VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Everything was as expected. Timely delivery and great ease of access.
Shopping was super easy. The products are super cute. Wish the clothing section was more plus size friendly. Overall, 9.5/10.
It was an easy transaction, and I love my purses that I bought.
Everything was easy and the product is nice. Thanks!
Loved that a majority of clothing is black. Good selection!
This is my second time ordering tripp from here and im still very happy with my experience! It shipped quickly and arrived earlier then expected :)
It's quick and easy. I love all the different styles of tripp they have on this website!
Always an amazing experience. So many options I want everything!
This was my first purchase from this website. It was pretty smooth and user friendly.
Awesome service and fast delivery! All my order came in great condition :)
Best online shopping experience I've ever had, I feel like I hit a gold mine with this site. Can't wait to place my next order. Perfect for my dark spirit
Item was shipped in timely manner. This was much appreciated. Also, fit was true to size and description.
Had everything I was looking for and needed for a Christmas present
Site was very easy, ordering and shipping all great
Great selection of superior items. Quick delivery.
Quick and easy, I love my new bag it's amazing! The mystery bag of tees was a great success as well.
Service is great. I overshot my size, sent the item back to exchange, and saw a notice of shipment for the exchange with a tracking number.
The website is easy to navigate and I always love all my products that I purchase.
This is my first order of many with VF! Good selection of 3xl mens clothes!
Fast and wonderful service delivered in a timely manner and the packaging was wonderful. I enjoyed the stickers and pin as well
Easy to navigate. Found exactly what I was looking for.
Order was processed and shipped in 1 day after placing the order. Communication is great.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!