VampireFreaksReviews 10,729
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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The wait time for delivery was faster than anticipated. I loved the products and the quality of them.
I found some very obscure items that Ive been looking for at great prices. Also found several not so obscure things that I love. Very goth coded. The site is well organized and communications after ordering are clear and specific. They don't seem to inundate you with spam either. Very pleased with my experience & quality of purchases
Beautiful, unique products. Will be sure to shop with again.
Excellent! Worked out well! Items as described and got some cool freebies
Its a gift for my daughter and she loved her bag thanks again for making her day
The product and items I ordered are are amazing. Just the shipping and trading took more than 6 days to be prepared and shipped. The shipping time is taking longer than used to be. I've been a loyal customer for over 5 years or more. At one point it was sent out within 48 hours... now I had to submit email to see if it had been sent... and as soon I sent that email, it gets shipped. I hope it can be fixed to the way it user to be. ~ forever still a loyal customer, just disappointed with the shipping and tracking~
Positive experience, no issues. Fast shipping, products I've ordered arrive exactly as pictured on their website.
The product shipped relatively quick, and was packaged very well. The bag is great, very happy.
I really loved all of my things I shared them on Facebook and my snapchat with me wearing them love every thing
Was a great experience. Love my head vase. Thank you for the quick shipping.
Everything was excellent start to finish and the product is exactly what I expected.
Pleasant shopping experience, website has everything I need, keeps me coming back!
It arrived quickly, it was exactly as described. I love it. I was very happy with it.
Very easy to order from. And lots of choices especially in the sweatshirts and hoodies. I love all of them. I now have quite a collection
Exactly as expected. Smooth ordering, quick shipping and we'll packaged when it arrived
Ordered online. Fairly easy to do so. No other interaction.
Item came missing a piece of but the which was disappointing but customer service was great in handling it.
Received an awesome haul, will definitely order from them again
Pins look exactly like the pictures and are great quality! They are a great addition to my collection
Everything was great quality and exactly as pictured. Over the interesting variety of products offered.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members