business logo of VampireFreaks

VampireFreaksReviews 10,582

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
922
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Massachusetts
1 review
0 helpful votes
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Easy to navigate website
December 9, 2021

Easy to navigate website. Fun to look at all the creepy cool stuff. Shopping cart/ordering process are pretty much idiot proof. Works for me!

Date of experience: December 9, 2021
North Carolina
1 review
0 helpful votes
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Vampire Freaks is officially my new favorite online clothing store! I absolutely LOVE the selection and what I ordered fit great! Plus I LOVE the extra swag!

Date of experience: December 8, 2021
Florida
1 review
0 helpful votes
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Was easy and good...
December 8, 2021

Was easy and good... good products to choose from...

Date of experience: December 8, 2021
Massachusetts
1 review
0 helpful votes
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Easy shopping experience
December 8, 2021

Easy shopping experience. The site has great items that are good quality.

Date of experience: December 8, 2021
New York
1 review
0 helpful votes
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Awesome Awesome Awesome Awesome Awesome Awesome Awesome

Date of experience: December 8, 2021
Washington
1 review
0 helpful votes
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Swift and good communication, very friendly and on top of things!

Date of experience: December 8, 2021
Illinois
1 review
0 helpful votes
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It was good delivery took a little while but it's all...
December 7, 2021
Updated review

It was good delivery took a little while but it's all good because I got my package

Date of experience: December 7, 2021

My package is taking a long time to arrive
January 5, 2022
Previous review

My package is taking a long time to arrive

Date of experience: December 6, 2021
Canada
1 review
0 helpful votes
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Fast and easy ordering, fast delivery, granddaughter loves the clothes and accessories, Excellent

Date of experience: December 7, 2021
Indiana
2 reviews
0 helpful votes
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VampireFreaks has some really cool products and I love using them as a consistent site for me to use and look for certain items.

Date of experience: December 7, 2021
Wyoming
1 review
0 helpful votes
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I had a very good experience placing my order and getting updates on the shipping I'm sure I will use your services again thank you.

Date of experience: December 6, 2021
Maryland
1 review
0 helpful votes
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Happy with company and service
December 6, 2021

Happy with company and service. Prompt delivery. Love my sweater!

Date of experience: December 6, 2021
Canada
1 review
0 helpful votes
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Was awesome, the package came in decent time and was super cute and had stickers in pen inside too

Date of experience: December 6, 2021
New Jersey
1 review
0 helpful votes
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Fast shipping and product was as described
December 6, 2021

Fast shipping and product was as described. Loved the extras that came in the package as well.

Date of experience: December 6, 2021
Minnesota
1 review
0 helpful votes
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Quick, easy, multiple ways to pay, and super selection

Date of experience: December 6, 2021
Colorado
1 review
0 helpful votes
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Nice fast shipping the bag was torn but all others good

Date of experience: December 6, 2021
Pennsylvania
1 review
0 helpful votes
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Fast shipping great quality
December 5, 2021

Fast shipping great quality. I enjoyed my experience.

Date of experience: December 5, 2021
Florida
1 review
0 helpful votes
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Super cool website and I got a coupon for 10% off
December 5, 2021

Super cool website and I got a coupon for 10% off. Plus, services like afterpay, shop pay, etc, are available here which makes it much easier for me to buy cute clothes while working minimum wage. I will definitely purchase from here again :)!

Date of experience: December 5, 2021
Connecticut
1 review
0 helpful votes
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I love them!
December 4, 2021

I love them! Best fishnets and so cute! Came out they looked and shipping was quick!

Date of experience: December 4, 2021
California
1 review
0 helpful votes
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All is good, the website was easy to use
December 4, 2021

All is good, the website was easy to use. I like the products

Date of experience: December 4, 2021
California
1 review
0 helpful votes
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It was an amazing experience
December 4, 2021

It was an amazing experience. It showed me when it was to be shipped and it arrived right on time. The clothing is magnificent. I'm definitely buying from them again.

Date of experience: December 4, 2021