business logo of VampireFreaks

VampireFreaksReviews 10,587

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
922
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Illinois
1 review
0 helpful votes
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Everything was as expected
December 15, 2021

Everything was as expected. Timely delivery and great ease of access.

Date of experience: December 15, 2021
Delaware
1 review
0 helpful votes
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Shopping was super easy
December 14, 2021

Shopping was super easy. The products are super cute. Wish the clothing section was more plus size friendly. Overall, 9.5/10.

Date of experience: December 14, 2021
Kansas
1 review
0 helpful votes
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It was an easy transaction, and I love my purses that I bought.

Date of experience: December 14, 2021
California
2 reviews
0 helpful votes
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Everything was easy and the product is nice
December 13, 2021

Everything was easy and the product is nice. Thanks!

Date of experience: December 13, 2021
Massachusetts
1 review
0 helpful votes
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Loved that a majority of clothing is black
December 13, 2021
Updated review

Loved that a majority of clothing is black. Good selection!

Date of experience: December 13, 2021

Good selection!
December 13, 2021
Previous review

Good selection!

Date of experience: December 13, 2021
California
1 review
0 helpful votes
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This is my second time ordering tripp from here and...
December 13, 2021
Updated review

This is my second time ordering tripp from here and im still very happy with my experience! It shipped quickly and arrived earlier then expected :)

Date of experience: December 13, 2021

It's quick and easy
September 11, 2021
Previous review

It's quick and easy. I love all the different styles of tripp they have on this website!

Date of experience: September 11, 2021
Washington
2 reviews
0 helpful votes
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Always an amazing experience
December 12, 2021
Updated review

Always an amazing experience. So many options I want everything!

Date of experience: December 12, 2021

This was my first purchase from this website
September 23, 2021
Previous review

This was my first purchase from this website. It was pretty smooth and user friendly.

Date of experience: September 23, 2021

Wonderful each and every time!
September 18, 2021
Previous review

Wonderful each and every time!

Date of experience: September 18, 2021
Texas
1 review
0 helpful votes
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Awesome service and fast delivery!
December 12, 2021

Awesome service and fast delivery! All my order came in great condition :)

Date of experience: December 12, 2021
Michigan
1 review
0 helpful votes
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Best online shopping experience I've ever had, I feel like I hit a gold mine with this site. Can't wait to place my next order. Perfect for my dark spirit

Date of experience: December 12, 2021
Texas
1 review
0 helpful votes
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Item was shipped in timely manner
December 12, 2021

Item was shipped in timely manner. This was much appreciated. Also, fit was true to size and description.

Date of experience: December 12, 2021
Massachusetts
1 review
0 helpful votes
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Had everything I was looking for and needed for a Christmas present

Date of experience: December 12, 2021
New Jersey
1 review
0 helpful votes
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Site was very easy, ordering and shipping all great
December 12, 2021

Site was very easy, ordering and shipping all great

Date of experience: December 12, 2021
Minnesota
2 reviews
0 helpful votes
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Great selection of superior items. Quick delivery
December 12, 2021

Great selection of superior items. Quick delivery.

Date of experience: December 12, 2021
Florida
1 review
0 helpful votes
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Quick and easy, I love my new bag it's amazing!
December 11, 2021

Quick and easy, I love my new bag it's amazing! The mystery bag of tees was a great success as well.

Date of experience: December 11, 2021
Texas
1 review
0 helpful votes
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Service is great
December 11, 2021

Service is great. I overshot my size, sent the item back to exchange, and saw a notice of shipment for the exchange with a tracking number.

Date of experience: December 11, 2021
Texas
2 reviews
0 helpful votes
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The website is easy to navigate and I always love all my products that I purchase.

Date of experience: December 11, 2021
Utah
1 review
0 helpful votes
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This is my first order of many with VF!
December 10, 2021

This is my first order of many with VF! Good selection of 3xl mens clothes!

Date of experience: December 10, 2021
Connecticut
1 review
0 helpful votes
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Fast and wonderful service delivered in a timely manner and the packaging was wonderful. I enjoyed the stickers and pin as well

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Easy to navigate
December 10, 2021

Easy to navigate. Found exactly what I was looking for.

Date of experience: December 10, 2021
Maryland
1 review
0 helpful votes
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Order was processed and shipped in 1 day after placing the order. Communication is great.

Date of experience: December 10, 2021