About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The shirt is a little bit bigger than I was expecting, but overall I had a great experience. Definitely ordering from here again.
Great experience! I'm loving my ghost tea with cat shirt and the car air freshener are a hit with my friend! Can't wait for the next purchase 🙌
Wonderful products. Well made and high quality clothing. Was able to buy clothes for myself and a friend who is a bigger size.
This was my second time ordering in a month and I loved every item I got! Thanks for the free syringe pen and pins and stickers they're awesome!
Loved the items so much! Got a whole bunch of Gloomy Bear stuff that I'm so happy with. Love this site.
It was awesome, my wife loved it, will most likely order more stuff, this is not wish level crap, it's really good stuff.
One of my favorite shops! It's hard to find affordable goth/punk items that are esthetically pleasing and of decent quality.
Easy to navigate and shop online. Great selection. My purse came quickly and is absolutely gorgeous!
The items were very nice and liked by everybody shipping took too long. My order was not even showing up on my page where my orders usually show up.
Fast shipping 🥰and I've heard of them before. I liked their Facebook page and ordered some incense. Will definitely order from them again.
My lipsticks came and they looked gorgeous just like the images, I love their page and other things on the site looks really cool I'd love to save up for some of it eventually^^
I have ordered a few times and I love it every time! It gets here quick, everything is always super comfortable fits great and makes my spooky heart happy. I'll be ordering again soon!
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I love Vampire Freaks
I have bought a lot of gifts for friends as well as things for myself.
Darlene at VF is so helpful she knows what Customer Service is - rare these days
Loyal Customer
Been a loving customer for 12 years! Never had any issues with orders, shipping, quality of goods or brands. Vampirefreaks is my go to and I reccomend it to friends and strangers alike all the time. Much love!
My order arrived on time within a week. The Werecat figurine came packaged securely in a box and there was no damage. I purchased it as a Christmas present for my mom who loves both werewolves and cats!
Been looking for a good quality black mesh undershirt to replace one I had gotten in college at, like, Urban Outfitters, and everything I could find was terrible quality fast-fashion garbage. VampireFreaks offered literally exactly what I wanted for a bit of a higher price than Shein, but that price reflected in the quality and experience. Shipping was quick, the shirt was perfect, and they threw in some cool stickers and pins!
I absolutely love this site! I came here for a pair of joggers... left with towels, shirts... lol. And a free gift for my roommate. Thank you!
I paid for expedited shipping which may have been refunded, I'm not sure but that was the only issue that I found.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members