9, 2021
Arkansas
1 review
0 helpful votes
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Shopping with vampire freaks was easy and fast
November 9, 2021

Shopping with vampire freaks was easy and fast. When I had questions about my order they answered me quickly and even let me know which day was actually being sent out. Great customer service and great products

Date of experience: November 9, 2021
California
1 review
0 helpful votes
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Lots of great stuff; hard to pick from so many
November 8, 2021

Lots of great stuff; hard to pick from so many. It all works and looks good.

Date of experience: November 8, 2021