business logo of VampireFreaks

VampireFreaksReviews 10,575

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
922
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Pennsylvania
1 review
0 helpful votes
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Delivery was a couple days from initial order!
December 1, 2021

Delivery was a couple days from initial order! Super quick!

Date of experience: December 1, 2021
Louisiana
1 review
0 helpful votes
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Got my package a whole day earlier than originally...
November 30, 2021
Updated review

Got my package a whole day earlier than originally expected. My TRIPPs are of good quality, way better than some other brand I bought from two times.

Date of experience: November 30, 2021

Good so far...
November 17, 2021
Previous review

Good so far... first time ordering.

Date of experience: November 17, 2021
Illinois
1 review
0 helpful votes
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Love this store to death!
November 29, 2021
Updated review

Love this store to death! Will continue my association with Vampire Freaks forever.

Date of experience: November 29, 2021

Love this store to death!
November 23, 2021
Previous review

Love this store to death!

Date of experience: November 23, 2021
California
1 review
0 helpful votes
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Quick shipping, great communication, no issues at all, quality items

Date of experience: November 29, 2021
California
1 review
0 helpful votes
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Great experience cute items!
November 28, 2021

Great experience cute items! Great customer service

Date of experience: November 28, 2021
New York
1 review
0 helpful votes
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Great site
November 28, 2021

Great site. Quality products! Fast shipping. Everything we ordered came just as advertised.

Date of experience: November 28, 2021
Massachusetts
1 review
0 helpful votes
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The product I liked was on sale so I bought it quickly and easily

Date of experience: November 28, 2021
Colorado
1 review
0 helpful votes
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Cool Awesome experience lots to choose very awesome
November 27, 2021

Cool Awesome experience lots to choose very awesome

Date of experience: November 27, 2021
Georgia
2 reviews
2 helpful votes
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Nice and easy transaction...
November 27, 2021

Nice and easy transaction... just the wat I like it!

Date of experience: November 27, 2021
Washington
1 review
0 helpful votes
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The Dark Side
November 27, 2021

Mad As A Hatter Tee... Fast, and Absolutely Perfect, light material and an almost Skellington Hatter. Thanx for incl. Coupla' stickers for me to keep and enjoy. You guys will hear from me again!

Date of experience: November 27, 2021
Pennsylvania
1 review
0 helpful votes
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Great products quick and well packaged delivery
November 27, 2021

Great products quick and well packaged delivery. I will order from vampirefreaks again.

Date of experience: November 27, 2021
Germany
1 review
0 helpful votes
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Shopping, checkout and payment was easy
November 27, 2021

Shopping, checkout and payment was easy. It would have been nice to know what the dimensions of the Unibones plushie were before ordering so that one can get an idea of how big or small this thing is.

Beware of Customs Fees!

I'm an American living in Germany, so had this item shipped to me and the German Zoll AKA Customs imposed a 10 Euro Fee for this thing otherwise the place where the package was being held at would not allow me to retrieve my shipment. So the cost of shipping and the Customs Fee cost more than the product! That's crap

Date of experience: November 27, 2021
California
2 reviews
0 helpful votes
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Great deals!
November 27, 2021
Updated review

Great deals! Thank you for the service.

One item was missing from my package but Vampire Freaks were quick to respond and are sending it to me. Thank you so much!

Date of experience: November 27, 2021

Thank you for the 20% discount!
October 12, 2021
Previous review

Thank you for the 20% discount!

Date of experience: October 12, 2021
Illinois
1 review
0 helpful votes
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So far my orders have come quickly with no problems. I really love the products and I get compliments on the items I wear from here all the time!

Date of experience: November 26, 2021
Vermont
1 review
0 helpful votes
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I love the variety of goth clothes that VampireFreaks offers. Everything I ordered shipped very quickly and I love that so many other customers left reviews so I could make an informed decision on what I wanted. Overall I know I'll be shopping here again!

Date of experience: November 26, 2021
California
2 reviews
0 helpful votes
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I really love this website their products are awesome

Date of experience: November 25, 2021
California
1 review
0 helpful votes
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I wasn't expecting the little extra goodies my item came with and I loved it

Date of experience: November 24, 2021
Minnesota
1 review
0 helpful votes
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I've been a VF customer/client when they had a social media website and I love their products. Always high quality and professional.

Date of experience: November 24, 2021
Texas
1 review
0 helpful votes
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Great!
November 23, 2021

Great! I loved all the products i received, very good quality

Date of experience: November 23, 2021
Illinois
1 review
0 helpful votes
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Good quality products and fast shipping
November 22, 2021

Good quality products and fast shipping. Items we're delivered 2 days after purchase and product came in perfect condition. No issues in whole experience.

Date of experience: November 22, 2021