business logo of VampireFreaks

VampireFreaksReviews 10,737

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
New York
1 review
0 helpful votes
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Very good quality stuff fast shipping and delivery will order again real soon

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
Follow Kairi A.
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Once I placed my order, it got here relatively quickly, was dropped right at my house, and was packaged really nice! Everything came perfect. Would buy again.

Date of experience: June 3, 2024
Pennsylvania
1 review
0 helpful votes
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Got an Elvira mug
June 12, 2024

Got an Elvira mug. A bit smaller than I thought it would be. Not a complaint, just an observation. It was packed well and I received it with no issue. Pleased with my purchase.

Date of experience: June 2, 2024
South Carolina
1 review
0 helpful votes
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The pants were a bit bigger than I thought so I cant wear them but I do like the selection of clothing

Date of experience: June 2, 2024
Texas
1 review
0 helpful votes
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Very nice quality
June 12, 2024

Very nice quality. Wore to prom,everyone asked where it was from and compliments all night.

Date of experience: June 2, 2024
Georgia
1 review
0 helpful votes
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Easy to order and came on time before the Sleep Token concert!

Date of experience: June 2, 2024
Maryland
1 review
0 helpful votes
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The orders are always quick and also high quality products
June 12, 2024
Updated review

The orders are always quick and also high quality products. I love this site!

Date of experience: June 2, 2024

Quick and easy, very efficient!
December 11, 2023
Previous review

Quick and easy, very efficient!

Date of experience: December 11, 2023
New York
1 review
0 helpful votes
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Love my purchase, didn't take long to ship
June 12, 2024

Love my purchase, didn't take long to ship. Over all I'm happy!

Date of experience: June 2, 2024
Louisiana
1 review
0 helpful votes
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Date of experience: June 2, 2024
Texas
1 review
0 helpful votes
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Got here when it was supposed to so that was pretty awesome!

Date of experience: June 2, 2024
South Carolina
1 review
0 helpful votes
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Package arrived earlier than expected!
June 12, 2024

Package arrived earlier than expected! Was given free stickers as well. Very pleased 🧟‍💜

Date of experience: June 2, 2024
Ohio
1 review
0 helpful votes
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Unfortunately the dress was too small for me
June 12, 2024
Updated review

Unfortunately the dress was too small for me. Lovely dress, but it looks like I'll have to give it to someone else.

Date of experience: June 2, 2024

So far so good!
January 10, 2024
Previous review

So far so good!

Date of experience: January 10, 2024
Washington
1 review
0 helpful votes
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Very helpful and my support
June 12, 2024

Very helpful and my support. Love everything that I got. Thank

Date of experience: June 2, 2024
Washington
1 review
0 helpful votes
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Shelf came assembled, which was nice
June 12, 2024

Shelf came assembled, which was nice. It's also more spacious than I thought it would be so it'll be perfect for the wall. The glass trinket box is super cute and a nice addition to the counter.

Date of experience: June 2, 2024
Illinois
1 review
0 helpful votes
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Amazing, the quality is amazing and I love the designs. Great store to shop for creepy horror themed stuff.

Date of experience: June 2, 2024
Texas
1 review
0 helpful votes
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Received good quality orders, and got help from staff/compan...
June 12, 2024
Updated review

Received good quality orders, and got help from staff/company with a missing item!

Date of experience: June 2, 2024

Received good quality orders, and got help from staff/compan...
June 12, 2024
Previous review

Received good quality orders, and got help from staff/company with a missing item!

Date of experience: June 2, 2024
Indiana
1 review
0 helpful votes
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I believe I have purchased a few times
June 12, 2024

I believe I have purchased a few times. No issues at all! Choosing products and checking out was simple. It's picking the products that is hard, you just want to fill the cart! I like quick and simple. I will be shopping here again.

Date of experience: June 2, 2024
Pennsylvania
2 reviews
0 helpful votes
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Showed up early, towels are perfect
June 12, 2024

Showed up early, towels are perfect. Needing a mandatory amount of characters for my review is kinda wild but whatevs

Date of experience: June 2, 2024
Colorado
1 review
0 helpful votes
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Wonderful experience, had to do an exchange and the customer service was timely and professional. Great quality product alsođź–¤

Date of experience: June 2, 2024
Pennsylvania
2 reviews
0 helpful votes
Follow Kristi A.
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I love all of the super fun dress and shoe and bag options. Correct me if I'm wrong but I think the only issue was that I could not filter by size. I love going through sale items and then when I see they're not my size I get a bit sad.

Date of experience: June 2, 2024