business logo of VampireFreaks

VampireFreaksReviews 10,886

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
945
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

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11,048 reviews

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Indiana
1 review
0 helpful votes
Follow Noah Y.
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My order had Fast shipping and the company has a great selection of products.

Date of experience: October 18, 2022
Illinois
1 review
0 helpful votes
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My order arrived on time and I was very happy with my order. The beret is a little itchy but that's to be expected. I also love the surprise gift they gave me. I will definitely be buying more from this company in the future.

Date of experience: October 18, 2022
Ohio
1 review
0 helpful votes
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I had a pair of these for years and lost them, I was happy to find them on your site and bought two, just in case

Date of experience: October 18, 2022
California
1 review
0 helpful votes
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Everything was exactly as I expected
October 18, 2022

Everything was exactly as I expected. Great quality and fast shipping.

Date of experience: October 18, 2022
Michigan
1 review
0 helpful votes
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Was super easy to shop and find what I was looking for

Date of experience: October 18, 2022
Michigan
1 review
0 helpful votes
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Bought it for my wife, getting divorce
November 16, 2022

Bought it for my wife, getting divorce
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Date of experience: October 17, 2022
Wisconsin
1 review
0 helpful votes
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Found some really cool and unique items, and they were delivered super fast. Nice job

Date of experience: October 17, 2022
Michigan
1 review
0 helpful votes
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Annoying offer thing at the end
October 17, 2022

Annoying offer thing at the end. I don't really care if this gets featured

Date of experience: October 17, 2022
Oregon
1 review
0 helpful votes
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I'm a male, and ordered what I believed to be a Unisex pair of sweatpants, size (XL). Because I really wanted the skeleton print, and 100% cotton, hence why I was willing to pay close to $80.00 after shipping for a pair of sweatpants. When I received my product and tried them on they were not only too small (This XL fit more like a snug Medium) but they also were tailored in such a way that it was fairly obvious that it was meant to fit a woman's figure (low rise, and very tight specifically around the butt, and snug against groin area) walking in them literally pulls them off of me. I can't even wear them. I trusted that I knew what size pants I wore, so I didn't keep packaging, and I can't return them now. So I currently have these really cool pants I can never wear that I paid for, for kinda no reason

:(

Date of experience: October 17, 2022
Canada
1 review
0 helpful votes
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My boyfriend and I both found hoodies we loved so I went on and got them. They arrived super quick and the quality is AMAZING. Super impressed and will definitely buy more in future

Date of experience: October 17, 2022
Pennsylvania
1 review
0 helpful votes
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Extremely happy with my purchases
October 17, 2022

Extremely happy with my purchases. Love the style and will surely be returning!

Date of experience: October 17, 2022
Ohio
1 review
0 helpful votes
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Fast delivery
October 17, 2022

Fast delivery. My son always gets pants from there!

Date of experience: October 17, 2022
California
1 review
0 helpful votes
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My order shipped and arrived quickly!
October 17, 2022

My order shipped and arrived quickly! The item was exactly as described and pictured. Super happy with my purchase!

Date of experience: October 17, 2022
Washington
1 review
0 helpful votes
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Fast shipping and good product
October 17, 2022

Fast shipping and good product. My item was fragile but came very protected and unharmed. Thank you!

Date of experience: October 17, 2022
Indiana
1 review
0 helpful votes
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Easy access and decent shipping time!
October 17, 2022

Easy access and decent shipping time! I bought the hello kitty arm warmers and they're super duper cute

Date of experience: October 17, 2022
Oregon
1 review
0 helpful votes
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Was fast delivery much faster then expected. And the package was in good condition. As well as with what I ordered

Date of experience: October 17, 2022
Mississippi
1 review
1 helpful vote
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Great!
October 16, 2022

Great! Arrived perfectly! Like the online store and will order from again.

Date of experience: October 16, 2022
Pennsylvania
1 review
1 helpful vote
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For $68 not the best quality but I do like it and all the extra stuff you get with it

Date of experience: October 16, 2022
Indiana
1 review
1 helpful vote
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Quick and satisfactory, the product arrived on time and was of decent quality. The fabric was thin but the shirt was still cute and wearable!

Date of experience: October 16, 2022
Ohio
1 review
1 helpful vote
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Love your products and the ease of using the website.

Date of experience: October 15, 2022