business logo of VampireFreaks

VampireFreaksReviews 10,886

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
945
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

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11,048 reviews

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Minnesota
1 review
0 helpful votes
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Love your site so much!
October 12, 2022

Love your site so much! And the little gifts were perfect

Date of experience: October 12, 2022
Kentucky
1 review
0 helpful votes
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Got some great shirts!
October 12, 2022

Got some great shirts! Super fast shipping too! It was an overall positive experience.

Date of experience: October 12, 2022
New York
1 review
0 helpful votes
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It was a positive experience
October 12, 2022

It was a positive experience. I have no complaints.

Date of experience: October 12, 2022
Malta
1 review
0 helpful votes
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The experience was great, there was nothing that I didn't like

Date of experience: October 12, 2022
Georgia
1 review
0 helpful votes
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You're amazing!
October 12, 2022
Updated review

You're amazing! I love your products! I hope to buy a lot more :)

Date of experience: October 12, 2022

Cant wait for it to get here
October 29, 2022
Previous review

Cant wait for it to get here

Date of experience: September 29, 2022
Pennsylvania
1 review
0 helpful votes
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Loved every shirt in the mystery box and the quality is great!

Date of experience: October 11, 2022
Texas
1 review
0 helpful votes
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They need to put the sex of the shoes
November 10, 2022
Updated review

They need to put the sex of the shoes. Are they in mens sizes or womens? It's too confusing so please, make a size guide as I had previously suggested so future customers can make more informed decisions based on the facts. Thanks.

Date of experience: October 11, 2022

They need to put the sex of the shoes
October 29, 2022
Previous review

They need to put the sex of the shoes. Are they in mens sizes or womens? It's too confusing and i am highly annoyed and frustrated.

Date of experience: September 29, 2022
Kansas
1 review
0 helpful votes
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Easily navigation and great response to broken item

Date of experience: October 11, 2022
Texas
1 review
0 helpful votes
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They had what I needed, in fact...
October 11, 2022

They had what I needed, in fact... they had too many options and I couldn't choose at first! Love you guys.

Date of experience: October 11, 2022
Idaho
1 review
0 helpful votes
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The packaging was adorable, the little freebie stickers were a very unexpected surprise. I love the quality of the shirts and designs, I am over all extremely impressed with my first vampire freaks purchase.

Date of experience: October 10, 2022
Minnesota
1 review
0 helpful votes
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I love the detail and the design, I could see myself wearing this every day. The material is quite thin for my liking I thought I'd be a little warmer but still, really cute

Date of experience: October 10, 2022
California
1 review
0 helpful votes
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Wonderful experience
October 10, 2022

Wonderful experience
Quick shipping
Beautiful products

Date of experience: October 10, 2022
California
1 review
0 helpful votes
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Easy to navigate web store with so many awesome options! Great products and great designs!

Date of experience: October 9, 2022
Pennsylvania
1 review
0 helpful votes
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Fabric is very thin and measurements do not match product

Date of experience: October 9, 2022
Tennessee
1 review
0 helpful votes
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Good night love I love your videos I am a big believer that you are a great leader

Date of experience: October 9, 2022
Florida
1 review
0 helpful votes
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The only disappointment I had was in the women's t-shirts. I ordered my daughter a size small which was fine. I ordered myself an xlarge. Unfortunately the xlarge was more like a medium. I even compared it to hers. It was barely an inch larger.

Date of experience: October 9, 2022
New York
1 review
0 helpful votes
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Bought one of your products for a present. Got exactly what was described and came within the time I had placed. Thank you.

Date of experience: October 9, 2022
Illinois
1 review
0 helpful votes
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Easy to order
October 9, 2022

Easy to order. Disappointed that the sticker I initially ordered turned out to be out of stock even though it said there was one left, but that's understandable.

Date of experience: October 9, 2022
South Carolina
1 review
0 helpful votes
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It was pretty nice I just thought they'd be little tighter on the legs but that can be fixed still really cool pants

Date of experience: October 9, 2022
California
1 review
0 helpful votes
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I wished, for the price of these boots that they would been leather.

Date of experience: October 8, 2022