VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I absolutely love vampire freaks! Their clothes are beautiful and good quality. They ship out orders quickly. I love that they add little gifts inside each package. I have ordered from Vampire Freaks many times and will continue to. They are absolutely my favorite website. 🖤
I had purchased these new slippers to replace my previous pair from VampireFreaks, and they're exactly as expected. Never any disappointment when it comes to their quality. The freebie stickers included are always a fun extra I look forward to!
Everything i ended up buying was incredibly cute and stylish instantly fell in love with it all, only downside is i ordered the wrong size of coat but when it comes back in stock ill be sure to grab it
I love everything and wish it were a bit more affordable but I understand why it's in this price range! The shipping was fast and they even include stickers! My only concern is that the designs on the tshirts feel like they may start to peel in after a few washes. I hope not because i love them!
The website is easier to navigate then many out there. My order arrived in a timely manner and the updates were spot on. I will be returning to browse and find new items to purchase. Also I really enjoyed the surprise of a zipper canvas tote with my mystery tee bag. Thanks
Pretty straight-forward, wish there were more communication between ordering and shipping as that takes a week +, I don't have a problem with the length of time, but another email would be nice for us first timers
Fantastic website. Great selection of wonderful items. High quality. Would definitely order from them again and highly recommend them. I love my plate holder. I have a black car and the black bats really stand out.
Always a good experience shopping here. They have your darkest desires and more here. They have frequent sales for drop dead prices. Shipping is scary fast! Everyday is Halloween, so you should definitely dress like it and shop at VampireFreaks!
I received good communication about the status of my order and the shipping. I did need to exchange 2 items and received help from customer service when I ran into an issue online. I was able to easily get that sent back in, which is so nice.
I have been a customer of VampireFreaks for sometime. I haven't received anything that has not met my expectations. I'm a grandmother who loves your shop. It's great fun purchasing for my family as well.
Ordered a beautiful dress for my daughter's prom. Dress was gorgeous & great quality! She looked stunning! Had so many people asking, "where did you get that dress?" Will definitely be looking here again for unique pieces!
I shop VF quite often, one of the best places to get Alt. Fashion. Good Quality on everything they sell from Tripp to VF's own line of clothes and collectibles. Just can't go wrong with your purchase here, definitely check out the mystery bags if you find it hard to decide on a design or designs as I end up getting. Random selection but the staff has really great taste and always seems to hook me up with some killer styles.
Perfect experience! I've never been disappointed with any interactions with VF~ I only wish I could buy more. My new skirts will be going with me to Japan in July. I'll be looking to get a few other winter outfits later in the year. Thanks VF!
We went to an Edgar Allen Poe speak easy and this dress was a hit! I had multiple people tell me how beautiful the dress was and it fit me like a glove! Definitely would recommend Vampire Freaks to anyone.
I was able to find an item similar to what Im wanting. Website is easy to navigate and purchase went through smoothly. Took a little while to ship, but it got here pretty quickly once it did. I'm not exactly happy with the item, feels cheaply made & it isn't truly "adjustable". But I'll figure something out.
Absolutely thrilled with my order from VampireFreaks! The entire experience was smooth and easy from start to finish. My package arrived super fast, everything inside was perfect and exactly as described. You can tell they really care about their customers—everything was packed with care, and they even threw in some surprise free gifts, which was such a cool touch. I've ordered from a lot of alternative shops over the years, and this is easily one of the best experiences I've had. Highly recommend them to anyone into dark fashion, spooky vibes, or just supporting a great company that truly gets it.
Site was easy to navigate and clothes/items came neatly packed, and exactly as described. The clothing items I purchased were of great quality. The hoodie is super soft and warm. I definitely will be making future purchases.
My order was processed and shipped very quickly, the products are always great quality, and there's often some sort of great deal going on so I never feel bad ordering stuff because I get so much for a very reasonable price.
I recently ordered a purse online and I have to say, I'm really pleased with it! The material feels durable but still soft, and I love how lightweight it is. It appears exactly how it's pictured online. Shipping was faster than I expected, which was a nice surprise. Overall, I would definitely recommend VampireFreaks to anyone!
Saw your merchandise on Facebook, and I was leary because my recent purchases from Facebook haven't turned out too good. I thought I'd take a chance, and was thrilled with the t shirts I bought! I ordered them 2 sizes bigger than usual do to previous experience. Turned out, I didnt have to. They were true to size, but I live the extra room! Will be buying again soon!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!