business logo of VampireFreaks

VampireFreaks

vampirefreaks.com
grunge & punk, casual men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
USA
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: grunge & punk, casual
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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Reviews Summary

VampireFreaks has a rating of 4.9 stars from 9,502 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VampireFreaks most frequently mention customer service, good quality and fast delivery. VampireFreaks ranks 1st among Goth sites.

service
821
value
284
shipping
285
returns
21
quality
4,793
This company does not typically respond to reviews

Instant Feedback

11,190 reviews
Florida
1 review
0 helpful votes
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April 30, 2025

I ordered two products that came in excellent condition. My only complaint was the very askew expected shipping times. It definitely did not arrive in a timely manner but the product was so niche I almost didn't care.

Date of experience: April 21, 2025
Texas
1 review
0 helpful votes
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April 23, 2025

Ease of finding the coolest stuff ever makes my day. I love this site for my old metal girl self and my two adult sons love it too. Hint, that's why I just ordered them each a new wallet from Vampire Freaks!

Date of experience: April 13, 2025
Australia
1 review
0 helpful votes
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April 19, 2025

Very efficient shipping, came faster than expected! The extra gifts included definitely made the purchase feel more personal. Such a homely touch! In addition, the constant updates on shipping and delivery were extremely helpful. I highly recommend this company

Date of experience: April 9, 2025
Oregon
1 review
0 helpful votes
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April 21, 2025

Excellent experience! My order was delivered right on time with smooth and hassle-free delivery. The prices were great, and I even received a follow-up email confirming the delivery, which was a nice touch. Everything went perfectly. I'll definitely shop here again and highly recommend this supplier to others!

Date of experience: April 11, 2025
California
1 review
0 helpful votes
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April 15, 2025

Overall the experience has been pretty good! The ordering process was simple. The fact my shipping status didn't update for a few days and the company sent me an email saying they're keeping an eye out for it, all without me reaching out to them to ask, is going to be the reason why I will order from here again. The care they put into the business definitely shows!

Date of experience: April 5, 2025
Maryland
1 review
0 helpful votes
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April 30, 2025

I love this coat. However. It fits juuuuussst right. It would be great if your website puts the correct US sizing. Luckily I have a goth niece who loved the jacket so I was able to give her the first one that didn't fit me.

Date of experience: April 20, 2025
Washington
1 review
0 helpful votes
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April 21, 2025

Everything with my order went smooth and easy. The only issue was being responsible and trying not to spend to much money lol! My wife loves her bag and we are already picking items for our next order!

Date of experience: April 11, 2025
New York
1 review
0 helpful votes
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I have nothing to say but great things about this online store. Any questions I have, are answered quickly. Customer service is top notch. They keep me in the loop of my purchase status constantly, products are amazing and great quality and shipping is quick.

Date of experience: April 2, 2025
Michigan
1 review
0 helpful votes
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April 17, 2025

Didn't have to wait long for my order and the pins I ordered were all good quality. No problems with shipping and overall a good experience for my first time shopping with you. Will definitely be ordering more in the near future.

Date of experience: April 7, 2025
Washington
1 review
0 helpful votes
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April 29, 2025

There was so many awesome shirts to choose from. When I got my shirt in the mail I was shocked at how cool the packaging was. It was also nice that they threw in some stickers and some small pin buttons too. I will definitely be shopping here more in the future.

Date of experience: April 11, 2025
North Carolina
1 review
0 helpful votes
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April 30, 2025

Quick shipping, items as described. The plush is good quality and my daughter loved it. The mystery bag was better than expected, it was all themed together and not just a bag of items that didn't sell.

Date of experience: April 20, 2025
Virginia
1 review
0 helpful votes
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April 21, 2025

I'd prefer not *have* to type 50 characters to be able to submit a review but overall I have absolutely no complaints. I placed my order with intentions to wear what I bought that weekend and despite my anxieties about it not arriving in time I had received it with plenty. I have also wanted those harness pants for quite a while and they were perfect so my expectations were more than met!

Date of experience: March 29, 2025
North Carolina
1 review
0 helpful votes
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I love that Vampire Freaks offers their graphic tees in a round neck ladies tshirt cut. Please don't ever stop doing that. I *hate* standard collared tshirts, they make me feel like I'm choking, and not in a good way.
Top tier designs, quality products, excellent customer service any time I've needed to use it, fast shipping - No complaints.

Date of experience: April 3, 2025
North Carolina
1 review
0 helpful votes
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April 18, 2025

My experience with you guys is always outstanding. The clothes fit great and the material is not thick and the graphics are always amazing. I love it when you put just the right amount of red on the design. Just enough to make it pop. I especially love your werewolf designs. I'm a big werewolf lover.

Date of experience: April 8, 2025
Iowa
1 review
0 helpful votes
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It
April 10, 2025

It. IS. Awesome! So many new items to choose from and in several different categories - tees, bags, pins, stickers - and I love it all. So easy to shop online and I received the order pretty quickly and packed nicely. Plus a freebie syringe pen - LOVED it. Thank you so much!

Date of experience: March 31, 2025
Pennsylvania
1 review
0 helpful votes
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The website makes it very easy to shop
April 13, 2025

The website makes it very easy to shop. I didn't have any major issues with the order being delivered or receiving any emails on the item itself. It shipped out in the amount of time they stated it would take and despite the mail service having delays, the item still arrived on time.

Date of experience: April 3, 2025
Minnesota
1 review
0 helpful votes
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I loved my entire experience shopping on VampireFreaks site! It is user friendly, has a large selection of products, fair pricing, quick shipping and the products I received were excellent quality. I don't have a single complaint!

Date of experience: March 24, 2025
Texas
1 review
0 helpful votes
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Email is very fast!
April 5, 2025

Email is very fast! I used to use their website where it was similar to a MYSPACE! I enjoyed products there, now just more gear to choose from! I got great customer service, shipping was fast! Products were everything as described! Really would shop again considering I do receive response's from actual people!

Date of experience: March 26, 2025
Missouri
1 review
0 helpful votes
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I bought the gift cards as a birthday gift for my niece. However, I accidentally sent it to myself. It was an easy purchase and prompt to my email. But now, I'm just waiting for her to make up her mind on what she wants lol

Date of experience: April 1, 2025
Michigan
1 review
0 helpful votes
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They're really nice boots but one of the chains was broken when I got it but other than that they fit really well! Will b purchasing from you guys again! Longtime supporter since the social media site back in the MySpace days! I had vampirefreaks before anything else!

Date of experience: March 21, 2025