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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
897
value
284
shipping
285
quality
4,767
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Georgia
1 review
0 helpful votes
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May 31, 2025

I absolutely love vampire freaks! Their clothes are beautiful and good quality. They ship out orders quickly. I love that they add little gifts inside each package. I have ordered from Vampire Freaks many times and will continue to. They are absolutely my favorite website. 🖤

Date of experience: May 21, 2025
California
1 review
0 helpful votes
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June 3, 2025

I had purchased these new slippers to replace my previous pair from VampireFreaks, and they're exactly as expected. Never any disappointment when it comes to their quality. The freebie stickers included are always a fun extra I look forward to!

Date of experience: May 24, 2025
Canada
1 review
0 helpful votes
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June 15, 2025

Everything i ended up buying was incredibly cute and stylish instantly fell in love with it all, only downside is i ordered the wrong size of coat but when it comes back in stock ill be sure to grab it

Date of experience: May 31, 2025
Virginia
1 review
0 helpful votes
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June 19, 2025

I love everything and wish it were a bit more affordable but I understand why it's in this price range! The shipping was fast and they even include stickers! My only concern is that the designs on the tshirts feel like they may start to peel in after a few washes. I hope not because i love them!

Date of experience: June 9, 2025
Michigan
1 review
0 helpful votes
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June 6, 2025

The website is easier to navigate then many out there. My order arrived in a timely manner and the updates were spot on. I will be returning to browse and find new items to purchase. Also I really enjoyed the surprise of a zipper canvas tote with my mystery tee bag. Thanks

Date of experience: May 27, 2025
Texas
1 review
0 helpful votes
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May 27, 2025

Pretty straight-forward, wish there were more communication between ordering and shipping as that takes a week +, I don't have a problem with the length of time, but another email would be nice for us first timers

Date of experience: May 17, 2025
Tennessee
1 review
0 helpful votes
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June 8, 2025

Fantastic website. Great selection of wonderful items. High quality. Would definitely order from them again and highly recommend them. I love my plate holder. I have a black car and the black bats really stand out.

Date of experience: May 29, 2025
Washington
1 review
0 helpful votes
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June 24, 2025

Always a good experience shopping here. They have your darkest desires and more here. They have frequent sales for drop dead prices. Shipping is scary fast! Everyday is Halloween, so you should definitely dress like it and shop at VampireFreaks!

Date of experience: June 14, 2025
Colorado
1 review
0 helpful votes
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June 12, 2025

I received good communication about the status of my order and the shipping. I did need to exchange 2 items and received help from customer service when I ran into an issue online. I was able to easily get that sent back in, which is so nice.

Date of experience: May 28, 2025
Mississippi
1 review
0 helpful votes
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June 14, 2025

I have been a customer of VampireFreaks for sometime. I haven't received anything that has not met my expectations. I'm a grandmother who loves your shop. It's great fun purchasing for my family as well.

Date of experience: June 4, 2025
Maryland
1 review
0 helpful votes
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Ordered a beautiful dress for my daughter's prom. Dress was gorgeous & great quality! She looked stunning! Had so many people asking, "where did you get that dress?" Will definitely be looking here again for unique pieces!

Date of experience: May 3, 2025
Washington
1 review
0 helpful votes
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May 22, 2025

I shop VF quite often, one of the best places to get Alt. Fashion. Good Quality on everything they sell from Tripp to VF's own line of clothes and collectibles. Just can't go wrong with your purchase here, definitely check out the mystery bags if you find it hard to decide on a design or designs as I end up getting. Random selection but the staff has really great taste and always seems to hook me up with some killer styles.

Date of experience: May 12, 2025
New York
1 review
0 helpful votes
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May 21, 2025

Perfect experience! I've never been disappointed with any interactions with VF~ I only wish I could buy more. My new skirts will be going with me to Japan in July. I'll be looking to get a few other winter outfits later in the year. Thanks VF!

Date of experience: May 11, 2025
Washington
1 review
0 helpful votes
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June 23, 2025

We went to an Edgar Allen Poe speak easy and this dress was a hit! I had multiple people tell me how beautiful the dress was and it fit me like a glove! Definitely would recommend Vampire Freaks to anyone.

Date of experience: June 13, 2025
Massachusetts
1 review
0 helpful votes
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May 18, 2025

I was able to find an item similar to what Im wanting. Website is easy to navigate and purchase went through smoothly. Took a little while to ship, but it got here pretty quickly once it did. I'm not exactly happy with the item, feels cheaply made & it isn't truly "adjustable". But I'll figure something out.

Date of experience: May 8, 2025
Canada
1 review
0 helpful votes
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May 17, 2025

Absolutely thrilled with my order from VampireFreaks! The entire experience was smooth and easy from start to finish. My package arrived super fast, everything inside was perfect and exactly as described. You can tell they really care about their customers—everything was packed with care, and they even threw in some surprise free gifts, which was such a cool touch. I've ordered from a lot of alternative shops over the years, and this is easily one of the best experiences I've had. Highly recommend them to anyone into dark fashion, spooky vibes, or just supporting a great company that truly gets it.

Date of experience: May 7, 2025
Pennsylvania
1 review
0 helpful votes
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June 23, 2025

Site was easy to navigate and clothes/items came neatly packed, and exactly as described. The clothing items I purchased were of great quality. The hoodie is super soft and warm. I definitely will be making future purchases.

Date of experience: June 13, 2025
Virginia
1 review
0 helpful votes
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May 21, 2025

My order was processed and shipped very quickly, the products are always great quality, and there's often some sort of great deal going on so I never feel bad ordering stuff because I get so much for a very reasonable price.

Date of experience: May 11, 2025
Texas
1 review
0 helpful votes
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June 17, 2025

I recently ordered a purse online and I have to say, I'm really pleased with it! The material feels durable but still soft, and I love how lightweight it is. It appears exactly how it's pictured online. Shipping was faster than I expected, which was a nice surprise. Overall, I would definitely recommend VampireFreaks to anyone!

Date of experience: June 7, 2025
Michigan
1 review
0 helpful votes
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June 2, 2025

Saw your merchandise on Facebook, and I was leary because my recent purchases from Facebook haven't turned out too good. I thought I'd take a chance, and was thrilled with the t shirts I bought! I ordered them 2 sizes bigger than usual do to previous experience. Turned out, I didnt have to. They were true to size, but I live the extra room! Will be buying again soon!

Date of experience: May 23, 2025