VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Everything was exceptional, except my hat got flattened by whoever delivered it. Should send the hats in a box with package protection. But other than just having to reshape the bill, great quality, and just as advertised!
Vampire Freaks always has the best gothic garb! I received my Tripp NYC Strength skirt. It's more like a long kilt. It's Totally Awesome! Heavy duty. Very well crafted. Perfect amount of chains and hardware. Exactly what I want for my Halloween character. Very, very nice! Thanks again Freaks!
Quick to respond, helped me with my package when I didn't received the shipping number. Lots of free goodies for my first small order! Love the packaging, the products quality and all. Great experience!
Everything arrived very quickly, and was exactly as described. No problems with the entire process from start to finish. Wonderful products. Great quality. Great experience. Thank you. I'll be back for more!
Everything was perfect except for shipping which was not the fault of the vendor so I'd still say 10/10! The shirts are made from a thinner material which does make them more breathable but I imagine in the fall when I'll want to wear them the most it'll be somewhat chilly. No issues with the product and you get what you see, just keep in mind the tags on the shirts will say to turn inside out before washing them if you don't want to damage them. I will be purchasing more products from this store in the future (using standard shipping)
Great! I've been on the Gothic scene for more than a decade, and I feel like it's getting harder and harder to find interesting masculine gothic clothes (no shade to other brands), but VF has a large selection of awesome and unique designs that I feel everyone can wear. I will definitely be shopping here again, thank you.
The pants were delivered on time and didn't disappoint me. They're well made and were a big fashion hit with my friends and family. Thanks so much for the superior product. I'm looking forward to becoming a regular customer.
Overall great experience, company was pretty good at letting you know status on f order. My only
Problem was with sizing, The Alice in Wonderland shirt was more like a medium and I had ordered an extra large.
Always a good experience shopping here. They have your darkest desires and more here. They have frequent sales for drop dead prices. Shipping is scary fast! Everyday is Halloween, so you should definitely dress like it and shop at VampireFreaks!
Found store through Google search looking for unique school supplies. One of the top images was the color pens in the shape of shots. This lead me to look through the site and found more items that I like and express my personality.
The item was perfect and just as depicted. It arrived in a decent amount of time. The site is easy to navigate and the ordering process simple. User friendly with a unique and appealing line of products.
Site was easy to navigate and clothes/items came neatly packed, and exactly as described. The clothing items I purchased were of great quality. The hoodie is super soft and warm. I definitely will be making future purchases.
Everything i ended up buying was incredibly cute and stylish instantly fell in love with it all, only downside is i ordered the wrong size of coat but when it comes back in stock ill be sure to grab it
I have been a customer of VampireFreaks for sometime. I haven't received anything that has not met my expectations. I'm a grandmother who loves your shop. It's great fun purchasing for my family as well.
Experience was Great! Takes a bit to pack and ship, but that's what to expect from a small business! The only pain in the experience was waiting for my package to arrive! Ordered one of the hoodies, it came out amazing, fits great! Super soft, and the perfect thickness to wear anytime of year! Absolutely love it, will definitely be ordering again!
Products look great! My order arrived a day after expected, and Vampire Freaks notified me that they saw there was a delay and would keep an eye out on my order on my behalf. Great service and clear communication.
Love this shop! Fast delivery, excellent customer service. They need to stop sending me emails with cute things I didn't know I needed (JK)! My most recent purchase was a pair of bloomers and I LOVE them!
I've made two orders so far, my orders were shipped quickly and all items were as advertised. I was advised of when things were shipped and on their way. My clothing is amazing - well constructed and fit great. I very much appreciate Vampire Freaks so far.
I bought the Wednesday Funeral Procession umbrella, and it was promptly shipped and delivered to me without issue. Although I have yet to use it (haven't gotten any rain yet), it looks beautiful, feels great in my hand, and will be a sweet complement to my style!
I recently ordered a purse online and I have to say, I'm really pleased with it! The material feels durable but still soft, and I love how lightweight it is. It appears exactly how it's pictured online. Shipping was faster than I expected, which was a nice surprise. Overall, I would definitely recommend VampireFreaks to anyone!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!