About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
The Corpse Bride and Victor bust are amazing! Great detail and quality! They arrived in perfect condtion.
Absolutely love this company :) I bought a tote bag and some pins! I loved the bonus pin, and stickers I received it really made my day!
The shipping was very slow. I actually was going to place another order but decided against it this week as this last order took so long.
I like the t shirts a lot
The trippNYC pants are also nice. I've had 2 from here and they are so cool 😎
Arrived quickly and we'll packed, I was contacted to confirm my address as its a bit of an odd one, and everything arrived safe and sound.
Great products & selections. Customer service was very responsive. I have 1 of their monthly subscriptions & so glad I got it!
I needed to exchange my items for different sizes and everyone was super nice and helpful. The process was simple as well.
My daughter's registered domestic partner, Mat, loves the jeans! I'm ordering another pair next month in January and thank you for the percent off coupon that I'll use then.
I want to say thank my husband loved the sweater. It was exactly like the picture the services were great they kept me up to date on my order if I had a issue.
Great product and exactly what I was looking for. I cant wait to wear them to a couple concerts this summer.
Great selection of items. My purchases were shipped quickly and I was very satisfied. I found unique items for family gifts.
First ever purchase but not my last! Loved my sweatshirt. You guys have great product and im excited to purchase more
This is the most beautiful dress I have ever owned. The extra goodies in the box really made out day, too!
Website was easy to use. Shopping was updated regularly. I got my entire order in like 10 days. It was great.
Love I'm addicted can't stop ordering just wish they would have it weather your a girl so you can kinda get girl print shirts
Cool products, prompt service. I bought a bat her pin for a friend's birthday and an air freshener for my husband.
The bag I punched is perfect for my everyday needs. It is awesome quality. I will continue to make future purchases.
Every experience I have had with Vampire Freaks has been amazing. I have never had an issue with quality and everything looks amazing. The return process is quick and painless. Their customer service is awesome and I love the extra little swag they include with my orders.
My son loves VampireFreaks clothes! I will continue to order from the brand for him. The clothes arrived in a timely manner and are excellent quality and just the aesthetic my son enjoys.
Good but shipping was a bit delayed. Also hard to find specific themes on website (ie cats or tarot or wolf.)
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members