VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Delivery was a couple days from initial order! Super quick!
Got my package a whole day earlier than originally expected. My TRIPPs are of good quality, way better than some other brand I bought from two times.
Love this store to death! Will continue my association with Vampire Freaks forever.
Quick shipping, great communication, no issues at all, quality items
Great experience cute items! Great customer service
Great site. Quality products! Fast shipping. Everything we ordered came just as advertised.
The product I liked was on sale so I bought it quickly and easily
Cool Awesome experience lots to choose very awesome
Nice and easy transaction... just the wat I like it!
Mad As A Hatter Tee... Fast, and Absolutely Perfect, light material and an almost Skellington Hatter. Thanx for incl. Coupla' stickers for me to keep and enjoy. You guys will hear from me again!
Great products quick and well packaged delivery. I will order from vampirefreaks again.
Shopping, checkout and payment was easy. It would have been nice to know what the dimensions of the Unibones plushie were before ordering so that one can get an idea of how big or small this thing is.
Beware of Customs Fees!
I'm an American living in Germany, so had this item shipped to me and the German Zoll AKA Customs imposed a 10 Euro Fee for this thing otherwise the place where the package was being held at would not allow me to retrieve my shipment. So the cost of shipping and the Customs Fee cost more than the product! That's crap
Great deals! Thank you for the service.
One item was missing from my package but Vampire Freaks were quick to respond and are sending it to me. Thank you so much!
So far my orders have come quickly with no problems. I really love the products and I get compliments on the items I wear from here all the time!
I love the variety of goth clothes that VampireFreaks offers. Everything I ordered shipped very quickly and I love that so many other customers left reviews so I could make an informed decision on what I wanted. Overall I know I'll be shopping here again!
I really love this website their products are awesome
I wasn't expecting the little extra goodies my item came with and I loved it
I've been a VF customer/client when they had a social media website and I love their products. Always high quality and professional.
Good quality products and fast shipping. Items we're delivered 2 days after purchase and product came in perfect condition. No issues in whole experience.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!