business logo of VampireFreaks

VampireFreaksReviews 10,886

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
945
value
285
shipping
286
quality
4,768
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11,048 reviews

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Colorado
1 review
1 helpful vote
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I love the dress so much, it's amazing quality and it fits perfectly, I get so many compliments!

Date of experience: October 15, 2022
Maryland
1 review
1 helpful vote
Follow Tara W.
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Vampire Freaks had exactly what I was looking for.to wear to a Renaissance Faire. The quality was bettwr than expected. I loved the lace detail from hip to ankle. They looked great with my outfit.

Date of experience: October 15, 2022
California
1 review
1 helpful vote
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Fun and easy ordering and shopping experience. I'm happy with the whole process!

Date of experience: October 15, 2022
Michigan
1 review
1 helpful vote
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Very quick shipping very much appreciated! Quicker than I expected.

Date of experience: October 15, 2022
Missouri
1 review
1 helpful vote
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My kids love it so we will be ordering a lot more!

Date of experience: October 15, 2022
North Carolina
1 review
1 helpful vote
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Amazing quality and speed, so happy with them! I LOVE that it even came with free gifts!

Date of experience: October 15, 2022
California
1 review
0 helpful votes
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Very good service with fast shipping and a good brand selection.

Date of experience: October 15, 2022
Illinois
1 review
0 helpful votes
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Great experience, love what i purchased and then enjoyed some extra goodies!

Date of experience: October 14, 2022
Pennsylvania
3 reviews
0 helpful votes
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Easy to navigate site and check out process is effortless
October 14, 2022
Updated review

Easy to navigate site and check out process is effortless.

Date of experience: October 14, 2022

Great selection and easy to use site
November 7, 2021
Previous review

Great selection and easy to use site.

Date of experience: November 7, 2021
Utah
1 review
0 helpful votes
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Great shipping, very fast
October 14, 2022

Great shipping, very fast. Perfect condition I was very happy

Date of experience: October 14, 2022
Nebraska
1 review
0 helpful votes
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Very good quality tons of love for u guys u always come thru and that is highly appreciated

Date of experience: October 14, 2022
Illinois
1 review
0 helpful votes
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First time shopper and found what I was looking for and more.

Date of experience: October 14, 2022
Minnesota
1 review
0 helpful votes
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Amazing products and customer service
October 13, 2022

Amazing products and customer service. Will be doing business with in the future. Great company.

Date of experience: October 13, 2022
California
1 review
0 helpful votes
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Easy to use, fun to look through all the different products available

Date of experience: October 13, 2022
Virginia
1 review
0 helpful votes
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It was very fluent and customer care was all around great

Date of experience: October 13, 2022
North Carolina
1 review
0 helpful votes
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Date of experience: October 13, 2022
Florida
1 review
0 helpful votes
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It was great, and fast!
October 13, 2022

It was great, and fast! I loved it so much I recommended it to my husband and he just placed an order.

Date of experience: October 13, 2022
Australia
4 reviews
1 helpful vote
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Thank you!
October 15, 2022

Thank you! The definition of a safe online buying experience from a trusted seller. Super fast shipping - item as described - incredibly well packaged.

Date of experience: October 13, 2022
North Dakota
2 reviews
0 helpful votes
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Simple, fast, & easy process
October 12, 2022

Simple, fast, & easy process. Very satisfied. Love the products.

Date of experience: October 12, 2022
Washington
1 review
0 helpful votes
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Love my new striped pants they arrived so quickly <3

Date of experience: October 12, 2022