VampireFreaksReviews 10,868
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Geode
Anthropologie
ASOS
Boohoo
Dia & Co
Eloquii
Huckberry
Revolve
Shop Akira
Sundance
Neiman Marcus
Ulla Popken
VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The shipping was right on time! Tracking worked like a charm, I was never worried about where my order was. The product is exactly as described.
Love the item, delivery was quick and well packaged. Am very happy to support small business too 🖤
Loved all my apparel! My husband got a tank and I got mystery shorts, they are so comfy and had bats ok them! Also love my lacy Halloween tank!
It was quickly delivered and described exactly how it looked.
The experience was good the website is very easy to follow and everything arrived
Loved my items. Delivery was fast and I will be shopping with VampireFreaks again.
Grab bag shirts were great hoodie kinda meh but thats what you get with a mystery bag already had the werewolf print on a shirt
Good quality and awesome stuff. Carrier service is also the goat.
Shopping was easy. Size charts are accurate. Ordered quickly and received order when promised. Quality is good so far
Websites easy to navigate through product is awesome. I truly enjoyed the claw clips. Can't wait to wear them.
I am very pleased with what I bought! OMG the packaging is amazing too!
Shipping was super quick and love the size of the bag :) It fits my books and pencils very nicely.
Got my orders and they look absolutely stunning and amazing! So excited to try them out. Thank you so much.
I love spooky things and I needed new cloths so it was an obvious choice when I happened upon the shopping link. My only issue is all of the shirts seemed to shrink a size, I washed them according to the directions that came with them. But I will continue to lose weight and am not super worried, because I will wear them at some point. Otherwise, I'll gift them to a friend and buy new ones. But I have a wishlist that is over 100 items, so my hubby knows that Vampire Freaks is my new favorite store and I even found things that he loves. So I'm super stoked to do more shopping.
Very happy with this vendor and their products. Selection is good
Easy ordering, quick delivery. Very cute plush. The kitty comes with me everywhere
Cute cat skeleton. Fast shipping. I would purchase from them again.
I got my wallet and purse together and I absolutely love them
Very positive experience! Will be ordering again in the future.
Excellent. Prompt shipping. Item was exactly as described.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members