VampireFreaksReviews 10,736
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Quick shipping, perfect condition, and free goodies thrown in the bag!
Everything arrived nicely packaged and in a timely manner!
The product i ordered was great quality and i had no issues w delivery
Overall really great service and the boots are and look amazing everyone that I've come across while wearing them has been giving me compliments left and right
The pants arrived quickly and fit quickly, and they threw in some nice stickers and a needle pen! Totally worth it :)
The delivery process took no time at all and the product was a good quality.
Great experience. Shopping and cart out were super easy. Shipping was fast. And my mom loved her gifts.
The clothes I got were great quality, the sizing guide was actually accurate, and the shipping was really fast!
Very comfortable and stylish pants, I use them whenever I go to the gym or for long walks! Love them
I recieved the sweatshirt in a timely manner but based on the pictures on the website i figured the design would be on both the front and the back opposed to just the front
Items arrived on time and as expected. Order came with a coupon for a discount on next order.
Will definitely be ordering more stuff. I ordered 2 shirts. They fit perfect.
Very good. They made sure I got a sale price. Shipping was fast too.
Ordering was easy, the dress came in the mail quickly. I got some little freebies like a pen and stickers. I'm happy!
I'm so happy dealing with Vampire Freaks, I was contacted about everything up front, from ordering, packing, shipping, delivery. Always an excellent experience.
Their website was very easy to use. Expedited shipping was pretty accurate, overall I'd order from this website again!
Thank you very much! 🖤
Had some issues with delivery, I believe that there was an issue with the address which was correctly entered and did not require a suite or apartment number. Then Fed Ex was not delivering during normal business hours and had delivered the package to someone else, not the front desk or the mail room. This was mostly the fault of Fed Ex I assume.
I love the shirts so much and the shower curtain is amazing can't wait to get more soon
The boots were everything I wanted and fit perfect, I would definitely buy again. I poked myself a few times getting used to wearing them
Good and intuitive website UI
Large variety of products to browse and purchase
Easy payment and tracking information received in a timely manner
Up to date tracking information with no hiccups in delivery
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members