VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Easy to navigate website. Fun to look at all the creepy cool stuff. Shopping cart/ordering process are pretty much idiot proof. Works for me!
Vampire Freaks is officially my new favorite online clothing store! I absolutely LOVE the selection and what I ordered fit great! Plus I LOVE the extra swag!
Was easy and good... good products to choose from...
Easy shopping experience. The site has great items that are good quality.
Awesome Awesome Awesome Awesome Awesome Awesome Awesome
Swift and good communication, very friendly and on top of things!
It was good delivery took a little while but it's all good because I got my package
My package is taking a long time to arrive
Fast and easy ordering, fast delivery, granddaughter loves the clothes and accessories, Excellent
VampireFreaks has some really cool products and I love using them as a consistent site for me to use and look for certain items.
I had a very good experience placing my order and getting updates on the shipping I'm sure I will use your services again thank you.
Happy with company and service. Prompt delivery. Love my sweater!
Was awesome, the package came in decent time and was super cute and had stickers in pen inside too
Fast shipping and product was as described. Loved the extras that came in the package as well.
Quick, easy, multiple ways to pay, and super selection
Nice fast shipping the bag was torn but all others good
Fast shipping great quality. I enjoyed my experience.
Super cool website and I got a coupon for 10% off. Plus, services like afterpay, shop pay, etc, are available here which makes it much easier for me to buy cute clothes while working minimum wage. I will definitely purchase from here again :)!
I love them! Best fishnets and so cute! Came out they looked and shipping was quick!
All is good, the website was easy to use. I like the products
It was an amazing experience. It showed me when it was to be shipped and it arrived right on time. The clothing is magnificent. I'm definitely buying from them again.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!