About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good quality stickers and shirts. I love them. The mystery shirt is a fun experience since I get surprised by the designs^^
The coin purse I ordered arrived on time, and did arrive in quality condition. It was exactly as described on the website.
Straight forward. Browse their collection, buy what you're interested in. No later than a week later, receive a quality product. Would recommend.
My shirts came quickly, everything went exactly as it should. I love my shirts, I'm sure I'll be ordering from you again.
The items I received were just as expected, great quality for the price, and the free tote with purchase was very cool.
The overall experience with this company was A++ updated me all the way through the process. Would definitely buy again if needed.
My product was great! The bag was great. A little bigger than expected, but I like it. So many details and pockets.
Website was easy enough to use, everything I ordered for my wife came in the mail. And she loved everything. Well the women's 2x leggings and scoop necks were a bit small.
It was well packaged and the quality of both items is stellar. You definitely have a regular customer with me. I appreciate the 10% discount and I will be using it at some point. I also really like the stickers. They're nice.
The pants came earlier then they said so that was a big W but also no problems with shipping or my pants and the deals are awsome sauce
Simple, easy and found what I was looking for. Didn't use the main website but I have used it in the past. Same experience then as it is now.
Fast shipping on top of the amazing brands VF offers will definitely be two reasons I will shop here again!
Shipping takes to long I was waiting for My order which seemed like a long time
My order came just in time for the event I wanted to use it for. It's good quality, light, and I get so many compliments on it!
Loved my items. Wish price points were a little lower however I understand in today's economy that's probably not possible. Will be ordering again as I have my eyes on things! Great quality hoodie and umbrella.
I had to exchange my order for a smaller size and they were very helpful and timely on sending it. Easy company to deal with.
Everything I ordered came and was of high quality. There's always good deals on the website and they handle items eith care. I love the umbrellas, plushies, and clothes
Excellent pricing and they gave me multiple free items in my order. Vampire Freaks is always great to order from!
I put in an order to test out the place. Ordered one t-shirt and some wrapping paper. They came in a, mostly, timely manner and in good condition. The t-shirt was good quality, I am looking forward to ordering again.
Order the Medusa stainless steel coffee mug and I love it! Great quality the image doesn't look like it's just going to peel off or fade quickly and it keeps my coffee hot for hours. The spout on the lid is a little small but it keeps me from guzzling my coffee to fast. But the cup it's self is awesome!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members