VampireFreaksReviews 10,737
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Good and intuitive website UI
Large variety of products to browse and purchase
Easy payment and tracking information received in a timely manner
Up to date tracking information with no hiccups in delivery
Love the sweatshirt & patch that I ordered! I had no issues with shipping. Quality of the items is very good!
Great boots. Exactly what I needed. Shipping was fast. Highly recommend.
As always I received my package quickly and loved everything.
The only thing I'm waiting on is my refund on 2 items that I had to return. When it comes to the more goth clothing, it really is designed for thin people. I ordered a 2x in both tops and even at that size, they'd just fit a Barbie doll. My daughter is 108 lbs and skinny as a rail. Wears XS to SM. The 2x I bought would have maybe just fit her.
However, everything else I get from you is quality and just as advertised. I will be ordering again, I'm sure. I love the T shirts.
Everything I ordered was good quality it shipped quick and I'm happy with my order
I really enjoy that shipping doesn't generally take longer than expected,and I'm happy to say all my items are intact.
The product arrived as described. I ordered before and also went well
This was my first time ordering from this company, and I was not let down, the quality of product was good and delivery was fast. I also appreciate it the attention to detail as to the way things were packaged as well. I will definitely be ordering from this company again.
Item arrived quickly and the fit was perfect. Absolutely love the shorts
Package came in just in time for the event I needed the clothing for excellent timing and really nice clothing
So glad I came across your website! Ordering was simple and delivery time was decent.
Fast shipping really enjoyed the prints on my order I will be ordering more and also the quality of the material feels really good and looks really good also
Looked like 90% accurate I was gonna get another sweater later on that looks cool.
For the delivery time it was worth it also it came with a free cook looking pen.
Got delivery quick and good quality products. My son loved everything he received
It was an easy experience, with enjoyable products, and fun gifts
I enjoyed every item I got and everything is of high quality.
Love my stuff! Fast shipping! Great variety! Love the style
My items arrived quickly and the quality was awesome. Definitely be shopping here again.
Item was received on time and no issues! Shipping was fast!
Lovely and absolutely amazing! Best quality and always so sweet. Sadly had to pay pricey extra fees once the package was already shipped but that's completely out of your control!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members