VampireFreaksReviews 10,885
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From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great first experience. Will definitely order again!
I love VampireFreaks. Everything I order and receive is the best.
Received and amazing product. There was an issue of it becoming backordered. I emailed and they apologized right away. Since it missed their shipping deadline they refunded my shipping cost. Would absolutely recommend the site I'm the future.
Great selection of items, speedy delivery, and phenomenal quality merchandise. Steller expierence from start to finish!
It was awesome and the delivery was fast. I really like my design for Halloween
Fast shipping and order fulfillment combined with insanely cool art and attention to print quality control made for a badass order. Every single item is a banger and I will be checking back in often!
I originally went on to buy a unicorn for my daughter. Then I saw some shirts that got added to the cart.
Got exactly what i was looking for with the bonus of super fast shipping
Everything went well and the stuffy was great. Order went smoothly and was kept well informed
I love the boots and they seem very well made with high quality materials. I wore them to work to break them in and then wore them for 5 hours at an amusement park. They don't have the squishiest insoles so I added a thin pair from another set of shoes which helped a little but not for long.
Excited for shoes, easy-to-use interface, good site, wide variety of objects within an aesthetic I enjoy
Fast shipping great quality would purchase from here again
It was fine everything came as expected thank you!
The customer service was incredible wven via email, and the shipping was super quick. Product is very quality and fits awesomely!
I am really impressed with how easy it was to order, and how quick the items were shipped.
Quick shipping and items were exactly as described and pictured in the listing.
I purchased the item around September 28-30 it got shipped quick and arrived October 2nd or the 3rd I do not remember exactly but the packaging is very lovely I liked the design that it came in but I absolutely love the zipper hoodie. I love the design and it is super soft. I will be 100% be purchasing from this place again!
The order took about 10 days to get to my doorstep, I'd say thats pretty quick/usual! Im very happy about the tripp pants i ordered! They're perfect. Definitely will be using vampire freaks again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members